Not gonna lie, given the reviews, I was really nervous about this one BUT it turned out to be just perfect for us! We stayed in Room 320, if that makes a difference, which is a suite with a King size bed and a sofa with a pullout bed for the kid. Given that we had expected to see roaches and encountered none, we were pretty stoked (I know, I know) and quickly became extremely grateful for the amount of space we had, the clean sheets and towels, the kitchen, etc. In fact, we were always happy to return to our suite after a long day in/around Orlando! (We also met up with a friend who stayed at a different hotel; he mentioned seeing a roach in his room so I became even more grateful for our place.) About our suite: - SMELL: There was an "old home smell" when we first walked in but it dissipated as we ran the AC. I never noticed it again upon returning to our suite on following days. - CLEANLINESS: It was clean, except for the carpet which could have used another pass with the vacuum cleaner. There were loose threads here and there, and I stepped on a small heart-shaped piece of plastic on our first night, but nothing else after that. - FURNITURE: Upgrades would be nice but, honestly, I've seen way, WAY worse. The drawers were clean and easy to open/close, and had no smell. I had no qualms about transferring our clothes from our suitcase into the dressers, unlike various places we've stayed in in Lincoln, New Hampshire. - SOFA/PULL OUT BED: The mattress wasn't amazing but it was decent. I fully expected the extra sheets, blanket, and pillow from the closet to be smelly but they were absolutely not! One more thing over Lincoln, NH. - SHEETS + PILLOWS: Clean and comfortable. Zero complaints there! - BATHROOM: Pretty standard. There were two tubes of shampoo and no conditioner, something that was flagged by another reviewer (thank you!) so I brought our own. The hairdryer worked. There was extra toilet paper. The sink drained quite slowly, but that was it. - KITCHEN: Had all the basics, cleanest fridge ever, great to have so you don't eat out every day. At the very least, you can bring back leftovers. They pick up the trash every day once/day between 8 am and 10 am. For food trash outside those hours, I put them in a bag that I placed in the freezer. - AC: It worked perfectly. I wear ear plugs to sleep so the low rumbling sound didn't bother me. Other family members slept fine. Other considerations: - It's a great location. It's just a couple miles from Universal, it's within walking distance to a whole bunch of restaurants and attractions, and not far from the airport. It's also very quiet. - The hotel website claims that "staySky Suites I-Drive Orlando now offers round-trip shuttle service to Walt Disney World® Resort and Universal Orlando!" Don't believe that last part. Just use Uber to Universal. On the way back, if you're leaving at the same time as everyone else, take one of the taxis already onsite (same place as Uber pickup/dropoff). - We did not visit the pool, gym, laundry room, etc. I did see one visitor go to the gym area so I know it's used. - They don't clean your room daily but rather every three days. This was just right for us! Ex: We don't care to have new towels every day (bad for the environment), and we can make our own bed thank-you-very-much. Plus, having less housekeeping helps to keep prices low. - Wave to the person at the front desk and to the security guard as you walk by. They're very nice. Finally, I agree that the finishing touches just aren't there. You'll see cracks along the walls. The switch on your bedside lamp might feel flimsy (but the light makes the room feel warm and cozy). Your alarm clock might not work (or maybe ours just wasn't plugged in). You may see stains here and there. There will probably be scratches on some furniture surfaces. But it was a 3-star hotel that had all the things that our family needed and it was a heck of a lot more comfortable than many hotels we've stayed at around the US/world. It might sound crazy but we will probably stay here again!…