Hello
Went to this resort on 22nd may, 2016. One of my friends had booked through RCI and told me to pay the discounted amount at the booking office at Opera House. When I went to the resort, I was shocked to see that they charged extra 700 per day for children below 5 years as well. When I argued that none of the hotels in India (including 5 star hotels) dont charge anything extra for a child below 5 years, I was told that they charge additional for a new born baby as well.
This i felt was a complete rip off as we paid 4500 for 3 children for 2 days and this is quite a lot of money. I was not charged anything for my child (then 2 years) when I had first gone there.
The booking office did not inform me that there will be additional charges for the child below 5 years and i did not feel the reason t ask since I was not charged the first time.
After coming back to Mumbai I decided to check out their website for rates. The rates for rooms show the same if I enter only 2 adults or I enter 2 adults + 2 children aged 4 years each.
I would request everyone to be very careful at the time of making the booking at the booking office in Mumbai or the resort regarding child policy. I found it completely unfair that they are charging extra for child aged below 5 years without extra bed.
As for the resort, it is quite good and away from the hustle and bustle of the market (10 kms) on the old Mumbai-Pune expressway. Service of the staff is very good. I had stayed in room 102 and 102A with a friend of mine. The AC in room 102 did not have a knob and when i set the temperature, the fuse used to go off.