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RATINGS
Food
Service
Value

Details

CUISINES
American, Bar, Pizza, Pub
Special Diets
Vegetarian Friendly
Meals
Dinner, Lunch
View all details
meals, features
Reviews (93)
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91 results
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22
28
21
8
12
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Time of year
LanguageEnglish
Traveler rating
22
28
21
8
12
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Reviewed May 18, 2023

A heartfelt thank you to the staff at Old Chicago's on behalf of myself and my school staff! It's never easy to handle a large group, especially a large group that trickled in slowly as they left the graduation venue in the pouring rain. Mckaylynn...is the manager who helped me to set up the lunch. Ashley is the greeter who confirmed my reservation and then jumped in to help between greeting customers at the door when not all of the wait staff showed up for their shift. Mike is the waiter who kept 40-ish people's beverages filled and food orders straight. Ashley facilitated me putting in a pre-order to have food coming out just as the first people arrived. Mike and Ashley had water, glasses, utensils, extra napkins, menus, and appetizer plates out for people. Thank you Mckaylynn for being so wonderful to the staff! NOTE: As a comparison, last year's restaurant had trouble getting beverages to people within the first hour, much less any food. What a spectacular way to end the school year! Thank you so very much! You did a great job today!More

Date of visit: May 2023
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Reviewed March 14, 2023 via mobile

This was a joke! I ordered pizza for 5:30 an hour ahead. At 5:40 I attempted to contact the store after several times calling and being purposely disconnected, after the phone was picked up and put down then in 5 min it was hung up....Then finally the so called manager would not give me his name. He took NO responsibility for my pizza still being in the Bin… then blamed it all on the delivery driver…. He was rude and refused to give me his name. I do not recommend this place! Worst Old Chicago in town! I seriously doubt he was a manager… if he was that store has way bigger problems then my pizza!More

Date of visit: March 2023
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Reviewed December 14, 2022

Stopped by after dinner for a nightcap. Very good bar tender and great drinks! Nice atmosphere and friendly staff.

Date of visit: December 2022
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Reviewed November 12, 2022 via mobile

Absolutely horrible service. Workers don’t seem to know how to go in order of when guests arrive. Workers don’t seem to know much about anything

Date of visit: November 2022
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Reviewed March 22, 2022

Spent time here (before the pandemic lockdowns started that Monday), it was my birthday weekend, and we stayed clear into midnight there ordering appetizers and drinks. It was a great time, a great memory before "our world changed!" and definitely would go back! The service...was great, drinks were great, and apps were good!More

Date of visit: April 2021
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Reviewed September 11, 2021 via mobile

visiting from Chicago and really homesick wanted something from back home as a little comfort food. So terrible they should be ashamed to even carry the Chicago name. Ordered the Chicago7, I’ve had DeGiorno pizzas tastes better!! My husband and I honestly believe these are...frozen pizzas. We asked for extra cheese and there was barely any and hardly any sauce. The mushrooms onions and green peppers were all shriveled up and dehydrated you could completely tail these were frozen. Nothing fresh.Such a shame. For dessert we ordered two slices of the triple chocolate cake, a piece of cheesecake and the children’s two scoop ice cream w/chocolate chip cookies.They messed up our dessert order and when I eat the cheesecake you can completely tell that it was frozen such a shame the cookies on the children’s ice cream were hard and stale. I just don’t understand if you’re going to use somebody’s name why not use their Staples what they are famous for they are giving the It a bad name. If you want some thing that has been frozen and nothing authentic then this is the place for you. I could’ve saved my $60 and went to the Walmart and bought stuff from the freezer section and saved half my price and time!More

Date of visit: September 2021
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed July 25, 2021

We ate dinner here on 7/21/21. We ordered a small Detroit pizza (sausage and mushrooms) and Chicago pizza (meatballs and sausage). The Detroit pizza was very good, the Chicago was disappointing. I expected it to be a deep dish pizza and it wasn't. The service...was good, the bar was out of several white wines and overall it was an OK experience.More

Date of visit: July 2021
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed July 2, 2021 via mobile

Super duper service from Stephanie. Huge selection of craft beers and other bottle beers. Diverse menu served hot and delicious

Date of visit: July 2021
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed September 28, 2020

We don't usually review chain restaurants unless there is a good reason to do so. This review was submitted because this restaurant is a total disaster in terms of staffing. We stayed in a hotel near this establishment, and since we did not want to...drive around to find food, we decided to give Old Chicago on E. Cheyenne Mountain Blvd. a try. When we arrived there, the place was fairly empty, with a family of six waiting for a table. When we, a party of 2, asked to be seated, we were told there will be 55 min. wait. It was clear that the staff there looked like decapitated chickens, running around frantically for reasons unclear to us. We gave up on being seated, so we ordered a pizza and a couple of salads on my phone for takeout. The food was prepared in 25 min as promised. When I went there to pick up the food, the decapitated chickens were still running around the premises, and it was a challenge to get hold of anyone to talk to me. I can see my food sitting on a table to be picked up, but nobody was able/willing to engage me. I waited about 15 minutes for the chaos to take an intermission, then someone who looked calm and sane miraculously appeared and gave me my food. The pizza was good. Actually that was the only good thing about this experience. Fail.More

Date of visit: September 2020
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed September 5, 2020 via mobile

Do not get takeout here. They were running over an hour behind the scheduled pick up time and all of the door dash drivers there waiting told me it was par for the course here. Even the hostesses acknowledged they are always behind. Nobody in...this place seemed happy and the manager seemed to just want to hide rather than address the issue. She just kept walking past people with her head down.More

Date of visit: September 2020
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Reviewed June 27, 2020

Horrible food ordered kids burger and the bun was hard. Got Mac n cheese for kid n it was c9ld and a kids speghetti almost no sauce at all, cold and sticky noodles and the garlic ciabatta was ice cold. Inedible food very disàppointed I...spent $35 for inedible food. So my hungry kids have to wait another hour so we can have edible food delivered to us at our hotel. Horrible... Worst food I ever tasted. Would not recommend unlesß you like cold crap.More

Date of visit: June 2020
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Reviewed September 9, 2019

Walking distance to our hotel, great sports bar with good food, beer and service. It is a restaurant chain, so would visit again.

Date of visit: August 2019
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Reviewed August 25, 2019

Very close to our hotel-walking distance. We got right in or within 10 minutes of arriving. Our waiter was very nice. Very good food.

Date of visit: July 2019
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Reviewed August 1, 2019

Stayed at hotel across the street, good beer, good food, good service, good crowd, good prices, open late, patio seating options. Trivia night on Tuesday.

Date of visit: July 2019
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Reviewed June 19, 2019

The staff were friendly, Food was great, good place to catch a game with several tv screens. Great service.

Date of visit: June 2019
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Questions & Answers
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carolinebrandon714
September 11, 2017|
AnswerShow all 2 answers
Response from Jill T | Reviewed this property |
You will have to call ...I have no idea only know cooked to order which was fine w/me. It would be nice if they'd feature their chefs.
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OLD CHICAGO, Colorado Springs - 1579 E. Cheyenne Mountain Blvd - Photos & Restaurant Reviews - Order Online Food Delivery - Tripadvisor

Frequently Asked Questions about Old Chicago

Yes, Old Chicago offers takeout services.

Old Chicago is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 4
  • Service: 3.5
  • Value: 3.5