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Holiday Inn Sydney - Waterfront, an IHG Hotel

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Traveler (175)
Room & Suite (96)
Dining (7)

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About

#2 of 7 hotels in Sydney
Location
4.6
Cleanliness
4.3
Service
4.2
Value
3.9

Welcome to the Holiday Inn Sydney! Located in the heart of Cape Breton Island, voted number one

Island destination in the Continental US and Canada and ranked 3rd most desirable island destination in the world according to "Travel + Leisure Magazine". The Holiday Inn Sydney is the perfect starting point to tour Cape Breton's Island's historic villages, play a round of golf at the Highland Links Golf Course,one of the world's top rated courses. Revel in the traditional music of Cape Breton when the Island transforms into a festival of music during the Celtic Colours International Music Festival. The Holiday Inn Sydney is just a short drive to the Fortress of Louisbourg, the largest reconstruction project in North America of an 18th century French Fortress. Experience what it was like to descend into the dark abyss of a coal mine at the Miner's Museum and let a retired coal miner spin yarns of yester year.

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Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Conference facilities
Wifi
Hot tub
Pool / beach towels
Indoor pool
Heated pool
Restaurant
Breakfast available
Kids' meals
Banquet room
Meeting rooms
Baggage storage
Non-smoking hotel
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Room service
Safe
Iron
Refrigerator
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Ocean View
Mid-range
Languages Spoken
English
Hotel links
Special Offer:Book Direct & Save with IHG One Rewards
601Reviews8Q+A100Room tips
Traveler rating
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JamesSPCummins wrote a review Oct 2023
Halifax, Canada213 contributions123 helpful votes
Right smack dab in the middle of town, easy access to the Cruise port, great bars and restaurants, and the waterfront walkway. Great for an overnight stay or for a few days in town. Fantastic bar downstairs that makes great martinis. A true gem with marvelous views of the waterfront.
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Date of stay: September 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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SCR1954 wrote a review Mar 2023
Fredericton, Canada122 contributions41 helpful votes
Hotel's Favorite
Always enjoy staying here. Friendly staff, excellent breakfast menu. Close to all anything may need. Mayflower mall only a few km away. Get a room with harbour view, though no cruise ships in March. Has gym, pool, meeting rooms for all your needs. *May be time to start upgrades. Bathroom looks old. I noted in 2020 that the lamp plugs hardly hold your cord in place. Need new.
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Date of stay: March 2023Trip type: Traveled on business
Room Tip: Parking a little full at times. May need to truck snow of site
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Philippa Bryden, Sales at Holiday Inn Sydney - Waterfront, an IHG Hotel
Responded May 15, 2023
SCR1954, What a lovely review! Thank you!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Joe Dunford wrote a review Oct 2023
Jasper, Canada45 contributions21 helpful votes
I live in hotels, so read my other reviews, they aren't all nice. Outstanding rooms, service and LOCATION!!! Harbour view on 7th floor is gorgeous. The food in the attached restaurant is delicious and the nearby activities are excellent.
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Date of stay: October 2023
Value
Location
Service
Trip type: Traveled with family
Room Tip: As for the harbour view.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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magtavern wrote a review Aug 2023
Dracut, Massachusetts24 contributions7 helpful votes
I wish I could give a positive review, unfortunately, our stay was mediocre. The location is prime, and the views wonderful. I’m sure at some point this was an impressive property, but it has not aged gracefully. We typically stay at Holiday Inn Express. We have always had excellent stays there. We were expecting the same here. Let’s start at check in, we showed @ 3:15, room wasn’t ready, no big deal, a welcoming bar, just off the lobby. Was waited on by Shelby, who was engaging and welcoming and the most positive employee we came across. Ok. 4:15, room is ready. I’m told that & 107.00 has been added to my bill. I question why, and the response is “incidentals and parking”. Ok, what are considered incidentals, ? I ask. “It’s in case you break something” was the reply, and the $ 7.00 is for parking. Don’t worry, “if you don’t break something it will come off your bill “. * Note to management.. I didn’t break the handle on the credenza, I didn’t break the tub faucet constantly running, and I didn’t add all the power strips and extensions across the floor. Also, the fire exit door doesn’t open, I didn’t break that either. I inquired at the desk about the fire door not being accessible. The response was “ the mechanism was installed upside down, you have to pull the handle up”. Good to know. Overall, mediocre, in order to access the Boardwalk, you have to walk around the $ 7.00 parking area. No direct access to the waterfront. Oh, half the gym equipment broken and the laundry is “out of order”. We are checking out tomorrow and hoping to get our $100.00 back, as we didn’t break the gym equipment or laundry either. Time for some refurbishing.
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Date of stay: August 2023
Value
Location
Service
Trip type: Traveled with family
Room Tip: Don’t break anything
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Philippa Bryden, Owner at Holiday Inn Sydney - Waterfront, an IHG Hotel
Responded Aug 25, 2023
Magtavern, Thank you for taking the time to tell us about your stay. It is always our pleasure to receive guest feedback and we have certainly taken this feedback seriously to aid in our continuous improvement. Sincere apologies if the preauthorization payment process was not explained more fully on arrival, and it certainly does not excuse any less than gracious service. It is truly disappointing to hear that you did not thoroughly enjoy your stay. We hope for the opportunity to welcome you back in the future. Philippa Bryden Sales Manager Holiday Inn Sydney Waterfront
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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floburte wrote a review Aug 2023
New Brunswick, Canada40 contributions9 helpful votes
Great service, clean, spacious. Pool area clean. A great place for family get away. I very much appreciate the reservation staff being able to accommodate a last minute booking for us as we had to leave previous substandard accommodations.
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Date of stay: August 2023
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Philippa Bryden, Owner at Holiday Inn Sydney - Waterfront, an IHG Hotel
Responded Aug 8, 2023
Floburte, What a review! Thank you! We are delighted to hear you were so well taken care of and enjoyed your family get away. Come back and see us again soon! Philippa Bryden Sales Manager Holiday Inn Sydney Waterfront
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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ETM wrote a review Aug 2023
Dartmouth, Canada3 contributions3 helpful votes
The two stars would represent the pool and the view which were quite nice but things went quickly downhill from there. The halls had filthy carpeting and the room had a horrible smell and minimal cleaning. No bathroom fan and “sandpaper” tissue. The bed and pillows were uncomfortable. We lost power to the tv, microwave and fridge and the coffee maker did not work. The manager on duty on August 4 was quite helpful and friendly and gave us a room that was marginally better. Definitely will not stay there again. Certainly not even close to being 5 stars.
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Date of stay: August 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Philippa Bryden, Owner at Holiday Inn Sydney - Waterfront, an IHG Hotel
Responded Aug 8, 2023
Mira2022, Thank you for taking the time to tell us about your recent visit to Holiday Inn Sydney Waterfront. We are truly disappointed to hear your stay was not all it could have been. Rest assured we take all comments seriously and have been shared with all relevant department heads. We do hope you will visit us again in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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KarlMoosbrugger wrote a review Jul 2023
Salzburg62 contributions25 helpful votes
we had three rooms for the family. The rooms were decent and clean and we had a pleasant stay. Kids loved the pool with the slide. The restaurant on the ground floor has good food. On the day of arrival there was construction work on the main parking site so for one night we had to squeeze in with lots of others on a small parking north of the hotel, but from day 2 the normal parking was open again.
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Date of stay: July 2023
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Philippa Bryden, Owner at Holiday Inn Sydney - Waterfront, an IHG Hotel
Responded Aug 8, 2023
KarlMoosbruger, Thank you for such a lovely review! We truly appreciate it!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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847harrietg wrote a review Jul 2023
Elkins Park, United States36 contributions11 helpful votes
Fantastic room with waterfront views. Bed was comfortable, pillows okay, bathroom had been updated. Close to a boardwalk if you wanted to take a nice leisurely walk. However, being charged for parking in the lot attached to the hotel is an outrage. On the website it states that parking is available but no cost is mentioned, needless to say it came as quite a surprise.
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Date of stay: July 2023
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Philippa Bryden, Owner at Holiday Inn Sydney - Waterfront, an IHG Hotel
Responded Aug 8, 2023
847harrietg, Thank you for your review. We truly appreciate you taking the time to tell us about your stay. We value feedback such as yours as it allows us to better improve the guest experience. Thank you, Philippa Bryden Sales Manager Holiday Inn Sydney Waterfront
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Kimberley R wrote a review Jul 2023
1 contribution1 helpful vote
I had a room booked for me on a corporate card, but they still required a personal credit card or cash of $100 for incidentals. I should have charged them for the health risk. The underneath of the toilet tank was full of black mold, the contamination of which did not occur overnight. It was a significant amount. If that tank was full of mold you can be sure other rooms will be too. Far too expensive for the quality. PS the parking lot needs some TLC too.
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Date of stay: July 2023
Value
Cleanliness
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Philippa Bryden, Sales at Holiday Inn Sydney - Waterfront, an IHG Hotel
Responded Jul 19, 2023
273kimberleyr, Thank you for taking the time to tell us about your recent visit to Holiday Inn Sydney Waterfront. Thank you for sharing the few challenges that you unfortunately had to experience during your stay, and for which I would like to apologize. We do respect your opinion and are distressed that the cleanliness of your room was not to your satisfaction. We set very high standards for our housekeeping department and are consistently performing quality checks in our rooms and through guest feedback. We would like to assure you that cleanliness is a priority at our hotel. We value your patronage and comments and hope you will give us the opportunity to service your accommodation needs in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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63impala wrote a review Jun 2023
Stoneham, Massachusetts1254 contributions589 helpful votes
Excellent location on the waterfront. The rooms were clean, the staff courteous. There is parking to the left of the hotel onsite so that is a plus. I would stay here again if in the area. There is an onsite restuarant.
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Date of stay: June 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Philippa Bryden, Sales at Holiday Inn Sydney - Waterfront, an IHG Hotel
Responded Jul 19, 2023
63impala, Thank you for such a wonderful review! We truly appreciate you taking the time to tell us about your stay.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$123 - $192 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
delta hotel sydney, delta sydney, sydney delta hotel
LOCATION
CanadaNova ScotiaCape Breton IslandSydney
NUMBER OF ROOMS
152
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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HOLIDAY INN SYDNEY - WATERFRONT, AN IHG HOTEL $109 ($̶1̶2̶4̶) - Prices & Reviews - Cape Breton Island, Nova Scotia

Frequently Asked Questions about Holiday Inn Sydney - Waterfront, an IHG Hotel
Which popular attractions are close to Holiday Inn Sydney - Waterfront, an IHG Hotel?
Nearby attractions include The Big Fiddle (0.3 miles), Sydney Downtown Development Association (0.1 miles), and Cape Breton Centre for Craft and Design (0.1 miles).
What are some of the property amenities at Holiday Inn Sydney - Waterfront, an IHG Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Holiday Inn Sydney - Waterfront, an IHG Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn Sydney - Waterfront, an IHG Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Holiday Inn Sydney - Waterfront, an IHG Hotel?
Yes, parking is available to guests.
What are some restaurants close to Holiday Inn Sydney - Waterfront, an IHG Hotel?
Conveniently located restaurants include Doktor Luke's, Governors Pub & Eatery, and The Old Triangle Irish Alehouse.
Are there opportunities to exercise at Holiday Inn Sydney - Waterfront, an IHG Hotel?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Are any cleaning services offered at Holiday Inn Sydney - Waterfront, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Holiday Inn Sydney - Waterfront, an IHG Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Holiday Inn Sydney - Waterfront, an IHG Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Holiday Inn Sydney - Waterfront, an IHG Hotel?
Many travelers enjoy visiting Jost House Museum (0.3 miles).