Vanakkam and Good Wishes Dear Guest, Many thanks for taking the time to write your recent experience you had with us on Trip Advisor and sharing your valuable feedback about Grand by GRT Hotels. Thank you for highlighting Rooms, Room Service and our Restaurants, which we will share with our team and they will be delighted and further motivated to sustain the quality and best services which we always strive for. Once again, thank you for inspiring our team with your kind remarks. We are honored to receive your patronage and assure you of replicating the same during your upcoming visits at Grand by GRT hotels in the near future. Best Regards Shiv Kiran Front Office Manager HP: 98409 64278