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Reviewed August 4, 2017 via mobile

I would not recommend you to go there alone as a girl.
Far from 5 star hotel. The facade is really nice, but do not be fooled by it.
The rooms are old, worn and need a major renovation. Do not even think about going out in the evenings, there is nothing and you have to take a taxi everywhere.
The food was not the best right away in the hotel.

Dirty table and you will notice that all the tables and windows throughout the hotel and even the restaurant are dirty.

Date of stay: August 2017
Trip type: Traveled as a couple
4  Thank SaraSofiatahir
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed August 3, 2017

We celebrated my birthday in this beautiful restaurant with the warmest stuff. Excellent service and delicious food. Special thanks from myself and from all the members of my family to Mr.Said the manager of the restaurant. I highly recommend visitors of Cairo to visit this beautiful hotel/restaurant with its marvelous view to the Great Pyramids and excellent service.

Date of stay: July 2017
  • Trip type: Traveled with family
    • Location
    • Rooms
    • Service
Thank AylaJafaar_
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TarekLotfy2, Director of Marketing Communications at Marriott Mena House, Cairo, responded to this reviewResponded August 6, 2017

Dear Guest

Thank you so much for your feedback and comments on Trip Advisor.

I am delighted to read that you had a wonderful stay with us. Your generous feedback is invaluable and much appreciated, as it enables us to monitor and improve the care and service we provide to our guests.

Will ensure to pass your Kind comments to Mr. Said..

Thank you

Tarek Lotfy

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 1, 2017

Great stay in the suite, very large room with a balcony. Bathroom have a large shower and splendid bath. Staff put the air con too cold, I turned mine off. Plenty of water, but none when I arrived so ask at reception. Fresh fruit every day left in the room. Bank and shops on site, large warm pool to relax. Breakfast restaurant very good with local dishes also. From the hotel you can walk to the pyramids.

Date of stay: July 2017
  • Trip type: Traveled with friends
    • Location
    • Cleanliness
    • Service
Thank Fourcampre
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TarekLotfy2, Director of Marketing Communications at Marriott Mena House, Cairo, responded to this reviewResponded August 2, 2017

Dear Guest

Thank you so much for your feedback and comments on Trip Advisor.

I am delighted to read that you had a wonderful stay with us. Your generous feedback is invaluable and much appreciated, as it enables us to monitor and improve the care and service we provide to our guests.

We look forward to having you stay with us whenever you travel to Cairo.

Thank you

Tarek Lotfy

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 28, 2017 via mobile

The Mena house is just outside the city of Cairo quite literally at the foot of the pyramids. It is a moderate drive from the Cairo international airport but will be the best location for you to get away from the city while allowing you to see the ancient attractions which include the great pyramids, the sphinx, the solar boat, and the museum. The step pyramids are 45 minutes away.

The hotel has security at the front entrance and at every hotel wing entrance which includes metal detectors and x-ray machines for bags. This adds to the layer of security we felt while entering the main entrance of the hotel with a drug/bomb sniffing (?) dog and vehicle checks.

The hotel itself has beautiful details in the lobby and restaurants. Most of the lobby is gold and marble which makes for an impressive sight even with the pyramids right out the door. The hotel itself has hosted many famous presidents and dignitaries which adds more to its charm. You can take a tour of the old Mena House rooms dedicated to some of those early visitors.

Within the lobby there is currency exchange office that offers competitive rates but lacks small bills which is necessary for tipping. Next door to this office is a small but well stocked gift shop with things like post cards, silver jewelry etc. in my experience after touring down the nile, in Luxor, Aswan, Edfu etc. this shop has the same exact things your going to see or want, except you won't be swarmed by 5 to 10 people trying to get you to buy in their particular shop. My suggestion is that unless you want papyrus or cotton to just go in this shop and get your little trinkets. No hassle but the prices are somewhat higher. They take cash and credit.

The property itself has four restaurants. During this trip we sampled the Egyptian cuisine which is the restaurant right of the main lobby and up the stairs. It was delicious and priced at about $7-10 USD per person.

The rooms themselves are well equipped with all the necessities and WiFi. The bathroom is a decent size but the bathtub/shower combo are very short and tiny. You might find if you are 5'6" or taller that the hotel interior is smaller than your used to, although not uncomfortable.

The beds are firm and stocked with clean Egyptian cotton sheets and pillows. The Wifi is strong in the Garden wing where we stood. Our room had a balcony with two seats and a table which allowed us to walk out and admire the pyramids off to the right of our room. Absolutely stunning views and picture opportunities.

The breakfast was included in our tour package and was a lovely buffet with local and international cuisine. Food was better than expected for an included breakfast with many types of cereals, hot foods, and fruits.

The pool and fountain area is quite stunning. The fountain in front of the breakfast restaurant had a lovely negative edge pool of water that flows within two blue tiled canals into a courtyard filled with grass and trees baring fruit the birds like to eat. Some flowering trees as well.

I would recommend the Mena House to anyone looking for a quiet place away from the city. We enjoyed our time there immensely and will no doubt return

Date of stay: July 2017
Trip type: Traveled as a couple
3  Thank nalbrecht12
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TarekLotfy2, Director of Marketing Communications at Marriott Mena House, Cairo, responded to this reviewResponded July 30, 2017

Dear Guest

Thank you so much for your feedback and comments on Trip Advisor.

I am delighted to read that you had a wonderful stay with us. Your generous feedback is invaluable and much appreciated, as it enables us to monitor and improve the care and service we provide to our guests.

We look forward to having you stay with us whenever you travel to Cairo.

Thank you

Tarek Lotfy

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 28, 2017 via mobile

We stayed at this grand hotel after a long trip from the U.S. What a wonderful experience to sleep literally steps away from the Great Pyramids of Giza.. The rooms are spacious and very clean. The bed is super comfortable. The managers and staff are extremely welcoming and professional. The restaurant by the pool offered delicious international cuisine- the Egyptian food was as authentic as it gets, even if a tad pricey. Breakfast buffet was plentiful, with a killer view of the Pyramids. Overall, the location by itself is worth the stay; we walked up the short road with our guide to experience amazing Pharaonic History at its best. Shokran, Mena House. We will be back!

Date of stay: July 2017
Trip type: Traveled with family
Thank BeachSpecialist
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TarekLotfy2, Director of Marketing Communications at Marriott Mena House, Cairo, responded to this reviewResponded July 30, 2017

Dear Guest

Thank you so much for your feedback and comments on Trip Advisor.

I am delighted to read that you had a wonderful stay with us. Your generous feedback is invaluable and much appreciated, as it enables us to monitor and improve the care and service we provide to our guests.

We look forward to having you stay with us whenever you travel to Cairo.

Thank you

Tarek Lotfy

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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