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Reviewed August 5, 2016

The hotel is in an area where extensive road construction is ongoing. Access to the hotel is difficult. The hotel is an above average Hampton Inn with clean rooms, good breakfast, and friendly staff. I recommend thus hotel for families as well as business travelers.

Date of stay: August 2016
  • Trip type: Traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank patriciadY8300NL
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed August 4, 2016

Originally planned to stay one night but extended our stay to 3 nights during our recent stay in Huntsville due to the hospitalization of a close family member. This Hampton has it down and does it right! ALL of the staff were polite, friendly, knowledgeable, and helpful. They were willing to extend our checkout time on the last day to accommodate our hospital schedule, but we didn't end up needing it. Our room (and the entire hotel, including breakfast area) was impeccably clean and neat. Breakfast every morning was the typical (but even better) Hampton feast and there was a very nice lady helping serve and clean up our dining area. The hotel is a little hard to navigate to and from with the current Parkway road construction, but it is well worth the effort!!

Room tip: Top floor is best for a quiet room.
Date of stay: July 2016
  • Trip type: Traveled as a couple
    • Location
    • Rooms
    • Service
Thank Donna P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed July 29, 2016

We were very pleased with the facilities and the staff. The staff was friendly and the rooms are clean and comfortable. The complimentary breakfast was full and delicious/ We would happily stay here again.

Date of stay: July 2016
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank Barbara M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed July 28, 2016 via mobile

Stayed here 2 nights.. It was just average stay. Nice Friendly staff.

Room was clean.. A little older hotel could use a refresh.

Had breakfast the first morning was not impressed..could of caught it at the wrong time but the hot items were scarce..

Wifi was a little in and out a couple of times.

Came back at 5 in the afternoon on the 2nd day and the room had not been serviced at all. Called down to the front desk and asked if they were still making the rounds and was told they had left for the day. No do not disturb sign on the door just guess my room did not make the cut to get cleaned that day.. Not a big deal just wondering if anything else was skipped.

Staff did offer to give me more towels or have my trash taken out. If it was needed.

I would post pictures but did not want to post pics of a room that was not cleaned.

Not sure I would stay here again..

Date of stay: July 2016
Trip type: Traveled on business
Thank DeltaBravo77
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
795chasec, General Manager at Hampton Inn Huntsville-Arsenal/South Pkway, responded to this reviewResponded July 30, 2016

Dear DeltaBravo77,

Thank you so much for choosing to stay with us here at the Hampton Inn Arsenal/South Parkway. I am very grateful you took the time to review your stay with us as this feedback is very important to improving the guest experience. Please accept my sincerest apologies for the mishaps encountered throughout your stay. We know how important breakfast is to getting the day started right, so this was our mistake not having the hot items replenished as they should have been. It is expected that each room will be serviced every day that they wish to receive service. I will certainly look into this and see why it is that your room was passed over this day. I am glad you found are staff to be friendly, we have a wonderful staff here who work very hard to make each stay memorable. Unfortunately we did fall a little short during your stay this time, but we would love to welcome you back should you find yourself in the area. With the constant improvements being made, I am certain you will find your next stay to be much more memorable.

Best Regards,
Adam Zarczynski
Interim General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 28, 2016

We were in Huntsville due to a family tragedy and the staff couldn't have been nicer or more caring. They were extremely helpful!! I left a couple items at the hotel after my stay and they were mailed to my house within 2 days. The accomadations were also clean and comfortable!!

Date of stay: July 2016
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank M8645MYcindyw
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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