Urban Jump Trampoline Park

Urban Jump Trampoline Park opinie, Heathfield

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Urban Jump Trampoline Park

Urban Jump Trampoline Park
4
Kluby fitness • Centra gier i rozrywki
Closed until further notice
About
Suggested duration
1–2 godziny
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4.0
359 reviews
Excellent
218
Very good
70
Average
33
Poor
15
Terrible
23

eekajane
1 contribution
Trampoline fun
paź 2020
Urban jump was great fun , I wanted to practice backflips and 360”s and i was able to do that for the whole hour
Written 17 grudnia 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Great stuff! 🤸🏽‍♀️🤸🏽‍♂️🤸🏼🤸🏽‍♀️ Look forward to seeing you skills so remember to tag @Urbanjump if you post on social media See you again soon
Written 18 grudnia 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Amelia Harper
Sedlescombe, UK6 contributions
Great fun
gru 2020 • Dla rodziny
This was my second visit here. Great fun for all the family with a wide selection of refreshments available.
Written 11 grudnia 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Thanks son much for your review. We’re over the moon you loved it here. Have a fab Xmas
Written 18 grudnia 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

kmcollins2002
1 contribution
Urban jump
wrz 2020 • Dla rodziny
Very well run, great activity for children, They are doing time slots which is better for the younger children
Written 16 listopada 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Thank you thank you. We're changing the timetable to allow us to clean between sessions and that's resulted in some of our session times moving, so its great that this has made things better for you guys. Look forward to seeing you all back with us again soon
Written 30 listopada 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

48SaraBTW
1 contribution
Great for a rainy afternoon
paź 2020 • Dla rodziny
My boys had a great time at Urban Jump, switching between jumping and the rainforest assault course. It wasn't too busy, so distancing was easy and there was enough seating for everyone. Clean and safe too.
Written 13 listopada 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Thanks very much for sharing your great comments. Customer feedback is so important to our business right now due to this awful pandemic so we're incredibly grateful. See you again really soon
Written 30 listopada 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

rstringer123
Devon, UK1 contribution
Really good
paź 2020 • Dla rodziny
Fun for the kids, it’s very cold in there so must take a hoody to wear inside! Hour is long enough for the bounce, food reasonable priced
Written 13 listopada 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Thank you so much and on the 'cold in side comment' sadly, due to this wretched virus, we must keep all the doors open to promote clean air flow. It's so frustrating for us and everyone and we're really sorry if your trip was spoiled in any way. The vaccines are coming though so here's hoping for an end to all this in the near future. Can't wait to see you again.
Written 30 listopada 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

MaryPolegate
Polegate2 contributions
very enjoyable visit
paź 2020
Our granddaughter really enjoyed her visit. She has been coming to Urban Jump for a few years now and always enoys herself.
Written 5 listopada 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
How fantastic to read that your Grandaughter loves to come and see us at Urban Jumpz. It’s so great to hear we have steadily become a go to venue for so many children, parents and grandparents. Stay safe during the lockdown and we’ll see you safe and well on the other side.
Written 9 listopada 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Exploration441749
1 contribution
fist time visit
lis 2020 • Dla rodziny
didn't know what to expect as a first timer to Urban Jump , need not have worried at all it was a great experience for all of us . well run , well informed on all the covid stuff and always somebody to put you right if needed Brilliant can't wait to go again ,
Written 3 listopada 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
That first impression is something we absolutely believe is critical to anywhere we go and so when we read that from our new guests it makes us feel absolutely fabulous! Thanks so much for visiting Urban Jump, we’re over the moon how much of a positive experience you had. We can’t wait to see you again in the future. We lockdown today, so we’ll see you on the other side. Stay safe 🙏🏼
Written 4 listopada 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

francesca a
Hurst Green, UK87 contributions
Soft play at Urban Jump
lis 2020 • Dla rodziny
The soft play area at Urban Jump is incredibly well organised - very hygiene conscious and a great place for little ones to let off some steam safely. I would thoroughly recommend.
Written 3 listopada 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Francesca Thanks so much for that wonderful review of our soft play area for our under 5 guests. We have always put customer safety first and that will always be our priority.....with an amazing experience a very very very close 2nd Stay safe over this lockdown and we can’t wait to see you again on the other side
Written 4 listopada 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

weloveholidays09
Hove, UK13 contributions
Great Covid safe venue for kids to let off steam
paź 2020 • Dla rodziny
Totally COVID safe all the efforts have been made to make it safe and secure and still epic fun fir our kids who just need to forget the madness outside! You can see capacity is half what it could be and constant cleaning. All the staff are masked and still as friendly and helpful as ever.
Written 29 października 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Brilliant, brilliant, brilliant and hopefully everyone who reads this will see how hard we’ve tried to prioritise the safety and confidence of our customers throughout these very tough times. As the owner it also makes me laugh when I see the utter drivel the customer has written below your review....clearly she didn’t like being asked to follow the rules that everyone else is happy to follow! Oh well, you can’t please everyone I guess, one people obviously think the rules shouldn’t apply to them 😀 Thanks so much for sharing these lovely comments and stay safe during November lockdown and we’ll see you guys on the other side. 🙏🏽👏🏽
Written 2 listopada 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Jo C
Hastings, UK58 contributions
Avoid until after pandemic
paź 2020 • Dla rodziny
We have visited 3 times during the pandemic. The first 2 visits were OK. Precautions and limits seemed sensible and we felt safe. The last visit sadly was a very different scenario. It was just way too busy. Too many kids booked in and too many adults hanging around. Staff not wearing face masks. Usually I would recommend this park but would strongly suggest thinking twice. I know they have to make a living but it is just not safe. Ps coffee is routinely dreadful.
Written 27 października 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Thank you for your review. I am saddened to read your comments about your visit. Comments like these for a family business operating within the agreed Covid-19 safety measures can be extremely damaging and I am particularly disappointed that you have chosen to share them here before raising them directly with us in writing or in person on the day as I was in the building. We have been fully booked this week during half term but have continued to follow our existing risk assessment with a reduced capacity of 50% on the trampolines and 80% in soft play, this has remained the same since we reopened on the 25th July following lock down and on your previous visits. These capacity reductions are very conservative and given the size of our unit we could have increased these as other parks have but have chosen not to. We also could have sold any more tickets this week as the demand from visitors has been there but we as a business have chosen safety first and have not done so despite the financial challenges of Covid-19. Children under the age of 16 cannot be left unattended in the building so adults will be present, although we have stated on the website that we ask bookings to restrict this to one spectator per booking. We have reduced the number of seated tables to allow for the appropriate social distancing but have also opened up our party rooms for overspill seating. All of our staff are wearing masks or if they have a medical exemption a visor. Staff are not required to wear masks or visors if serving from behind our sneeze screens or in non-public facing areas, with the kitchen being the exception. Our staff wear named lanyards if you have the name of anyone you witnessed not wearing a mask or visor in a public area please let me know.
Written 28 października 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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