Ma dobre klasy średniej Standard andit było ok. Był przyjazny pracownik eception i szybkie meldowanie. Spędziliśmy tam 2 noce i mogę powiedzieć, że to jest czysty i małży. Lokalizacja była dobra, z powodu utraty sklepów i restauracji tam już nie daleko. Ładnie urządzony śniadanie w formie bufetu. Wybór gorących napojów.
This is an extremely expensive hotel by Libyan standards. However, the service and the general feel of the place do not justify that. While the rooms are perfectly acceptable, the location is extremely poor and, as others have mentioned, the surroundings still require a lot of work. While the service was adequate, it was certainly not up to the standards that the Sheraton normally sets for itself and in that sense I found my stay disappointing. While the grounds will be renovated, clearly, to improve this place a lot of work needs to be done on better training the staff.
I fully agree with the other review, it is a shame to Starwood to open an hotel so badly managed and the personnel completely careless. Although the restaurant is supposed to be a french brasserie, there is no single french dish on the extremely poor menu. More than 2 hours are needed to get the food after being ordered and a hell of time is needed to get the check which at the end is wrong, food priced higher then it is shown on the menu. No excuse and nothing, we finally paid as it would take another hour to correct and have an new check.
The hotel is far from the center. You cannot walk anywhere. It is in the middle of a construction site. It is almost not possible to have dinner unless you have two hours time to wait for starter and main course. And this in a empty restaurant. The food would be good. To bad that the place is so bad managed. The hotel is a shame to the entire Starwood group.
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