Ordered a delivery for an entire travel baseball team, parents, and siblings this Sunday afternoon. After delivery guy left, we discovered that two sandwiches were incorrect (they were marked correct, so the order was taken properly). We called to see if the two sandwiches could...be replaced and the manager was non apologetic and they had to have the old sandwich's back before they could remake them. We mentioned that the delivery person had left but one of the parents was out running an errand and could stop by to pick up the corrected sandwiches. The manager reluctantly agreed. When the parent stopped by, he asked if one they could add two slices of bacon to one of the sandwiches to make it a "club lulu" to help make up for the inconvenience of having to drive 2 miles out of the way to pick up the sandwiches. The manager said,"No, actually we shouldn't even be giving you these since you didn't bring back the other sandwiches". So, JJ made a mistake on two sandwiches from a VERY large order and wouldn't make a little extra effort to make it right? Unbelievable how they would chose to lose future business rather than provide two slices of bacon or at least offer an apology. Never again. Subway and Panera just picked up some extra business from a traveling baseball team.More