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we have stayed at Nadet for 8 years, family owned very helpful staff, always clean and well kept. dive shop next door, collectivos at the corner to take you anywhere, bike path to the beach area...... highly recommended.........pat and annie
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Date of stay: October 2018
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I at first liked Juan, German and Mario who work there. I am older and was traveliing around Tulum area last fall and winter. At first they gave me a good rate. The longer i stayed the more they charged me until they were charging me the equivalent of a small studio with kitchen even though i had small room. I had hurt my rib and couldn't travel well so was staying on. I tipped very well and i did not feel they were nice after the fact. Some other tourists were also traveling and staying across from me and one day spoke harshly to me in regards to my legnthy stay. They were heavy drinkers and i guess had been partying on the roof with those guys that worked there. i was offended by the attitudes behind my back that came out. i'm a nice person. it was unnecessary and rude. i wouldn't recommend that place. Surrounded by dogs too. barking all night. The staff does not try to curb bottle rockets during festival times and i suggest staying in an Air b and b outside central tulum because also, the noise of the bands and music playing in clubs are competeing with each other so the noise level is off the charts. In winter is terrible mariachi music all night at Mariachi Loco rest. The worst rest. If you like grease and rude waiters...it's your place.…
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Date of stay: November 2015
Value
Location
Service
Trip type: Traveled solo
Room Tip:stay somewhere outside of central tulum Air Band B
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel Nadet is the perfect stay. Perfect location with plenty of bars, restaurants, and shops literally 100-500 feet away. The rooms are spacious, and very clean! Some even have kitchenettes. For $50 a night this is luxury. You cannot go wrong by staying at Hotel Nadet.
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Date of stay: July 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from NadetTulum, Director de Recepción at Hotel Nadet Suite Tulum
Responded Nov 21, 2019
Dear Caroline! In advance thank you very much for writing us such a detailed comment. Delighted to read that you enjoy your stay with us Best, Suites Nadet
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My father and I stayed at Hotel Nadet for two days and three nights! The hotel is small, quiet, & comfortable. I highly recommend it to anyone that really just needs a place to stay. The hotels location is perfect! Right in the center of the Main Street of Tulum. There is plenty to eat all around it. Breakfast, lunch & dinner. At night the street comes to life with people drinking and having fun. Totally an experience. Nadet was the best place for us to stay. The room was spacious and very clean. We had room #25 which actually had a small Kitchenette & a balcony!! Love the place. Great price & a very friendly staff!!!
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Date of stay: January 2016Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from NadetTulum, Director de Recepción at Hotel Nadet Suite Tulum
Responded Nov 21, 2019
Dear Caroline, Greetings from Tulum It is always a pleasure read the comments of all our guests and those who make them happy is what we value most so we can continue along the path Suites Nadet
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We're couple that just walk in. we paid a four-day advance in cash and in dollars . On the second day we noticed that we were wrong and in fact we need only three days than- we have a flight . The hotel owner (which we never saw/talk) not agreed to return us the night that already paid , we even offer to take a cancellation fee and return us the rest of the money , we did not get a positive response . We lost the night . Hotel is more than a place to sleep , is also dealing with human people . Because of a small mistake now we have lost money , and there was no one to talk to . Importantly, the hotel was not full and there were vacancies . Who serves only dollars should remain empty!! Also we had really bad small from the restroom which didn't fix.
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Date of stay: January 2016
Location
Cleanliness
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Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from NadetTulum, Director de Recepción at Hotel Nadet Suite Tulum
Responded Nov 21, 2019
Dear Sharon, We really sorry to read that. Let us explain you, we work with differents cancellations policy and If the cancellation is close to your arrival date (5 days) usually is a non refundable reservation. We would like to invite you to contact us for your next stay and let us know about the situation you had on 2016. We would like to make in this ocassion a better work Suites Nadet
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I was planning to visit Tulum this saturday. I called on thursday to make a reservation, the receptionist told me that there was aviable rooms and he asked for my phone number and my e-mail adress to send me the information so i could make my reservation. Today is friday at 20:00 and they just called me to tell me that they don't have any rooms aviable, and they are sorry.. What i supose to do now? I'm traveling tomorrow and i don't have any place to stay anymore. Thanks a lot hotel nadet employees.
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Date of stay: November 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from NadetTulum, Director de Recepción at Hotel Nadet Suite Tulum
Responded Nov 21, 2019
Dear Shogo, We really sorry to read this. We have no words to apologize for this situation. We look forward to the opportunity to change the current impression Best, Suites Nadet
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The room was exceptionally clean! It was also very spacious. Not much to do at the hotel but who comes to Tulum to stay at the hotel all day and night anyway? It served its purpose, comfortable bed to sleep in , great bathroom with shampoo and even a small kitchen/living area, and the LOCATION was PERFECT. Close to all the restaurants, bars, shops etc. I would stay here again. The only negative comment is that they don't have where to park your car and that there is not always someone attending in the reception area and check in isn't until 3 p.m.
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Date of stay: April 2015
Location
Service
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Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from NadetTulum, Propietario at Hotel Nadet Suite Tulum
Responded Sep 7, 2019
Dear Indy, Thank you for your kind comment and for your visit to Nadet suites. Fortunately now our front desk is from 7 am to 11 pm. I am happy that you enjoyed your stay and we hope to have you again as a guest in our hotel. Warmly, Suites Nadet
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Was a nice And clean room, i enjoyed the night the there!!I will surely make another trip and stay at this hotel! I like the nice hot and cold shower, Also the Wi-Fi was great, i like the hotel cause it's close to many stores and places to eat,the taxi is also close to go catch!! Great place to stay i recommend this hotel
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Date of stay: June 2014Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from NadetTulum, Director de Recepción at Hotel Nadet Suite Tulum
Responded Nov 21, 2019
Dear Danna, Thank you so much for sharing your very positive review on Trip Advisor We are glad to know that your stay was as expected Best, Suites Nadet
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed one night in a nearby hotel that cost us 600 peso. We walked around to find a cheaper place and looked at many rooms in Tulum City. Nadet could offer us the cleanest and most valuable room. We got the one next to the reception for 500 peso after a little haggling ;) We got a huge and comfortable bed, wifi was good and shower was clean with free schampoo and ok water pressure. This hotel is new and unliked the other five hotels we checked, this was not smelling or hummid. The big bed made the floor space a bit small for luggage, but it was still worth the money. Would come back here!
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Date of stay: January 2014
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Rooms
Location
Cleanliness
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Sleep Quality
Trip type: Traveled as a couple
Room Tip:The one beside reception was great!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from NadetTulum, Director de Recepción at Hotel Nadet Suite Tulum
Responded Nov 21, 2019
Dear Guest, Thank you for sharing your comment with us and for such a detailed description Warm regards Suites Nadet
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed in one of the large suites which was arguably a little big for 2 people but we like plenty of room and I thought it was reasonable value for Tulum (the Riviera Maya is pricey compared to the rest of Mexico). We arrived without booking when the rest of Tulum was booked solid. The owner is very friendly and helpful and we got a good night's sleep. There is no beach in Tulum town but it is handy for booking activities like cenote diving and Sian Kaan kayaking and close to the bus station. If you are going to stay in town this is a very decent option.
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Date of stay: February 2014Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from NadetTulum, Director de Recepción at Hotel Nadet Suite Tulum
Responded Nov 21, 2019
Thank you so much for sharing your travel experience with us. Best, Suites Nadet
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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