The hotel surpassed my expectation, especially given the location. The place has been well build with creativity and art. Rooms are more or less adequate - I wasn't able to control by AC due to faulty batteries in the remote. Food was above average. The highlight is the courtyard, very clean and beautiful, with many colorful exotic birds, and other animals like donkeys and ostriches.
Pleasant scenery with a blend of domestic pets and a relaxing atmosphere. Simply a good get away from the hustle and bustle from a mundane routine ! Good customer service, I Loved my stay there for 2 weeks.
With such an impressive name, at least the slightest of expectations are raised, right? While I am quite used to basic places, this was way below par... There was no wifi during our entire stay, electricity was off most of the time, AC's are switched off and no longer working, running water was off several times and when there is water for a normal shower, it is a cold one since they disconnected the water heaters because they were apparently giving electric shocks. Kitchen lady is very kind but service is incredibly slow. On a bright note, I did sleep well because the place and surroundings are quiet. Breakfast is simple, toast with eggs and despite requesting it repeatedly, there was no coffee, only tea and milo. Staff does not respond to any problems mentioned or questions raised, they will just tell you that they are solving it and will get back to you, which they then do not do. The hotel won prizes several years ago so I guess it was good in the past, but it has fallen into detriment and is now a very poor hotel with a crazy pretentious name. If I had a choice I would not go back to this place again.…
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