We got in on a Thursday and needed to stay 2 nights. They were booked to capacity and did not have availability on Friday night due to a Ringuette/Hockey tournament. We finally were able to stay due to a cancellation.
Unfortunately, there was constant running/screaming in the hallway all day and well into the evening, it finally calmed down around 10pm. Although very annoying, there is not much the hotel staff can do.
I got up early on Saturday to beat the kids to the gym and the pool, with success! We then went to the lobby for breakfast with 1/2 hour to spare before the end of service.
We filled our plates with eggs, potatoes, turkey sausage, fresh fruit salad, yogourt and croissants.
We took our time to eat and the staff were about to remove the food, then Mirza, the awesome breakfast employee, came to our table to offer us the last croissants. We were pleasantly surprised and accepted them. At 10h15, kids came to eat, and found no food since the service ended at 10.
Mirza took the time to go on the kitchen and came back with a plate of food. He did not have to do that. How awesome is this guy? I even saw him finding the "owner" of a forgotten waffle. Mirza is there every meal with a great smile and awesome service.