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All reviews free parking great location heinz history center convention center front desk across the street pnc park within walking distance free breakfast great stay pool and hot tub allegheny river pittsburgh downtown the breakfast area hot breakfast would stay here again oatmeal
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Reviewed August 1, 2017

I travel several times a month and have pretty much seen it all. This Hampton Inn was very clean, offered free parking ( downtown this is RARE) and was conveniently located for our various adventures. The front desk staff upon check in was FANTASTIC! They were friendly, offered suggestions for places to eat and craft brewery ideas. I cannot recall the young woman's name (I checked in Friday July 28th about 415PM) but the gentleman's name was Taylor. He was very friendly and chatted about great places to eat near the hotel. The following night the staff was Taylor and Chelsea and again both were very accommodating. We had lost our phone charger and needed water. Taylor offered us the waters complimentary and let us borrow his Iphone charger :) This was more than helpful so that we could navigate the city and take a few photos. The breakfast each morning was well stocked, a bit cramped, but the staff did a good job of keeping everything filled and trash cleaned up. The hotel was clean, well lit and the room was a good size. I would recommend this to anyone wanting a good deal and great location to stay.

Date of stay: July 2017
  • Trip type: Traveled as a couple
    • Location
    • Cleanliness
    • Service
2  Thank DPSKI
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Paul M, General Manager at Hampton Inn & Suites Pittsburgh-Downtown, responded to this reviewResponded August 3, 2017

Dear DPSKI,

Thank you for your review of the Hampton Inn & Suites Pittsburgh - Downtown! We are so excited to read that your stay with us was enjoyable. We appreciate your kind words of our exceptional team members - especially Taylor and Chelsey, as well as our clean and comfortable guest rooms and our complimentary guest parking. Thank you again for your review of our hotel on TripAdvisor, and we look forward to seeing you on future visits to Pittsburgh!

Best Regards,
Paul Metzler
General Manager

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Reviewed July 30, 2017 via mobile

This hotel is so convenient to the Strip district. And it has free parking. It is across from the history museum. It looked fairly new, was clean, modern and the staff was so very nice. Great breakfast, too! I would stay there again.

Date of stay: June 2017
Trip type: Traveled with friends
3  Thank VacationLover001
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Paul M, General Manager at Hampton Inn & Suites Pittsburgh-Downtown, responded to this reviewResponded July 31, 2017

Dear VacationLover001,

Thank you for your review of the Hampton Inn & Suites Pittsburgh - Downtown! We are so thrilled to read that your stay with us was enjoyable. We appreciate your kind words of our amazing location in the historic Strip District, as well as our complimentary guest parking, and our phenomenal team members. Thank you again for your review of our hotel on TripAdvisor, and we look forward to seeing you on future visits to Pittsburgh!

Best Regards,
Paul Metzler
General Manager

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Reviewed July 28, 2017

Staff, like Taylor and Corey, are outstanding! During the Furry convention, I was part of an elegant wedding reception held the Heinz History Center (across the street). The bride asked for a photo with some Furries. I asked Taylor and Corey if they knew of any other guests of the hotel (in costume) who could come over. Within a half hour, two very gracious and well dressed furries in wedding attire made the perfect appearance. Kudos again for exceptional service above and beyond expectations. A night to remember for all.

Date of stay: July 2017
  • Trip type: Traveled as a couple
    • Value
    • Sleep Quality
    • Service
2  Thank Lauraohlund17
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Paul M, General Manager at Hampton Inn & Suites Pittsburgh-Downtown, responded to this reviewResponded July 30, 2017

Dear Lauraohlund17,

Thank you for your review of the Hampton Inn & Suites Pittsburgh - Downtown! We are so happy that our team members, notably Taylor and Corey were able to exceed your expectations and make the bride's special day even better! I will personally make sure that they are recognized for their exceptional service. Thank you again for your review!

Best Regards,
Paul Metzler
General Manager

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Reviewed July 28, 2017 via mobile

We stayed at the hotel for 3 days to celebrate my son's birthday and to visit a convention. The location is very convenient and with in walking distance to many attractions and restaurants. From check in until the time we checked out we were treated as VIP's. The front desk staff, Taylor and Chelsie, we're very friendly and helpful. They suggested places and restaurants to visit that were right in line with what my family were looking for. They went above and beyond for my son on his birthday. The rooms were very clean and the staff went out if their way to make sure we were comfortable. We will definitely stay here again and suggest to all our friends and family.

Date of stay: July 2017
Trip type: Traveled with family
2  Thank lojo27
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Paul M, General Manager at Hampton Inn & Suites Pittsburgh-Downtown, responded to this reviewResponded July 29, 2017

Dear lojo27,

Thank you for your review of the Hampton Inn & Suites Pittsburgh - Downtown! We are thrilled to read that your stay with us for your son's birthday was enjoyable. We appreciate your kind words of our clean and comfortable guest rooms, as well as our phenomenal team members - especially Taylor and Chelsey! Thank you again for your review of our hotel on TripAdvisor, and we look forward to seeing you on future visits to Pittsburgh!

Best Regards,
Paul Metzler
General Manager

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Reviewed July 25, 2017

Great hotel! Awesome location in a very up and coming Pittsburgh area. Parking was easy, the room was very nice and spacious. Staff was extremely helpful, kind, and accomodating. We checked in with Chelsey who made the process very pleasant and easy. Would absolutely recommend this hotel.

Date of stay: July 2017
  • Trip type: Traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
1  Thank 984kristend
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Paul M, General Manager at Hampton Inn & Suites Pittsburgh-Downtown, responded to this reviewResponded July 27, 2017

Dear 984kristend,

Thank you for your review of the Hampton Inn & Suites Pittsburgh - Downtown! We are so happy to read that your stay with us was enjoyable. We appreciate your kind words of our amazing location, as well as our complimentary guest parking, clean and spacious guest rooms, and our phenomenal team members - especially Chelsey. Thank you again for your review of our hotel on TripAdvisor, and we look forward to seeing you on future visits to Pittsburgh!

Best Regards,
Paul Metzler
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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