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Extended Stay America - Detroit - Canton

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Traveler (19)
Room & Suite (25)
Dining (2)

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About

#6 of 11 hotels in Canton
Location
4.2
Cleanliness
2.6
Service
3.6
Value
3.1
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
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Property amenities
Free parking
Parking
Free High Speed Internet (WiFi)
Pets Allowed ( Dog / Pet Friendly )
Meeting rooms
Non-smoking hotel
Laundry service
Self-serve laundry
Wifi
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Room features
Air conditioning
Kitchenette
Microwave
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
2.0 of 5 stars
HOTEL STYLE
Budget
Hotel links
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77Reviews0Q+A12Room tips
Traveler rating
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Paul litton wrote a review Feb 2021
1 contribution
I really enjoyed my stay. The room was clean. The staff at the front desk is amazing. They are friendly. I would recommend this hotel to anyone. I enjoy staying here and I would pick this hotel every time.
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Date of stay: February 2021Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from ESA GM, General Manager at Extended Stay America - Detroit - Canton
Responded Feb 19, 2021
Thank you for selecting Extended Stay America for your recent visit and for sharing your comments. Our team was pleased to learn you enjoyed your stay, found your suite comfortable and our staff friendly and professional. Thank you also for recommending us to fellow travelers, and we look forward to seeing you in the future. Sincerely, Hotel Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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sam2020790 wrote a review Nov 2020
Canton, Michigan1 contribution
Extended stay is the one hotel i would like to live after my home, as they make ur stay similar to ur home. House keeping staff keeps the rooms spic and span and fresh during covid-19 era. Louise from housekeeping service makes the room very good. 10/10 for her service.
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Date of stay: November 2020
Rooms
Service
Sleep Quality
Trip type: Traveled on business
Room Tip: Quieter Floor
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from iResponze Alerts, Agency / Consultant at Extended Stay America - Detroit - Canton
Responded Nov 10, 2020
Thank you for being our guest and for the lovely comments. It is good to know you had a great time with us and that you were impressed with our spotless accommodations. We will be sure to share your kind compliments with Louise for doing a great job. We appreciate your business and look forward to hosting you again at Extended Stay America. Sincerely, Hotel Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Edward C wrote a review Jul 2020
1 contribution1 helpful vote
The room had not been cleaned very well, they were several items obviously left by the prior occupants. There were no drinking glasses provided, when we asked for some we were given one plastic glass and told that was all there were. When we asked for eating utensils we we given two plastic forks and two plastic spoons. We went to the local Dollar Store to purchase disposable glasses.
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Date of stay: July 2020
Rooms
Location
Service
Room Tip: Do not stay at this hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from iResponze Alerts, Agency / Consultant at Extended Stay America - Detroit - Canton
Responded Jul 21, 2020
Thank you for your honest evaluation. It is obvious from your comments that we didn't live up to your expectations. Please accept our apology particularly for the cleanliness oversights in your room. We will work diligently to make sure we are more consistent in our service delivery. We hope you will consider a return visit as we would welcome the opportunity to restore your confidence in our hotel. Sincerely, Hotel Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jay C wrote a review Apr 2020
2 contributions
Angela and Brooke are very nice and knowledgeable representatives for this Location. Angela and Brooke are very friendly and helpful. I enjoyed my stay! The place is very clean and neat. Jerome Chapman
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Date of stay: April 2020Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from iResponze A, Manager at Extended Stay America - Detroit - Canton
Responded Apr 29, 2020
Thank you for the fantastic review of Extended Stay America. We are thrilled to read our associates made such a wonderful impression. Our team, especially Angela and Brooke will be glad to know their efforts were key in making your stay with us enjoyable. Thank you also for your feedback, and we hope you will be back to see us again soon. Sincerely, Hotel Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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pam wrote a review Jan 2020
1 contribution
I stayed at the extended stay in canton. i was in rm 131 for over a month my stay has been beyond fantastic and the stay is beyond amazing to me!! the GM Angela and front desk lady chris and maintenanca man brandon went above and beyond to make my stay amazing... p.s brandon has a amazing smile!!! Thank you for the memories Pam Pennybacker
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Date of stay: January 2020
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from iResponze A, Manager at Extended Stay America - Detroit - Canton
Responded Jan 30, 2020
We are flattered by your very kind review of Extended Stay America. Team member like Angela, Chris, and Brandon are a perfect example of the passionate and dedicated spirit of service that we value. We are delighted that our caring hospitality really stood out. Thank you for reviewing us, and we look forward to welcoming you back soon. Sincerely, Hotel Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Dan wrote a review Sep 2019
1 contribution
Checking in with Brooke was an extremely pleasant experience. She was very accommodating and took all of our needs in a concern. I will absolutely be staying here again on my next visit. The property was clean and moderately updated as well.
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Date of stay: September 2019Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from iResponze A, Manager at Extended Stay America - Detroit - Canton
Responded Sep 15, 2019
Thank you for taking the time to review your stay at Extended Stay America. Brooke is a valued member of our team, so it is no surprise she took such great care of you. That is what we like to see! Please be assured that we will pass along your comments to her. We appreciate your review regarding our well-kept property and look forward to having you stay with us again. Sincerely, Hotel Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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rwgrncrd wrote a review Aug 2019
Chicago, Illinois465 contributions176 helpful votes
Checked in around midnight. The person doing laundry checked us in an informed us they didn't have any king rooms left only 2 twin beds. No offer of a discount even though the king room is more expensive. The hotel was run down and the rooms were not completely clean. Under the sink in the kitchen there was a lot of mold. The shocking part is it's in a relatively nice area with a high end gym end other hotels and decent restaurants nearby.
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Date of stay: August 2019
Cleanliness
Service
Sleep Quality
Room Tip: Try another hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from iResponze A, Manager at Extended Stay America - Detroit - Canton
Responded Aug 30, 2019
We appreciate you taking the time to provide feedback, and we are sorry for the reservation issues you encountered and also apologize for the problems in your suite. We are working with our front desk and housekeeping departments to make sure all procedures are being followed, so this does not happen in the future. We regret that the location of the hotel was not ideal for you. We appreciate your comments and hope to have another chance to redeem ourselves. Sincerely, Hotel Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Escape559193 wrote a review Aug 2019
1 contribution
Liked it I don't have much more to say. Its a good value.a lot. Located in a nice area. Clean and liked the comfy chair I don't have much more to say I don't have much more to say I don't have much more to say
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Date of stay: August 2019
Value
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from iResponze A, Manager at Extended Stay America - Detroit - Canton
Responded Aug 25, 2019
Thank you for sharing the details of your stay at Extended Stay America. We are thrilled to know you liked the convenience of our location and that you found us to be a good value. It was a pleasure serving you, and we hope to see you again soon for another restful stay. Sincerely, Hotel Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Mark B wrote a review Aug 2019
1 contribution
Smelly rooms and rude staff are only part of the problem. They take your money for services like daily cleaning and then leave your room dirty, refuse to replace towels and threaten to call the police when you call them on it. Why they're still in business I'll never know. Would be more comfortable sleeping in a tent on the concrete in their parking lot.
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Date of stay: August 2019Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from iResponze A, Manager at Extended Stay America - Detroit - Canton
Responded Aug 12, 2019
Mark, Thank you for being our guest. We are disheartened to read about the problems you experienced, and we hope you will accept our sincerest apology for what transpired. Our team is taking steps to ensure future guests do not encounter the same issues. We truly hope you will give us another chance to prove that we are committed to providing outstanding accommodations and service. We look forward to having you visit again so we can provide you with a better experience. Sincerely, Hotel Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Barbara L C wrote a review Aug 2019
Sunnyvale, California2 contributions
Do not ever stay at this place. When we checked in we were told we could pay an extra $10/day for room cleaning but regardless we would get clean towels and sheets everyday. We paid the $10/day. We found the door was not fully closed when we got to our room - scary. The room smelled like cigarettes and the bathroom tub looked dirty. We were there due to a family issue so could not switch to another hotel easily. We spent an uncomfortable night on a cardboard like bed. When we returned the following day the room was not cleaned, no new towels or new sheets. We called the front desk and we were told if we were upset about the room not being cleaned to talk to the manager, Angela, in the morning and it was too late for room cleaning. We asked for fresh towels and sheets to be brought to our room. We were then told the person at the front desk was alone and could not leave so we needed to come down and get the fresh towels. We knew this was not true as we had just walked in to see the woman at the front desk loudly talking to a co-worker about her hours, but I just told her my husband would come to get them. When my husband went to get the fresh towels he was told they would not give him the fresh towels until he brought the dirty towels down to the front desk. He said he would leave the dirty towels in the room or the hall and they could go get them but he was not going to God backwards to get towels they should have already given us and asked again that they give him the towels. He was then told he was being rude and that the police could be called to evict us -- for asking for clean towels?!?! Somehow he got the awful person to give us clean towels. We found a room at the Hampton Inn ( way way better place!) and left the next day. When checking out the awful manager, Angela, told us we should not have expected the room to be cleaned or to get fresh towels or sheets unless we stayed there 8 days. We told her to look at the bill that listed the $10/day cleaning service. She told us whoever told us that was wrong. She then told us that if she had been working that night she would have cleaned out room for us. When I pointed out the person last night would not even bring us clean towels she interrupted me saying I was being rude. Extended Stay: you have video recording of the front desk. Please take a look at the tape August 10 around 11:30 pm to see guests threatened when they ask for clean towels, and August 11 around 9:30 am to see your manager calling guests rude when they explain problems and ask for a refund for a cleaning fee that you charge even though according to your manager you do not offer.
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Date of stay: August 2019Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from iResponze A, Manager at Extended Stay America - Detroit - Canton
Responded Aug 14, 2019
Dear Blc727, Thank you for sharing your experience. Your feedback is very important to us, as it will assist us in improving our guest experience. We will take the necessary steps to ensure this does not occur in the future. Sincerely, Hotel Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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There are more places to choose from in the Canton area.
PRICE RANGE
$80 - $92 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
extended stay america canton, extended stay canton, canton extended stay
LOCATION
United StatesMichiganCanton
NUMBER OF ROOMS
104
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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EXTENDED STAY AMERICA - DETROIT - CANTON $73 ($̶8̶5̶) - Prices & Hotel Reviews - MI

Frequently Asked Questions about Extended Stay America - Detroit - Canton
Which popular attractions are close to Extended Stay America - Detroit - Canton?
Nearby attractions include Escape Room Zone (0.3 miles), Zap Zone (0.3 miles), and Destiny Games (0.4 miles).
What are some of the property amenities at Extended Stay America - Detroit - Canton?
Some of the more popular amenities offered include free wifi, free parking, and meeting rooms.
Is parking available at Extended Stay America - Detroit - Canton?
Yes, free parking is available to guests.
What are some restaurants close to Extended Stay America - Detroit - Canton?
Conveniently located restaurants include Basement Burger, Carrabba's Italian Grill, and Biscuits & Gravy.
Are any cleaning services offered at Extended Stay America - Detroit - Canton?
Yes, laundry service and self serve laundry are offered to guests.
Are pets allowed at Extended Stay America - Detroit - Canton?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Are there any historical sites close to Extended Stay America - Detroit - Canton?
Many travelers enjoy visiting Cady-Boyer Barn (4.4 miles) and Westland Historic Village Park (3.0 miles).
Is Extended Stay America - Detroit - Canton accessible?
Yes, it offers wheelchair access. For specific inquiries, we recommend calling ahead to confirm.