I want to start by echoing what some of the other people said - I'm just blown away by the fact that this is a Best Western. If you just went by the feel of the place, it seems much more like a Hilton or a Sheraton.
Check in starts in a nice lobby (with free cookies!) and a very friendly receptionist. I had a pre-paid reservation so I gave her my name, she gave me my key at that was it - super fast. She did take a minute to explain to me the perks though - pool, hot tub, free breakfast.
The rooms themselves are huge! You've got a decent size bathroom, sitting area and then the bed / desk area. Free wi-fi. Huge TV (mine wouldn't turn on at first but a quick check of the plug in the back of the TV showed that the maid must have moved the TV and the plug came loose). One of the best TV line ups I've ever seen in a hotel - they had Comedy Central even and that is hard to find! Quite a few HD channels. The bed itself was good, nice sheets. I didn't use the sitting area but I could see holding a small (3-5 people) meeting there or using it for a place for the kids to sprawl out. The shower was good and the tub was actually nice enough that I felt comfortable taking a bath - some of those older hotels make me a bit leery of soaking. Plenty of counter space.
I would say the only drawback to the room was the AC. It was 95 when I was there and the AC was more than capable of handling that! It was a super freeze type. The problem was, the room really is huge. So you've got super AC on one side, making icicles, and the thermostat on the other side. The bed area would get to be freezing and the thermostat was still registering that it had a few degrees left to go. It wasn't too big of a deal for me, I left the AC on during the day to drop the temp of the room and then just turned it off when I got in for the evening, but if you were going to be in the room a lot, I'd recommend asking the staff for some sort of fan to circulate the air and a winter blanket for sleeping.
I didn't get a chance to try the pool area but it looked very clean and never too crowded. I did the breakfast one morning and it was good. Better than a lot of hotels, not as good as if you went out and paid for a nice restaurant. It was free and filling though, always nice :)
The maid situation was interesting. I don't like people in my room (I'm not worried about theft - I just really don't need a stranger folding my dirty underwear) so I always leave out the "Do Not Disturb" sign. After the first day I got a note under the door saying that they honored my request but their policy was to clean every other day so they'd be in the next day. I called the front desk, told them I really didn't want that and they did honor that. On my last day, I noticed a second door hanger on the desk which could be used to specify the exact level of cleaning you wanted, including what time you wanted it. Seems like a great idea and I assume if you filled that out on your first day, you wouldn't even need to call the front desk.
The hotel does share its large parking lot with a KFC if you wanted to get some quick dinner. Across the highway are several other restaurants - Country Kitchen, Perkins, Culvers, McDs. Or, if you leave the hotel and head back towards the highway but make a right at the light, there is a strip mall about half a mile up with Chinese, Mexican (great food!), pizza and Rolly Poly. I had hoped to walk to the Mexican place so I could have a margarita but there were no sidewalks anywhere.
All in all, I've been recommending this hotel to all my colleagues that travel to Jeff City on a regular basis. It's super cheap, convenient location with those little extra amenities that help it really stand out in a good way!