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Reviewed May 24, 2017 via mobile

Fabulous overnight stay at the hotel on the Drayton Manor Park site. Well equipped and very light and modern with Thomas the Tank embellishments on the walls. Lots for a 3 year old to look at and even a shop in the foyer.
This place is set up for families. Lots of space, no awkward doors for buggy navigation; convenient lifts; superb, accessible, safe, play areas, set in woodland; accessible free parking right outside the hotel and relaxed bar area and terrace to sit on during the evening overlooking the play area and woodlands.

Breakfast is set up for families, lots of space again, lots of high chairs and a big selection of sensible breakfast items, with warming facilities for baby food and plastic cutlery. There is enough space for everyone even at busy times. Sara who was working that morning couldn't do enough for all the families in that room and she tried to ensure everyone was comfortable and fed.

This is one of the only hotels I've been to with my 3 year old and not felt uncomfortable and felt the need to tell him relentlessly to sit down and be quiet. This is a place with children at the forefront of the experience.

We only visited the Grill bar onsite, who again fitted us in without reservation, served the food quickly, which was reasonably priced and all the young waiting staff were helpful and pleasant. Again conveniently located and with children in mind. Good menu items for children not all fizzy drinks and chips.

Only criticism is the "one" toaster in the breakfast area. Most little children eat toast so this caused a considerable queue, but this is a problem in every hotel I've ever been to. Just buy another toaster, problem solved.

The room was spacious, modern and airy and fitted with a good size bathroom. Plus a small fridge which all families with young children and babies appreciate.

Thomas land was fabulous. Totally aimed at preschoolers but there is the rest of the park for the other members of the family. Again food and drinks reasonably priced for a theme park and lots of modern, clean toilets with lots of baby changing space and lower sinks for toddlers. Amazing adventure playground located at the end of the train line located near a well stocked cafe and toilets. Kids snack boxes available with lots of choice.

A Fabulous day out and stop over and all reasonably priced. Even cheaper of you use your Tesco/ Sainsburys rewards to gain entry to the park.

Date of stay: May 2017
Trip type: Traveled with family
1  Thank karenhV5816SS
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Philip B, Manager at Drayton Manor Hotel, responded to this reviewResponded May 29, 2017

Thank you for your review.

It's always great to know when a family have really enjoyed their stay. We're delighted with the feedback you've provided which will certainly be shared with the team.

Once again thank you and we hope to welcome you back to stay again in the near future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 21, 2017 via mobile

We were expecting a premier inn type of hotel but must say that this is a bit nicer due to the additional space on each floor and the outdoor play area. Our family room was nice and spacious although the sofa bed was not level leaving legs almost higher than your head! There is nice wood finishing and detail in the room but the cleanliness could be improved especially in the bathroom. We found marks on the wall and other people's hair which is never nice.
Breakfast was excellent but get there early at the weekend to avoid queing.
The staff we encountered were all very helpful and efficient. One big negative is having a Thomas shop in the reception area - can be expensive if the kids wander in.

Date of stay: May 2017
Trip type: Traveled with family
1  Thank Traveleter
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Management response:Responded May 27, 2017

Thank you for your feedback,

I am glad to see we exceeded your expectations and that our staff were very helpful for you.

I do apologise that there were a few cleanliness issues in your bedroom, I will pass this on to our housekeeping manager and address these issues going forward.

Thank you again for your feedback.

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Reviewed May 18, 2017

We have been bringing our grandson here for a number of years and he loves it.
The hotel is situated within short walking distance to the park and activities.
The rooms are a good size and very clean. So far we have stayed in the Thomas the tank engine themed rooms which our grandson adores. Be back again next week.

Room tip: The rooms are very clean and suitable for families. To add a bit more excitement to the trip I recommend one of thd Thomas themed rooms.
Date of stay: May 2017
  • Trip type: Traveled with family
    • Value
    • Location
    • Service
1  Thank Margaret R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Management response:Responded May 26, 2017

Thank you so much for your review! It is lovely to hear that your grandson adores our Thomas themed bedrooms. We look forward to welcoming you back with us in the future.

Thank you once again.

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Reviewed May 14, 2017

Really nice hotel, great value. Rooms are large, clean and with good facilities. Restaurant is excellent. Breakfast - good hot and cold options. Staff are helpful and courteous. my preferred stop in Tamworth area.

Date of stay: May 2017
  • Trip type: Traveled on business
    • Value
    • Sleep Quality
    • Service
Thank NJB227
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Philip B, Manager at Drayton Manor Hotel, responded to this reviewResponded May 18, 2017

Thank you for sharing your review on the site.

We're really pleased that Drayton Manor is your preferred choice in the area and thank you for your recommendation. The team will be delighted with your feedback which will be shared.

We hope to welcome you back to stay with us again in the near future.

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Reviewed May 9, 2017 via mobile

We had a brilliant stay at the hotel. My little boy was amazed by the Thomas decorations around the hotel. The staff were friendly, welcoming and fully aware of what helps parents of young children. I really felt looked after, thank you.

Date of stay: May 2017
Trip type: Traveled with family
Thank Heather H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Philip B, Manager at Drayton Manor Hotel, responded to this reviewResponded May 18, 2017

Thank you for sharing your experience on the site.

We're delighted that you and your family enjoyed your recent stay and that the team looked after you well.

We certainly hope to welcome you back to stay with us again in the near future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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