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Reviewed August 23, 2017

We passed two nights at Tilden with our two kids (6/8y) and we had a good time. The room was small but sufficient, it was clean and functional, although the TV didn't work well and had only a view programs. The location is perfectly situated within the center and you can reach everything important by foot. I can recommend Tilden with its good price/value relation.

Date of stay: August 2017
  • Trip type: Traveled with family
    • Value
    • Cleanliness
    • Service
Thank netunion
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kunal K, Front Office Manager at Tilden Hotel, responded to this reviewResponded August 28, 2017

Greetings Michael!
I am so happy to learn that you thoroughly enjoyed your stay at Tilden along with your family. We are upgrading our television entertainment soon in order to become even better in the price/value relation that you mentioned. Hope to see you again in the future!

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Reviewed August 21, 2017

Great service, clean and friendly athmosphere. All in a great location, close to major attractions. Hotel has a great ambiance bar and coffee shop. We will highly recommended. We would come back to stay.

Date of stay: August 2017
Trip type: Traveled with family
Thank karohenao
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kunal K, Front Office Manager at Tilden Hotel, responded to this reviewResponded August 22, 2017

Greetings!

We are delighted to hear about our services and amenities meeting your expectations! We really look forward to leaving such impressions upon your future visit so please do keep in touch.

Thank you
Kunal Khandwala
Front Office Manager

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Reviewed August 21, 2017 via mobile

We stayed at the The Tilden for 4 nights. Location is good. Completely safe! Close to Union Square/Market St. Granted the elevator is tiny but it's not really something to complain about. Rooms were sufficient in size with up to date furnishings. Bathroom small but we didn't mind as it had everything you need. No air conditioning in the room but the ceiling fan was fine when needed. We also opened windows for fresh air. Staff friendly and helpful. Cute garden outside. Coffee downstairs good too. Recommend.

Date of stay: August 2017
Trip type: Traveled as a couple
Thank carminacap
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kunal K, Front Office Manager at Tilden Hotel, responded to this reviewResponded August 22, 2017

Thank you so much for such kind words mentioning various attributes that enabled such a positive experience during your stay at Tilden Hotel. We hope to continue making such impressions and would love to see you again.

Sincerely,
Kunal Khandwala
Front Office Manager

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Reviewed August 10, 2017

Although our room was small, once we were settled in we were comfortable and happy. The staff was all very friendly and helpful. They were the main reason we enjoyed our stay. The bar had nightly live music and seemed to be very popular. Coffee shop was very convenient and had great lattes.

Date of stay: August 2017
  • Trip type: Traveled with family
    • Value
    • Cleanliness
    • Service
1  Thank sharon w
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kunal K, Front Office Manager at Tilden Hotel, responded to this reviewResponded August 22, 2017

Greetings Sharon,

It was a real pleasure having you with us and we hope you enjoyed your trip to SF as much as you enjoyed your stay at Tilden Hotel. I'm sure that you are taking back fond memories and we would love to welcome you again. Happy travels!

Kunal Khandwala
Front Office Manager

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Reviewed August 8, 2017

Yes it is true, this is NOT a four star hotel. I have read this in other reviews as well but I thought to reconfirm in case people are still considering this a four star prior to booking. I experienced: extremely small rooms; elevator fits about 2 or 3 people maximum but still tight; bathroom's are small and sink is very odd design-too low; staff seemed too preoccupied when we had a question; old room/hotel smell/musky; and for some reason we had a loud sound waking us at 4 am in the morning which sounded like it was coming from the pipes but I can't be sure. The good news is that it was remedied after we called down to the desk twice. Location is good for walking distance to the shops and transit; however, it is NOT in the safest part of town as the check in clerk told us not to park our car on the street as it would be broken into by residents on the streets. He suggested we pay the pricey hotel price for more secure parking. He also recommended a close-by eatery that was supposedly fantastic but we were not impressed! Of course, everyone has their own views and personal taste with food. On a positive note, they have a decent lobby and small lounge within the hotel.

Date of stay: July 2017
  • Trip type: Traveled with friends
    • Location
    • Sleep Quality
    • Service
2  Thank happytravelstoall
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kunal K, Front Office Manager at Tilden Hotel, responded to this reviewResponded August 10, 2017

Greetings,

Being a part of San Francisco's history and heritage, we believe that Tilden Hotel has a unique characteristic that is reflected in its style and we encourage guests to find these in our minimalist approach to design that offers convenience and comfort.

We believe that more than a swimming pool, or an extensive fitness room or large suites, our indoor and outdoor spaces such as a quaint little garden and meeting rooms, our street-side cafe, Douglas Room bar and restaurant, and the convenient mini-bar in the rooms add to the uniqueness of the property along with the service that each outlet provides. That, is where we position ourselves as a 4 star hotel. I do understand that we may occasionally fall short in our delivery and I'm sorry that you were not able to experience the best of it all. We will take this as a lesson to always maintain consistent levels of service and quality.

Thank you
Kunal Khandwala
Front Office Manager

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