Accent Inn Kelowna

1140 Harvey Ave, Kelowna, British Columbia V1Y 6E7 Canada
Traveler (71)
Room & Suite (28)
Dining (9)
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$79
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

4.0
#8 of 35 hotels in Kelowna
Location
4.4
Cleanliness
4.4
Service
4.4
Value
4.3
Travelers' Choice
Our Accent Inn Kelowna hotel is the best place to stay during your adventures in British Columbia's sunny Okanagan Valley. The hotel is conveniently located near downtown Kelowna, with its many restaurants, shops, art galleries, and recreational facilities rimming Okanagan Lake. Explore BC and enjoy the scenic route. Get ready to drink in some of the best wine during an Okanagan wine tour or take advantage of some great golf packages.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bicycle rental
Bicycles available
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Parking
Wifi
Pool / beach towels
Outdoor pool
Heated pool
Fence around pool
Newspaper
Non-smoking hotel
Outdoor furniture
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
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Room features
Air conditioning
Housekeeping
Kitchenette
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Quiet
Green
Languages Spoken
English
581Reviews9Q+A100Room tips
Traveler rating
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Detailed Reviews
PookyCake wrote a review Oct 2021
Victoria, Canada13,887 contributions1,907 helpful vote
+1
5.0 of 5 bubbles
Anyone who’s followed me on here knows I’m a fan of Accent Inn and have been ever since I “discovered” them via their Richmond location in 2006. What I appreciate about this BC-based hotel chain is their consistency right across the board: The hotels are identical in look, feel and charm regardless of location; their staff always walk the extra mile to ensure a positive experience; the rooms are always clean and cozy (we especially enjoy the comfortable beds); parking is never an issue because the parking lots are more than ample; each hotel has a reputable restaurant attached; and the price, for what you receive, is always more than fair. In short, Accent Inn has demonstrated – to us – that they know the importance of customer service . . . and that is what keeps us coming back.

Indeed, our stay at the Kelowna location was no different. Check in was a breeze, our room was clean and well-appointed with all the modern amenities we’ve come to expect, and we enjoyed receiving our rubber ducky friend, albeit in a brown bag with coffee and other sundries on account of the COVID pandemic. After a long day, it was so nice to relax in a comfortable room.

On a more personal note, I was also pleased to stay here because doing so allowed me to accomplish a silly goal: Having now stayed at Accent Inn Kelowna, I can now say I’ve patronized all of Accent Inn's properties. And the good news? The level of service and value received is consistent straight across the board. Keep up the good work! We’ll definitely be back.
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Date of stay: June 2021
5.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Crystal Luszcz, General Manager at Accent Inn Kelowna
Responded Nov 3, 2021
Hi PookyCake Thank you so much for such a great review. We are so thrilled to learn that you have been a guest with our company for so many years!! Now that you have stayed with all of our Accent inns hotel, you could check out our cousin hotel, Hotel Zed! WE have locations in Kelowna, Victoria and our newest location in Tofino! Also Hotel Zed Tofino, was featured in Fodor's 100 finest hotels in the world( only 5 in Canada listed)
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LynW1212 wrote a review Jul 2020
1 contribution1 helpful vote
4.0 of 5 bubbles
This plandemic has changed several things when it comes to staying in a hotel. They usually serve a breakfast, buffet style, which is no longer available. Housekeeping no longer cleans in your room during your stay, or changes towels,etc, unless you make a request and go pick it up. When I checked in there was only one person on duty at the desk and there were several of us waiting to check in. I timed my arrival and it was one hour before I got to my room. I had travelled all day and they had no washroom available for public use so I had to go to the restaurant next door. They offered a bag breakfast with fruit, instant cereal, yogurt, granola bar and juice box. I asked for fruit only and when I got my bag the next morning I had everything in it, except fruit. I told them I only wanted fruit and they laughed and said they were out of fruit. I didn't get anything the rest of my stay. I would have liked to be informed they were out and again when they got more in.
I always stay here when in Kelowna but felt the overall experience this time was lacking, which to me was disappointing.
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Review collected in partnership with this hotel
Date of stay: June 2020
3.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Natalie Corbett, General Manager at Accent Inn Kelowna
Responded Jul 3, 2020
I'm very sorry to hear that your experience was disappointing LynW1212. While we are working through the implementation of the Provincial Health guidelines for hotels, we aim to do so while still providing the great service you expect from us. We have increased our evening staffing to address check-in wait times as the process itself is close to 3 times as long as pre-Covid. I will address with the team the issue with your breakfast bag as we have a system in place for recording specific requests and should be able to deliver on those. We appreciate your patience as we work out the kinks in the new processes and hope to see you back in the future.
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vera12021 wrote a review Apr 2021
Lone Butte1 contribution
5.0 of 5 bubbles
Extremely friendly & efficient service. I stayed in a room with my dog. Room was spotless and no smell at all. AI uses fogger machines to clean their rooms so everything gets disinfected: all fabric materials too. It was very important to me as my husband underwent lung surgery in KGH and I felt safe in a clean environment that I actually slept well.
Highly recommend Accent Inn Kelowna.
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Review collected in partnership with this hotel
Date of stay: April 2021
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Natalie Corbett, General Manager at Accent Inn Kelowna
Responded Apr 6, 2021
Thank you so much for your glowing recommendation. I am so happy to hear that we were able to help make you feel safe during these uncertain times. I hope we have the opportunity to welcome you back in the near future. Thanks again, Kaileigh
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BeachGirl wrote a review Jul 2020
Vancouver, Canada4 contributions4 helpful votes
1.0 of 5 bubbles
Very unprofessional and incompetent Staff and Manager. We chose the hotel because of the location and the complimentary breakfast since we were in Kelowna only for the weekend and we wanted to save as much time as possible. At our arrival, we were told that because of COVID breakfast was not served at the dining room anymore, but delivered to our room instead, which I thought was fair. The next day, we received a small brown bag with kids snacks in it (apple, yogurt and granola bar). When I complained to the front desk about the fact that we were expecting a real breakfast and not kids snacks, the staff kept giving us the same excuse about the COVID restrictions. I explained that it is not a valid reason and that the hotel could order real food from a restaurant and deliver it to our room and that there are other better options than what we got. We asked for a discount because of the lack of service and false advertisement on their website. The front desk person said that breakfast is free and was implying that this was a favor they were doing to customers. On her way to speak to the manager, she was mocking us and didn't seem to care about our complaint. The manager didn't even bother to come see us. The front desk person said they can't give us a discount and wished us a "Nice day" with a big fake smile!
While I understand that this is a strange time for everyone because of the coronavirus, I don't think it is fair to offer a lower quality service but still charge the same fees. If you are not able to provide your customers something as simple as breakfast, then you shouldn't advertise it on your website, even if it's "free".
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Date of stay: July 2020
1.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Natalie Corbett, General Manager at Accent Inn Kelowna
Responded Jul 29, 2020
NawalSurf, Thank you for sharing your feedback with us and I am glad that we spoke on Sunday before you checked out so that I could personally address your concerns about the breakfast. Unfortunately we have had to close our breakfast rooms and therefore reduce what we are able to provide for breakfast. For those guests who would like a full sit down breakfast as opposed to the fruit, juice, oatmeal, yogurt and granola bar we are offering we do have Rickys Restaurant on site who offer a great breakfast. Of course, our guests also get a discount there. I very much hope that you otherwise enjoyed your stay and I encourage you to reach out to me directly should you have any other concerns that we did not previously discuss. Thanks, Kaileigh
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Amber J wrote a review Aug 2020
16 contributions8 helpful votes
1.0 of 5 bubbles
I've never experienced such a level of incompetence and common sense from the front desk staff, housekeeping staff and the manager.

My first issue I had was my door. The deadbolt did not lock and I am a woman travelling alone. I propped a chair up behind the door to feel more safe in my room. I did not want to fuss with moving late in the evening when I discovered it didnt work. Hence how the housekeeping staff walked in and yelled while I was sleeping.

I stayed passed the checkin time of 11:00 am due to sleeping in (I have a condition that requires a sleeping pill currently). I was called twice, housekeeping opened my door and I was verbally harrassed at my room by the front desk staff. All occurred from 11am-11:25am.

The front desk staff came to my room and demanded I speak to her. She continued to badger me for a time that I was leaving all while I was gathering my belongings. It was clear I was trying my best to go but she wouldnt let up. It was highly disturbing that someone can do this to a guest when they are attempting to leave.

Then as I attempted to speak to the manager she clearly had already sided with her staff that they took the correct measures to ensure I vacated promptly instead of letting me wakeup and gather my belongings to leave. Never in my 45 years have I been treated so poorly at a hotel/motel. Most establishments are open to a person taking the time they need within reasonable time frames. 25 minutes over the checkout time seemed reasonable.

I returned to my room at 11:40 to retrieve my phone cord, which had already disappeared. I checked all my bags and it was gone. The staff cleared the room of garbage and my cord. However, no cleaning was occurring. I'm certain the manager will have some excuses around Covid and the time it takes to clean a room, however, no one should be treated in this manner.

The front desk clerk never apologized and smirked as I was trying to explain my condition etc. She clearly had no desire to care or have any concern.

Spend your money elsewhere and get treated with some respect and dignity!!!

PS- My last stay there, which I had no control over booking, there was a drunk woman at the pool blowing her nose of mucus all over the pool deck. She was diving and almost hurt herself several times. I told the front desk staff and they did nothing about it. So if youd like to risk getting Covid as well this is where you should book!!!! Spend your money elsewhere.
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Date of stay: August 2020Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Natalie Corbett, General Manager at Accent Inn Kelowna
Responded Aug 13, 2020
Hi 773amberj, Thank you for sharing this feedback with us both in person at the time of check out and again in writing. We are more than happy to accommodate requests for late check outs, however we do ask that guests communicate these requests to the front desk so that we can coordinate with our team. In cases in which we do not hear back prior to the standard checkout time, our procedure is to contact the room, then follow up by knocking on the door. I am sorry that you found this intrusive. Quite often we have committed the room to another guest for the evening and want to ensure it is ready for occupancy at our promised check-in time, however we strive to be as flexible and accommodating as we can be. We appreciate you letting us know about the concerns with your deadbolt. This appeared to be working properly, however perhaps we need to provide more guidance for guests in the future. Thanks also for letting us know you had located your phone cord in your bag. As it relates the woman in the pool, the health and safety of our guests and our team is our top priority at all times, which has been heightened during Covid-19. We are conducting increased amounts of sanitization throughout the property, especially the pool area, ensuring proper social distancing is taking place and all protocols are followed.
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Klassen A wrote a review Dec 2021
1 contribution
5.0 of 5 bubbles
I really lucked out finding this great chain. I only started staying here last month but every part of our interactions here was comforting.

We were stranded a late Sunday night and given a uneasy situation of a unexpected, continually extended hotel stay.

This hotel was above and beyond in more than one way.

The hotel experience was clean, housekeeping, janitors, helpful staff seem to be everywhere...... but then you find out that some very helpful friendly folks helping me with somr challenges due to disability turned out to be the hotel management too!

I also watched over the the long stay so many acts of kindness to the bc flood victims and others.

In the above and beyond. I was there sometimes alone with my stroke self, security was routine and just always walking around and friendly to help me, front desk and housekeeping were always diligent to offer to be there for help if I needed while my husband was away.

This stay was one of the gems where we were taken care of how you should be and therefore didn't need to ask for much.

This hotel also gives extra to the world by giving a discount if you are staying there for the General hospital this was very appreciated given we didn't plan a stroke and a extra long stay in a hotel for some pretty great help by the hospitals rehabilitation pool program 🥰

The cherry in top of everything is I got to check in in a wheelchair chair and check out walking with my trusty walker and a handful of the cutest rubber duckys 💕
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Date of stay: December 2021Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Dre Douglas, General Manager at Accent Inn Kelowna
Responded Dec 18, 2021
It was absolutely a pleasure to have you stay at our hotel. I'm overjoyed to hear how everyone on my team made your stay enjoyable, comfortable, and ecstatic to learn that you arrived in a wheelchair and was able to check out walking. I hope you choose us for your next visit to Kelowna, hopefully under much better circumstances.
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patlund22 wrote a review Jul 2020
Maple Ridge, Canada1 contribution1 helpful vote
5.0 of 5 bubbles
We felt safe when checking in as well as during our stay. Coffee packets, stir sticks, creamers, and sugars were given to us in a sealed bag when we checked in, and we knew that no staff would be coming into our room to clean during our stay. Even our rubber duck was in a sealed bag! We enjoyed our stay, once again.
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Review collected in partnership with this hotel
Date of stay: July 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Natalie Corbett, General Manager at Accent Inn Kelowna
Responded Jul 12, 2020
patlund22, Thank you so much for this great feedback! We are certainly doing everything possible to ensure that we are keeping both our guests and our staff safe. I am so happy that you felt as though we were meeting the mark in this regard and I look forward to seeing you again the next time you travel to Kelowna. Thanks again, Kaileigh
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Elara wrote a review Aug 2020
Canmore, Canada15 contributions4 helpful votes
5.0 of 5 bubbles
Very nice little place, they give you breakfast and staff are very nice.
In breakfast bag is granola bar, yogurt, orange or apple and oatmeal.
Rooms with kitchenette have a sink, stove, microwave and coffee maker.
The fridge has a small freezer on top with enough room for a couple ice packs.
They also have bike storage and free bikes to rent.
And the give you duck when you enter!
Also have a cute little pool for the kids which we did not use because there are so many nice lakes around the area.
Conviently located near a 7-11 and nice shopping mall.
Would recommend for a max of 4 night stay since the rooms are not super spacious.
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Date of stay: August 2020Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Natalie Corbett, General Manager at Accent Inn Kelowna
Responded Aug 2, 2020
Elara22, Thank you so much for taking the time to write this lovely review of your stay. I am so happy to hear how much you enjoyed yourself at our hotel and in our beautiful city. I hope that we will have the pleasure of welcoming you back the next time you are in Kelowna. Thanks again, Kaileigh
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Devoteddrifter wrote a review Feb 2020
Toronto, Canada36 contributions8 helpful votes
5.0 of 5 bubbles
Very comfortable and basic. A very friendly and "small town" feel to the customer service. Friendly staff and fun advertising. I appreciate the call to minimize plastic in the rooms with the soaps, however feel the rubber ducks are excessive and wasteful, though cute.
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Review collected in partnership with this hotel
Date of stay: February 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Natalie Corbett, General Manager at Accent Inn Kelowna
Responded Feb 25, 2020
Thank you so much for taking the time to share this great feedback with us and with other travelers. I am so glad to hear that you enjoyed your stay and our team took great care of you. I hope we will see you again soon. -Kaileigh
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kaydon1946 wrote a review Aug 2020
Crawford Bay, Canada1 contribution
5.0 of 5 bubbles
I would recommend the Accent Inn Kelowna if you want a VERY friendly place to stay, even you dog would like it. The rubber duckies are cute as well.I was impressed by how clean everything was, even the parking area was checked daily for trash.
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Review collected in partnership with this hotel
Date of stay: August 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Natalie Corbett, General Manager at Accent Inn Kelowna
Responded Aug 31, 2020
Thank you so much for sharing these comments kaydon1946! I will be sure to share your feedback with our team as they work hard every day to deliver exactly the experience you've described. We look forward to welcoming you back in the future.
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Bev from Calgary wrote a tip Aug 2023
6 contributions1 helpful vote
5.0 of 5 bubbles
"You won't be sorry staying here. Beds are so comfortable and the pillows are great also. Nice swimming pool."
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Stacey F wrote a tip May 2023
Chilliwack, Canada48 contributions10 helpful votes
2.0 of 5 bubbles
"Ask for a room away from the pool. "
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Ali M wrote a tip Oct 2022
Calgary, Canada23 contributions4 helpful votes
4.0 of 5 bubbles
"Very good budget hotel :-)"
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Gordon S wrote a tip Aug 2021
1 contribution
4.0 of 5 bubbles
"You might hear traffic in the front of the building but you have a good view of the parking lot. If possessions are in the vehicle."
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davidtrail wrote a tip Aug 2021
trail52 contributions30 helpful votes
5.0 of 5 bubbles
"Rooms at the back of the building are quieter."
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Not the right property for you?
There are more places to choose from in the Kelowna area.
PRICE RANGE
$94 - $120 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
accent inn kelowna hotel kelowna, accent hotel kelowna
LOCATION
CanadaBritish ColumbiaOkanagan ValleyKelownaCentral City
NUMBER OF ROOMS
100
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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ACCENT INN KELOWNA $90 ($̶1̶1̶2̶) - Prices & Hotel Reviews - Okanagan Valley

Frequently Asked Questions about Accent Inn Kelowna
Which popular attractions are close to Accent Inn Kelowna?
Nearby attractions include Capri Bowling Lanes (0.2 miles), Winners (0.2 miles), and Luar Body Piercing (0.3 miles).
What are some of the property amenities at Accent Inn Kelowna?
Some of the more popular amenities offered include free wifi, a pool, and a fitness center.
Which room amenities are available at Accent Inn Kelowna?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
Is parking available at Accent Inn Kelowna?
Yes, free parking is available to guests.
What are some restaurants close to Accent Inn Kelowna?
Conveniently located restaurants include Old Spaghetti Factory, Mediterranean Market, and Vintners Poolside Grill.
Are there opportunities to exercise at Accent Inn Kelowna?
Yes, guests have access to a pool and a fitness center during their stay.
Is Accent Inn Kelowna located near the city center?
Yes, it is 0.8 miles away from the center of Kelowna.
Are any cleaning services offered at Accent Inn Kelowna?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Accent Inn Kelowna?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Are there any historical sites close to Accent Inn Kelowna?
Many travelers enjoy visiting Father Pandosy Mission (2.4 miles) and Kelowna Cenotaph (1.0 miles).
Is Accent Inn Kelowna accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.