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Nyma, the New York Manhattan Hotel

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Traveler (848)
360
Panoramas (6)
Room & Suite (406)

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About

#376 of 499 hotels in New York City
Location
4.6
Cleanliness
4.1
Service
3.8
Value
4.1
In light of the evolving COVID-19 situation, for the wellbeing of our guests and staff, Hotel NYMA will be closed until July 2021. While we're unavailable for a short while, our hearts remain open to you, our valued community. We want to assure you we are doing everything we can to provide a safe, seamless and ultimately enjoyable experience for our employees and our guests. nyma is one of New York City's newest boutique hotels. Located in a vibrant neighborhood on 32nd Street between Fifth Avenue and Broadway, nyma is just steps away from the Empire State Building, Macy's, the Fashion District, Penn Station and Madison Square Garden. The Jacob K. Javits Convention Center is also close by. Our large, brightly-lit lobby offers Wifi, a 24-hour business center with two iMacs, and full concierge services to help guests arrange for all types of sightseeing and leisure activities, and car services.
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Property amenities
Paid public parking nearby
Parking
Wifi
Bar / lounge
Rooftop terrace
24-hour security
24-hour front desk
Laundry service
Vending machine
Rooftop bar
Baggage storage
Non-smoking hotel
ATM on site
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Room features
Air conditioning
Safe
Telephone
Wake-up service / alarm clock
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Centrally Located
Languages Spoken
English
3,173Reviews136Q+A100Room tips
Traveler rating
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Cynthia D wrote a review Nov 2022
3 contributions3 helpful votes
My friends and I reserved 2 rooms back in April and they were confirmed. A day before received email welcoming us for our stay at the NYMA Hotel with pictures of the hotel. Arrived and was told hotel was closed and reservations were moved to a hotel across the street and they had no rooms with the previously requested king (2) beds. No option but accept since it was marathon weekend and all rooms in the city booked. No apologies, no explanation. Many others in the hotel had the same experience and were angry. Can a hotel get away with this????
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Date of stay: November 2022Trip type: Traveled with friends
Room Tip: Do not reserve room at this hotel. You will have no idea where you’ll actually be staying.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from HotelNYMA_GM, General Manager at Nyma, the New York Manhattan Hotel
Responded Nov 12, 2022
Thank you for taking the time to share your feedback, Cynthia, and we greatly apologize for the inconvenience. We kindly ask that you please reach out to us directly at kucuk.bag@rebelhotelco.com so that we may further assist you in this matter. Thank you. Kucuk Bag Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Pierre C wrote a review Oct 2022
Montreal, Canada4 contributions1 helpful vote
I booked my stay in NYC through Booking.com in July, and less then 2 weeks prior to my trip then cancelled saying they over booked. Well be carefull this hotel, I have been to NYC many times but this is a first!
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Date of stay: October 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from HotelNYMA_GM, General Manager at Nyma, the New York Manhattan Hotel
Responded Oct 13, 2022
Thank you for sharing your feedback, Glopeter. It's unfortunate to hear you weren't completely satisfied with your recent experience, as we strive to provide all of our guests with a wonderful experience from beginning to end. Please know your feedback regarding our reservation system will be addressed with the appropriate members of our management team so we may improve for the future. We hope you'll give us another chance to provide you with the quality experience we're truly capable of sharing with our guests. Kucuk Bag Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Pedro P wrote a review Aug 2022
4 contributions2 helpful votes
Great location, Nice place. Super convenient to subways. Very friendly people. Buttttt!! The bathtub did not drain the water. They tried to fix it but never could. They had to move me to another room. They were supposed to give me a credit to my card but I never saw the credit. Room - 1203
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Date of stay: July 2022
Value
Location
Service
Room Tip: Quieter rooms
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from HotelNYMA_GM, General Manager at Nyma, the New York Manhattan Hotel
Responded Aug 4, 2022
We appreciate the feedback. It's unfortunate your time with us was anything less than ideal. We strive to offer quality service and convenience for all of our guests. We're happy you enjoyed our location and interacting with our team despite the problems you had with our bathtub. We endeavor to offer the best experience possible and your feedback will help. Thank you. We do hope to see you again soon so we can share a more positive experience with you. Kucuk Bag Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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ILRiccio75 wrote a review Jul 2022
30 contributions9 helpful votes
as soon as we arrived we were given room that was not cleaned up, the new room on the third floor, opposite a night club: impossible to rest well. The hotel is old, wall paper and carpet ruined, the room smells damp. Apart from the location, the hotel is not worth the amount we paid.
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Date of stay: July 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from HotelNYMA_GM, General Manager at Nyma, the New York Manhattan Hotel
Responded Jul 7, 2022
Thank you for sharing your feedback. It's unfortunate to hear you weren't completely satisfied with your recent experience, as we strive to provide all of our guests with a wonderful experience from beginning to end. Please know your feedback will be addressed with the appropriate members of our team so we may improve for the future. We hope you'll give us another chance to provide you with the quality experience we're truly capable of sharing with our guests. Kucuk Bag Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Curious35149336272 wrote a review Jun 2022
1 contribution1 helpful vote
I had beel stolen in this hotel someone went into my room when I was out and stole my stuff and my credit card and about 3000 dollars with my documents and passports the hotel keep telling me go to the police we have nothing to do about it I need my money and documents back this hotel is not safe please don`t go there the are dealing with thiefs and they gave them cards of the rooms to steal guests
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Date of stay: June 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from HotelNYMA_GM, General Manager at Nyma, the New York Manhattan Hotel
Responded Jun 24, 2022
Thank you for your feedback, this is being handled by local authorities. Kucuk Bag Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Mari Linda Pierson wrote a review Jun 2022
2 contributions2 helpful votes
The Hotel used to be in a nice area but changed drastically. Drunks, beggars and homeless people all around the Hotel. Only one receptionist when we arrived and we had to wait an hour to check in. The worst part was checking out. We had to leave our room at 1200 and we were shocked to learn that the Hotel had no place to store our luggage. Our pick up to the airport was at 5 o'clock so we had to drag our suitcases 2 blocks, pay 30 dollars to have them stored in a souvenir shop. This is the 1st Hotel we've been to that doesn't offer you a place to store your luggage. We have been to this Hotel many times, but after this trip we will never go back. The Hotel offered contactless check in but none of the machines worked. l
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Date of stay: May 2022
Value
Service
Sleep Quality
Room Tip: Higher floors have a good view of the Hudson river.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from HotelNYMA_GM, General Manager at Nyma, the New York Manhattan Hotel
Responded Jun 23, 2022
We appreciate you taking the time to share your feedback. We're disappointed your time with us was less than ideal and we do apologize. We will be addressing this feedback, and we are working on the contactless check-in. It will be available very shortly, and we hope you give us another chance to share a more positive experience with you soon. Kucuk Bag Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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ColumbiaMDPercolate wrote a review May 2022
Atlanta, Georgia263 contributions113 helpful votes
I arrived late (about midnight) due to a flight delay and they couldn't find my reservation. I was able to find an email with the confirmation number so they sent me across the street since all their rooms were occupied. They told me that the Hotel at Fifth Avenue is own by the same group as the Nyma (I was glad I only had to spend one night there). They told me to come over the next morning and they would hold my bags until my room was ready. But when I arrived around 10 am, my room was ready and I didn't need to check my bags. They told me that they'd upgraded my room due to the inconvenience the night before (apparently it was a bit larger). I'm not sure it was an upgrade...I'd stayed there several years before in an identical room (different floor). The rooms that end in 05 seem to be the larger rooms. I appreciated the microwave and fridge (I'd requested a room with those features). The room was clean and they even came in the next day and made the bed, provided fresh towels, etc. (something even expensive hotels have cut back on due to Covid-19). They no longer serve breakfast, but it's not a problem to pick something up from the numerous stores/restaurants in the area and tucking it in the fridge for the next morning. The toilet didn't seem to flush correctly and they sent someone up to fix it within 15-20 minutes.
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Date of stay: May 2022
Value
Rooms
Service
Room Tip: Rooms ending in 05 are larger
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from HotelNYMA_GM, General Manager at Nyma, the New York Manhattan Hotel
Responded May 25, 2022
Thank you for the great rating! We are always working very hard to provide high-quality experiences for all of our guests. We appreciate that you enjoyed our features, clean rooms, and housekeeping service, but we are disappointed to hear that we could have done more for you. We will share your feedback with our team moving forward. We look forward to sharing an even better experience with you soon! Kucuk Bag Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sherri wrote a review May 2022
Montego Bay, Jamaica20 contributions2 helpful votes
+1
This is a very nice hotel. It was exactly what I was expecting. It was in close proximity to everywhere I needed to go. The rooftop bar m, Cloud Social was also a plus after a long day. The bartender was great. I would certainly stay here again.
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Date of stay: April 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from HotelNYMA_GM, General Manager at Nyma, the New York Manhattan Hotel
Responded May 17, 2022
Thank you for taking the time to share this lovely review, Sherri! We're so glad to know you had such an enjoyable experience with us at NYMA Hotel - The New York Manhattan Hotel. We're also thrilled you enjoyed our central location and proximity to so many of the city's best attractions. We'd love to host you again so we can share yet another unforgettable experience with you! Kucuk Bag Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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RONIT Z wrote a review Apr 2022
1 contribution1 helpful vote
We got there after a very long flight and found a dirty stained very old room. The sheets were dirty and there were no!!!!!towels at all. I went to the reception asking for a clean room or at least towels so we can take a shower after 20 hours on the roads. The receptionist told me that there are no clean rooms as there is no cleaning staff and that the towels will not be supplied for at least 2 hours because the hotel doesn’t have them. That is when we are asked to pay 200 dollars a night not including the taxes. They present themselves in booking as a 4 stars hotel and they are not even a very cheap motel!!we left immediately but had to pay a cancellation fee!!! Horrible experience
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Date of stay: April 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from HotelNYMA_GM, General Manager at Nyma, the New York Manhattan Hotel
Responded Apr 27, 2022
Thank you for sharing your feedback, Ronitriva. We're very disappointed to hear you're dissatisfied with your stay, and we sincerely apologize. Providing our guests with a great experience is very important to us. We truly value your feedback and we'll address it with the appropriate members of our team so we may improve for the future. If you would like to discuss this further, please contact us directly at kucuk.bag@rebelhospitality.com. We hope you'll give us another opportunity to provide you with the quality experience​ we pride ourselves in providing. Thank you again for taking the time to share your feedback. Kucuk Bag Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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JeniferTravels wrote a review Apr 2022
Tarpon Springs, Florida1126 contributions150 helpful votes
+1
Pros: *affordable & good value *great location *clean *mini-fridge in room Cons/Areas for improvement: *room décoré is dated and in need of a renovation to make it more modern *little to no ventilation in bathroom *very weak/low power hairdryer in 1204 *front desk employees won’t accept outgoing mail, not even postcards…really? At any hotel I’ve ever stayed it is common to give outgoing mail to the front desk. *no area for luggage storage, another common feature hotels offer…because of no luggage storage, I had to drag my luggage around Manhattan for 5 hours as I went sight-seeing before my evening flight. However, Juniors Restaurant near Times Square offers luggage storage for patrons. In closing, I’d gladly stay at this hotel again given the pros. However, there are areas hotel management should consider improving.
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Date of stay: April 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from HotelNYMA_GM, General Manager at Nyma, the New York Manhattan Hotel
Responded Apr 13, 2022
We appreciate you taking the time to share your feedback. Your experience is not up to the quality and standard we usually provide for our guests. We hold ourselves to a much higher caliber of service so we'll be sure to discuss your concerns moving forward. We do hope you allow us another opportunity to share a more positive experience with you soon. Kucuk Bag Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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ALSO KNOWN AS
manhattan red roof inn, red roof inn manhattan, red roof inn new york city, new york city red roof inn
LOCATION
United StatesNew YorkNew York CityTenderloin / Koreatown / Manhattan / Midtown
NUMBER OF ROOMS
171
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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NYMA, THE NEW YORK MANHATTAN HOTEL - Prices & Reviews (New York City)

Frequently Asked Questions about Nyma, the New York Manhattan Hotel
Which popular attractions are close to Nyma, the New York Manhattan Hotel?
Nearby attractions include Manhattan Skyline (0.08 miles), Empire State Building (0.08 miles), and The Magician New York (0.2 miles).
What are some of the property amenities at Nyma, the New York Manhattan Hotel?
Some of the more popular amenities offered include a rooftop bar, a lounge, and laundry service.
What food & drink options are available at Nyma, the New York Manhattan Hotel?
Guests can enjoy a rooftop bar and a lounge during their stay.
Is parking available at Nyma, the New York Manhattan Hotel?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Nyma, the New York Manhattan Hotel?
Conveniently located restaurants include Katherine Meets Toni, Izakaya MEW, and Royal 35 Steakhouse.
Are there any historical sites close to Nyma, the New York Manhattan Hotel?
Many travelers enjoy visiting The National 9/11 Memorial & Museum (2.9 miles), World Trade Center Memorial Foundation (2.8 miles), and Hamilton Park (2.2 miles).