I am sorry. Unable to answer your query. Suggest you communicate direct with the hotel. Have s good trip.

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They can definitely access the Atrium. It's an open restaurant, not exclusive for hotel guests. When it comes to the pools, I'm not 100% sure, but you can pay for a casual day pass to the pools there if they can't get in

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Just call back again. I rung and spoke to someone about my stay on Tuesday and got a lady who was really nice and helpful. :)

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We found the best free parking is at the back of the hotel near the river and park as close to the hotel as possible. The escalator is right inside the door which takes you up to the Casino area and you just walk through.....very easy and very convenient. Yes you can access the pool easily as well.

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You need the room key to access the pool. If you've already returned the key when you're checking out that means you can't access the pool. You need to asked the reception to access it before checking out time. You can't access the pool in the tower area unless you stay there.

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