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All reviews front desk duke university free breakfast gwen highway downtown hospital campus
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Reviewed April 8, 2013

Recently stayed here while on a trip to visit Duke University. The hotel is convenient to the University -- and the front desk was so helpful in providing some great, easy directions to get us there. I found all the staff to be very welcoming and friendly. Decent restaurants were within a mile or so away, and even larger selection if you went a little further. Very convenient to interstate. Had to go a little out-of-the-way, however, for a gas station -- how weird is that? But overall a lovely property -- very good value!!

Date of stay: April 2013
  • Trip type: Traveled with family
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Thank VickyLynne
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
DAmickDaly7, Above-Property Response Contact at Holiday Inn Express Durham, an IHG Hotel, responded to this reviewResponded April 10, 2013

Dear VickyLynne,

Thanks so much for taking the time to review us and I'm happy to hear that our staff was friendly and able to help you out with directions. We appreciate your recommendation and hope you enjoyed visiting Duke! Thank you again and we look forward to seeing you the next time you're in Durham.

David Amick
eCommerce Manager
Daly Seven, Inc

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Reviewed March 23, 2013

Helpful friendly staff, large comfortable rooms at an affordable rate. Breakfast was fresh and plentiful including a fascinating pancake making machine. Convenient location to Duke and downtown Durham.

Date of stay: March 2013
  • Trip type: Traveled with family
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Thank Bruce K
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
DAmickDaly7, Above-Property Response Contact at Holiday Inn Express Durham, an IHG Hotel, responded to this reviewResponded March 25, 2013

Dear Bruce K,

Thank you for reviewing our hotel. I'm pleased to hear that you found our staff friendly and guest rooms large and comfortable, and that pancake machine is something, isn't it? Thanks again and we look forward to your next stay with us!

David Amick
eCommerce Manager
Daly Seven, Inc

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Reviewed March 14, 2013

The hotel was fairly quiet (off I-85) on Guess Road. The room was immaculate with good lighting. The bedding was just "ok." The breakfast had the usual offering, but no fruit, which was disappointing. The outstanding feature of this hotel was the front desk staff, who were very helpful in giving directions to restaurants and to Duke Hospital. - Robert

Date of stay: March 2013
  • Trip type: Traveled as a couple
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Thank Musicrack
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
DAmickDaly7, Above-Property Response Contact at Holiday Inn Express Durham, an IHG Hotel, responded to this reviewResponded March 18, 2013

Dear Musicrack,

Thank you for reviewing our Holiday Inn Express. I'm pleased to read that you enjoyed our rooms and guest service so much, but would like to apologize that our bedding and breakfast options didn't quite meet your expectations. We do appreciate your feedback and will discuss it so that we can provide a great experience for all of our guests. If you'd like to talk about your visit further, please get in touch with me at the number below. Thanks again for your review and I do hope you'll give us another chance the next time you are in Durham.

David Amick
eCommerce Manager
Daly Seven, Inc
(434) 822-2161

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Reviewed March 10, 2013 via mobile

I paid 112 dollars for this room and it was as good as it gets for that price. The room was clean and there are plugs built into the lamp base for your cell phone charger etc cetera. close to good restaurants and the breakfast was good. everything was great!

Date of stay: March 2013
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Thank zolimer
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
DAmickDaly7, Above-Property Response Contact at Holiday Inn Express Durham, an IHG Hotel, responded to this reviewResponded March 13, 2013

Dear zolimer,

Thanks for taking the time to review our hotel - I'm glad that you found us a great value and could take advantage of our proximity to nearby restaurants and complimentary breakfast. We hope to see you again the next time you're in Durham!

David Amick
eCommerce Manager
Daly Seven, Inc

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Reviewed February 18, 2013

Stayed a couple of nights without any problems. Hotel room was clean and as expected, The staff was great but one stood out and I would like to say a special thank you to Gwen. She went above and beyond. Great attitude Gwen, Thank you! Room 419. Breakfast was good, especially being free. I will stay again.

Date of stay: February 2013
  • Trip type: Traveled on business
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1  Thank holliday72
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
DAmickDaly7, Above-Property Response Contact at Holiday Inn Express Durham, an IHG Hotel, responded to this reviewResponded February 25, 2013

Dear holliday72,

Thank you for your review and also your praise for Gwen - we appreciate your praise of someone who went above and beyond your expectations and I will pass your comments on to our General Manager so he can recognize her great work. I'm also glad to hear that everything else went well during your stay. Thanks again & we look forward to your next stay with us!

David Amick
eCommerce Manager
Daly Seven, Inc

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