Enamorada de la gente que atiende tienen una súper ACTITUD transmiten alegria en todo momento, la comida DELICIOSA, las habitaciones muy lindas, la playa mega relax y lo mejor cuidan a los animales me enamoré de PALOMA y FÍGARO....VOLVERÉ!!!!
We reserved this hotel for one night via booking.com. We felt the price was a bit high for what was offered, but it looked like a nice spot and we were looking forward to our cabin on the beach. After a long trip, we arrived at El Cuyo at 3:30pm in the afternoon. We thought it was strange that the hotel had already charged us the day before we were set to arrive, but didn't think too much of it. When we got there, a man named Francesco came out. He told us that there had been a problem with our credit card and they were not able to hold our room. We were confused as we had already paid and the charge had shown up on the card. When I checked my email to show him, I saw that it said the card had been declined, but that email was from 30 minutes earlier. It said we had two hours to remedy the situation or they would release the room. We were well within the time, so we said we would try to pay again (even though we were suspicious since the charge had already shown up). He said he didn't have any rooms available for the night. It didn't take us long to realize that he must have had someone request the room at a higher rate or for a longer time, and he did not honor our reservation. He was quite arrogant and not at all apologetic. We were left in the street, a family of three with a young daughter. In some ways we were glad we didn't stay there, as they had construction materials out front and it was obvious it would have been noisy, and it was quite overpriced for a small basic cabin on the beach. We later heard from a few people in El Cuyo that similar events had occurred before at Casa Mate. I would not recommend this hotel!…
El hotel es rústico. Cuenta con 4 cabañas y 4 habitaciones. Las tarifas muy acordes al tipo de hotel. Las cabañas muy amplias y con todos los servicios. Los desayunos están incluidos en tarifa y se piden a la carta. Recomiendo comer también. El servicio es lento pero vale la pena. Les recomiendo los pulpos a las brasas Félix muy servicial
Great location right on beach only 5 rooms well run by Raul longtime Mexican Hotelier knows how to take care of guests and anticipate needs food and beverage options excellent you will be pleased 😀 with choice
So I read mixed reviews about this place. But I booked it regardless, and I loved it. I stayed at the main cabin over looking the beach. Everything was clean and basic. For the price I really enjoyed it. There’s a lot of mosquitos outside but that’s typical in the region. They have outdoor tables and seats where you can have drinks. They also sell food which is really good. And the staff is very friendly and very happy to help out our needs. There was warm water and the toilets flushed well.
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