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Hotel Master

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Traveler (206)
Room & Suite (23)
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About

#8 of 31 hotels in Brescia
Location
4.2
Cleanliness
4.3
Service
4.1
Value
4.1

Elegante e moderno, l'Hotel offre spaziose camere, dalle Superior alle Suite con vista Castello medievale, dotate di ogni comfort; cinque sale meeting attrezzate e luminose, il ristorante " il Convivio" che offre un menu di cucina mediterranea e l' American Bar, un ampio parcheggio riservato e gratuito, un'area fitness e un'accogliente SPA dove potete rilassarvi dopo una giornata di lavoro.

Hotel Master**** è una delle poche realtà bresciane che offre i servizi più disparati, soddisfando le esigenze degli ospiti business ma anche degli ospiti Leisure che vogliono rilassarsi e trovare un po' di svago in città.

Difatti, la posizione centrale a pochi passi dalle piazze più rinomate di Brescia e del Castello, rende la struttura unica nel suo genere.

L'hotel fornisce anche un servizio e- bike, che permette di girare l'intero centro storico in poco tempo!

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Property amenities
Free parking
Free High Speed Internet (WiFi)
Heated pool
Fitness Center with Gym / Workout Room
Bar / lounge
Children's television networks
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Paid private parking on-site
Secured parking
Wifi
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Vending machine
Airport transportation
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Full body massage
Hammam
Massage
Steam room
Concierge
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bidet
Interconnected rooms available
Room service
Safe
Telephone
Wardrobe / closet
Clothes rack
Laptop safe
Minibar
Electric kettle
Flatscreen TV
Walk-in shower
Whirlpool bathtub
Complimentary toiletries
Hair dryer
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Room types
Landmark view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Mid-range
Business
Languages Spoken
English, Spanish, German, Italian
867Reviews3Q+A23Room tips
Traveler rating
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emm wrote a review Mar 2023
Vancouver, Washington27 contributions3 helpful votes
At check in I asked about scheduling a massage for the following morning. Was told they no longer offer them. I asked about the pool & jacuzzi -was told they are 20 euro-somehow I missed this in hotel info…. But! It’s 10 euro because the Turkish bath is broken🙄. At 10Am I head to the reception desk in suit/cover (no robes)to ask where jacuzzi is? I’m told it must be reserved!? And its avail at noon (check-in gal said it was open at 9🤔). Not booked but they have to prepare it…ie turn on the heat? I’m very disappointed. What poor hotel practice to advertise massages and pools and jacuzzis and then they are basically unavailable. Finally no coffee in the room -bought a tablespoon of coffee for 2 euro only to drop it trying to fumble w/ the keycard which although my fault, further made this whole morning a disappointment. We are here 2 more nights & if our friends in Brescia hadn’t suggested this hotel- I would change. Finally beds are very hard.
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Date of stay: March 2023Trip type: Traveled with family
Room Tip: Bring you’re own powdered coffee. There is kettle in the room. Very hard beds. No massages avail...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Christophe V wrote a review Aug 2022
Presilly, France21 contributions9 helpful votes
Very poor experience starting with the 2 bedrooms booked together for expressively explained for family of 5 - and in 2 diff floors!! For 3 nights without any solution offered - Hôtel was not clean as a 4 star should be ! Check the fitness room for proof ! And finally only set of 1 person towels (although 3 weee booked) in the room . Breakfast staff GREAT ! Food pretty standard and hot food poor in quality! Scrambled eggs were socky like microwave cooked .... No questioning from the staff on our stay , how it was etc ... when leaving . Very poor experience-
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Date of stay: August 2022Trip type: Traveled with family
Room Tip: Just avoid it
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Caltanissetta, Italy2871 contributions35377 helpful votes
Here we are in the wonderful city of Brescia, not so far from Milano. This hotel has a good location, the restaurant is good, rooms excellent, staff lovely. Walking five minutes from the building, you could reach the park "Campo Marte", perfect to do jogging.
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Date of stay: June 2021Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Christian Burkhard wrote a review Feb 2021
Cesenatico, Italy2 contributions2 helpful votes
3 lamps in the room and the TV did not work. Unfortunately, there was no technician in the house anymore who could help. So we ate in the dark in the room. By the way, the food is moderate at best. The whirlpool in the room was partly broken. No reaction from the staff there either. Room service is not possible during the day, only in the evening, which is why we had to buy drinks in the supermarket. The staff is not friendly. We complained at the check-out. We were told to write an email to the management, which we of course did immediately. Despite the fact that we asked 3 times, we never received a response. Disastrous customer service. Never again!
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Date of stay: February 2021
Rooms
Location
Service
Room Tip: Go to another hotel
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CHVella wrote a review Jan 2020
2 contributions2 helpful votes
Booked direct and personnel were very efficient and straightforward. Hotel very central. Used their parking area ( although our car was still broken into - just our coins and specs went missing - so not advisable to leave any luggage ). We had a comfortable family room; made up of two separate rooms secured by one common door. ( Requested door stoppers however did not have so had to hold the door with luggage. Linen and cleanliness was top notch our priority when travelling. The reception staff were very helpful with all our queries. English language was not a problem. The indoor pool was perfect, good temperature, good facilities operating until 2300hrs. A disappointment was to have no bathrobes provided. No slippers for all of us. No extra towels at the spa area. Reception was not able to provide us either.. It is advisable for housekeeping to have a trolley at reception to provide such missing things to guests. We also had no shower gel on first day which could not be provided either. We asked for soap the following morning and housekeeper said they had run out but expected delivery however we were still left without. Ideally Hotel have medium sized shower gel in shower also for easy replenishment. Breakfast - Staff need to greet and smile. Overall it was a Very Lousy Breakfast .. fake chocolate please invest in Italys Nutella, and some selection of nuts. Scrambled egg is horrendous. No boiled eggs, even though requested. Bacon could be a better quality and not soaked in oil.
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Date of stay: January 2020
Value
Rooms
Service
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JCVH wrote a review Nov 2019
Scotland, United Kingdom477 contributions289 helpful votes
Staying for 2 nights in early November, my visit to the Hotel Master in Brescia was a short by largely pleasant one. Located behind the castle (offering some nice views of it) the Master is around 10-15 minutes walk from the city's main centre and around a further 10 from the train station. Truth be told the location isn't really bad when you take into account there is a metro a short distance away and an Auchan supermarket very close by. The one downside is that to get to the centre you walk through a tunnel that runs through the hill the castle sits on, and said tunnel is quite long and rather bleak to look at. The actual hotel itself is very nice. Staff were friendly and welcoming, and despite reservations about my room being on the ground floor I soon discovered these to be unfounded. There is a relatively busy road runs outside but I genuinely didn't find it loud at all. Heat wasn't a problem as my heating was convenient to use and worked a treat (and there was a free pair of slippers in the wardrobe) I wouldn't say the room was massive but with 2 single beds joined together this dominated it. There was a desk, decent sized double wardrobe, minibar, safe and tv in the room, and a very spacious bathroom with a good, sizable shower and bidet. Room was clean and well maintained, and the tv, which came equipped with Sky Sports, helped relieve the only real problem with location - a lack of nearby bars. In the morning breakfast was pretty standard continental fare, with the slight bonus of scrambled egg and bacon. Suited my needs fine. There is also a bar, however this scarcely seemed to be staffed. Given that it lacked a tv I was content to grab a few beers from the Auchan and watch the football in my room anyway. Overall I was very taken with the hotel for my short stay in Brescia. Definitely recommend it and would gladly visit again
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Date of stay: November 2019
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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SMSLifeStyle wrote a review Oct 2019
Italy184 contributions144 helpful votes
+1
A very much my personal disappointed stay at Hotel Master of Brescia, which looks quite good from outside but when its revealed then I have lot to say. Welcome Experience: Apart from the Receptionist, hotel total value is equivalent to a Zero star rated. Room Experience: Basic amenities plus you cannot control the room temperature and when you open the room windows you end up with traffic noise plus mosquitos. Moreover pillow with a big hole. Stay Experience: Totally a disaster, thanks to 3.30 am fire alarm which later it was revealed thanks to a guest who decided to smoke in his room. But the worse was handling situation by a untrained night receptionist who in a panic condition was running in & out on a phone with the hotel General Manager with non of them knew how to switch off this penetrating fire alarm. After the arrival of police and fire brigade everything went back to normal. General Manager also finally arrived with no care, no apologies or attention for the Guests. Next day in the morning General manager was expected to be in the lobby at least meeting the guests with an apology, but my travel experience could sense a complete lack of Management in this hotel with complete lack of guest care. Breakfast experience: You are charged separately for this service, which is another negative aspect of this hotel. No value for money with the morning staff rude, no smiling faces or any morning wish. When asked for something they just don't bother to fulfill it. Lack of organisation, lack of training, lack of management, lack of cleanliness, lack of courtesy, lack of hospitality attitude, in all again equivalent to a minus zero star rated hotel. Certainly I have no intention to return or recommend this hotel to any fellow travelers with this zero management, though its in a good location with parking space. I wonder who rate these hotels as 4 stars without considering that in a hotel the star should be rated with human touch Service without it all and the facilities drain down to zero.
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Date of stay: October 2019Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Palladio wrote a review Oct 2019
Paris, France1 contribution2 helpful votes
As a frequent customer to this Hotel i regretfully have to drop a negative note to this Hotel that used to be next to perfect .. This time i reserved directly with them and they applied a fee that was at least 30% more expensive than booking, trivago etc .. The room was ok but the sink wasn’t working properly and the toilet kept flushing all night .. it was late so I didn’t bother telling them .. (the walls need a refreshing too as they were full of marks and also some insects splattered on the wall) .. I had a guest so I decided to have dinner there and that was a nightmare.. We order a dish (my guest was vegetarian and there was only 1 option in the menu ) and the tender took our order only to come back 10 min later telling us that it was no longer available .. he also told us that the kitchen was shut and the plates where prepared in the kitchen of another hotel nearby (Hotel Vittoria of the same group) so our meal tasted like it was heated in a microwave .. on top of that we ordered a bottle of champagne because we wanted to celebrate despite the disappointment and we ordered a dessert .. an apple pie ..but there wasn’t any apple to be found in it it was more like a Kinder quality dessert .. I had another night reserved and the morning after I decided to cancel explaining my disappointment and the staff at the reception didn’t take my complaint in consideration at all .. they just announced the price and handed the card machine, like if I was picky .. but I’m not ..I’m a frequent traveler and I try to always give good feedback to the establishments who deserve it but on this case it was beyond bad .. not acceptable.. and this is a 4 stars hotel .. it used to be really good now it’s gotten very bad .. I will never be back .. Francesco
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Date of stay: October 2019Trip type: Traveled as a couple
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RobinKABZ wrote a review Sep 2019
Aberdeen, United Kingdom1256 contributions64 helpful votes
The hotel is quite satisfactory and rooms clean and fairly pleasant. Our room had a view of the castle. As this was a leisure visit we found the location a little inconvenient as it is about a 15 minute walk to the historic center. I was surprised when the bar closed at about 9:30 on Sunday evening. There very few (if any) customers at the time. Nonetheless in a hotel of this standard I would expect the bar to be kept open later than this. As the hotel caters to day time business meetings as well as residents the car park tends to be very busy. Access by car to the autostrada is quick and convenient. The main issue for me was the walking distance to the centre. Breakfast was adequate but unexceptional. Cappuccino from the machine was not particularly good.
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Date of stay: September 2019
Rooms
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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138925 wrote a review Sep 2019
4 contributions1 helpful vote
O my goodness ! Firstly this is not directed at the staff who happen to be extremely polite. Garbage overpriced brown room hotel. Not my favourite between here and China. Who is running this ? It’s maybe not a European management. Where do you plug your kettle in ? Where is the milk ? Why does your room card take 3 attempts to get into your 110 quid room ? Why is the auto off lighting timer dangerously short plunging one into darkness sometimes ? You can also get your head bitten off if you are 10 minutes early for breakfast. Why is the parking usually fenced off losing 25% parking ? On and on but lastly why is the internet absolutely rubbish ? This is a disaster. I’m off back to the Novotel 2 Brescia which has internet, great food and no brown rooms, with door keys that actually work first time. Thanks to you lovely staff. Now suggest your management get a boot up the backside and sort it out. Cheers
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Date of stay: September 2019Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
$77 - $119 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western master, best western brescia, brescia best western
LOCATION
ItalyLombardyProvince of BresciaBrescia
NUMBER OF ROOMS
79
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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HOTEL MASTER $82 ($̶2̶2̶3̶) - Prices & Reviews - Brescia, Italy

Frequently Asked Questions about Hotel Master
What are some of the property amenities at Hotel Master?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Hotel Master?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Master?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hotel Master?
Yes, free parking, paid private parking on-site, and secured parking are available to guests.
Are there opportunities to exercise at Hotel Master?
Yes, guests have access to a fitness center, a heated pool, and a sauna during their stay.
Does Hotel Master have airport transportation?
Yes, Hotel Master offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel Master?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hotel Master?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hotel Master offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel Master?
The staff speaks multiple languages, including English, Spanish, German, and Italian.
Is Hotel Master accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.