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RATINGS
Food
Service
Value
Atmosphere

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CUISINES
American
Meals
Breakfast, Lunch, Dinner
FEATURES
Takeout, Seating, Highchairs Available, Wheelchair Accessible, Table Service
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Reviews (48)
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1
9
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LanguageEnglish
Traveler rating
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15
1
9
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Reviewed May 12, 2021

order lunch on line, pick-up my order on time, burger was overdone old. Fries were cold. I do not recommend this place

Date of visit: May 2021
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed October 31, 2019

I went there specifically for a strawberry Fribble. It was just as I remembered it from years ago and they had a take away window. The inside no longer has the counter as I once remembered it and it was hugely family orientated - not...my cup of tea with parents no longer watching their children except to run around, screaming.More

Date of visit: October 2019
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Reviewed October 8, 2019

Friendly's is just that - a friendly place to eat. While it can be crowded at certain times, once it thins out, it is comfortable and pleasant. The food is fresh (love their salads), but nothing beats topping off a good meal with an ice...cream sundae! I feel like a kid again when I order one.More

Date of visit: October 2019
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Reviewed July 20, 2019

Super hot day and their Air Conditioning was freezing up so had been turned off. They should have told us that before seating us. Sweating throughout the meal. Not very pleasant. On the up side, the service was faster than usual, the server was friendly,...and the food was average or better for Friendly's standard.More

Date of visit: July 2019
Helpful?3  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed July 14, 2019 via mobile

If I could give our experience 0 stars, I would. Everything that could have gone wrong, happened when we stopped here. After over 40 minutes, we finally had our order taken. After waiting another 1/2 hour, when 2 of the 3 items came out, the...shrimp was cold. We had to ask for silverware and then the girl was wiping it off before trying to give it to us...we ended up with plasticware so I knew it was clean. The manager did finally come talk to us after requesting to speak to her 3 times. She made an effort to respond to our issues but what I didn’t like was the excuses for why it all happened. Just acknowledge they messed up and apologize. Will never stop here again.More

Date of visit: July 2019
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed January 15, 2019

First time visit to this Friendly's; most of the other ones around me are closed. Stopped in for lunch. Started with a crock of New England Clam Chowder which was fine. Went with the Tuna Supermelt for lunch also fine. Was too full for ice...cream so I passed on dessert. Waitress was friendly. What more could you ask for? Will definitely stop in again when I am in the area.More

Date of visit: January 2019
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed October 6, 2018 via mobile

I absolutely love Friendly’s. Wish they would come to the UK! We were British tourists here visiting our friend in Morristown. This branch was lovely. Friendly waitress who happily gave myself and my daughter, kids’ meals (thanks!) We really enjoyed the cotton candy drinks and...ice-cream!More

Date of visit: September 2018
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Reviewed August 5, 2018

Welcoming staff with friendly service and all the usual good Friendly’s menu. Regulars are really welcomed and strangers want to be regulars. Thanks Annie.

Date of visit: August 2018
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Reviewed July 9, 2018 via mobile

We had a nice dinner at friendlys food was good people nice dessert great had a friendly welcome have been going there since my daughter was little

Date of visit: July 2018
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Reviewed July 9, 2018

This Friendly's location is excellent. Good service and quality food. I always have the original hamburger on toasted bread with cheese and mayo. Always dependable.

Date of visit: July 2018
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Reviewed July 7, 2018

Nearby Morris Museum, easy to get to. Waitress interacted with my child, admiring her hat and asking what she wanted for dessert, which came with meal. Only issue was that French fries tasted burnt. Would come back here again.

Date of visit: July 2018
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed June 19, 2018

So this one was a few months back,but I was recently reminded. We noticed more and more the friendly chain closing .Our kids loved the chain So we went out of our way to travel to this location.Well we get there its packed and outdated...and small .Worst of all dirty .My wife says let's leave but instead I say let's just try it.Well first of all we sit or squeeze into booth thankfully our 5th family member was missing .We immediately notice 1 worker and the cook bringing out the food. Should have been the hint Well 40 minutes before anyone takes an order .So I'm nice about it ,but then the food takes 1hour and I can tell you it was nothing to wait 1 hour for I got a smashed piece of chicken on bread with 3 fries in a plate and my kids kids meals were worse and I wasn't sure they wouldn't get sick cold sliders barely cooked 2 fries in a plate half bit .Refills nonexistent infact no one to even complain to so finally the cook is delivering food okay listen can we get our ice cream okay well another 30 min finally go up to register and say listen get me my ice cream and the check .I pay now and I have a bf coupon well he rings up and charges debit 85$ and of course no coupon he messed up well now its so major of issue to get 10$ coupon I say forget it we take ice cream to go .I complain online the manager of place calls me weeks later and is almost like talking to a silent partner and says at end I'm going to send you a coupon 20$ okay I get it its a comp card that is for just complaints and has to be used only at that location and expires in June and has my last name written on back as complaint .Ah no thanks if the place was that bad I sure don't want to go back to it and then present a cust complaint comp card for 20$ .Should been a gift card for any location .Well I now have a expired 20$ friendly comp card that I can wipe my butt with. Its no wonder all the individual owned chain of friendlys is closing obviously corporate friendly don't visit or care. Long time friendlys cust LOSTMore

Date of visit: March 2018
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Reviewed June 18, 2018

I have been here about 10 times and the food is always OK and the service good. Today was not one of their best days. Our server was terrible. She took our order and then got lost. Throughout our lunch when we needed something she...was no where to be found. She was always in the kitchen. Other customers near us felt the same way with one lady constantly asking other servers for items such as water, napkins and a dessert menu. One man in another table said "this service is terrible, where is the waitress." His wife had to tell him to calm down. Never once did she stop by the table and ask us if everything was OK or did we need something. Someone in management needs to take a close look at the servers and provide additional training.More

Date of visit: June 2018
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed May 2, 2018

My friend and our kids frequent this location. It is often busy (especially on weekends) and justifiably so. We are always seated quickly and seeing familiar servers faces (Angela and Lori are two that come to mind) are always a plus. They are both two...of the friendliest and most thorough servers we have had. They recognize us every time we come and remember our orders. The food comes out fast and is always correct and tastes good. Even when I have seen this restaurant at its busiest we never wait what seems more than 10 minutes for our orders. Everyone here seems to like their jobs and based on how often we go I see little turnover. For that type of business is odd so they must be treated well. Even one of the servers we only had one time asks me where my friend and her son are when I come to dine alone with my child. The fact they remember and go out of their way to ask is great service and attention to detail. Getting a decent meal with great service for under $20.00 these days seems impossible but this location makes it possible. We will continue to give them our business. Maybe the Morris Plains location should take a cue from this location. They are literally night and day with service, attitude and cleanliness.More

Date of visit: May 2018
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Reviewed December 6, 2017

a little bit busy and not my choice of food. Not so healthy food, but it is OK for fast lunch or dinner

Date of visit: October 2017
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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FRIENDLY'S, Convent Station - 192 Madison Ave - Menu, Prices & Restaurant Reviews - Order Online Food Delivery - Tripadvisor

Frequently Asked Questions about Friendly's

Yes, Friendly's offers takeout services.

Friendly's is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 3.5
  • Service: 3.5
  • Value: 3.5
  • Atmosphere: 2