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Buena Vista, La Paz 23000 Meksyk
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Buena Vista, La Paz 23000 Meksyk
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I stayed at Villa Miguel in December 2004. I found the management and the company we booked with to be the best experience we have encountered. I was shocked to see a bad review on this property and Earth, Sea & Sky Vacations - because the villa and the company exceeded our expectations.
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We rented Villa Miguel in Early December of 2004. The villa itself is very nice, but the location is horrible. The booking company we used was Earth,Sea & Sky Vacations. DO NOT book with this company!! They will not do the things they promise!! They will not meet you at the airport or at the villa upon arrival!! We had in writing, early check in and late check out. Neither of these were honored. When we got to the villa the first day there were 2 guys working on a fire pit by the pool. They worked til 5 pm that day on the pit and were nice, but did make alot of noise. We had no hot water our first two days, then on the morning of our third day I discovered why. The workers had shut off the propane to work on the fire pit and had not bothered to restart the hot water heaters. Nice huh! I found the two heaters and started them myself. Then finally, about 10:30am of the third day, the property manager showed up at the villa. Thats right, the third day!! We told her we had made numerous calls about the villa to her office and that this was the first we had heard from anyone. She seemed suprised but offered little help herself. We were finally shown the ins and outs of the villa on the third day!! Too little too late for my temperment. On the last day there were workers on the property by 9am. So much for a late checkout. We had 11 golf balls wind up in the pool while we were there. Rude, idiot golfers, would walk right up to the fence by the pool and ask if we had seen their golf ball. Morons could not even tell they were on private propery!! Well upon returning home we voiced our concerns to ES&S and they told us that what happened was not common practice. After spending $7500.00 for five nights on that villa we were finally refunded an insulting $200.00. What a slap in the face!! That is less than 3% on our money!! I wonder if the villa owner or anyone at ES&S would accept that after not having hot water for about half of their stay. We would not even have had hot water had I not started the heaters myself. What was odd also was the fact that ES&S would not promise in writing that everything at the villa would be working upon our arrival. Now we know why. DO NOT RENT A VILLA FROM EARTH, SEA & SKY without getting everything in writing. They will take advantage of you if you let them. Contact us with any questions. We will be honest and fair with you and give you a prompt response, unlike ES&S or their management. Scott and Tammy
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