Hotel Adelphia Spa

Hotel Adelphia Spa opinie, Aix-les-Bains

Hotel Adelphia Spa
3.5

3.5
104 reviews
Excellent
18
Very good
34
Average
32
Poor
11
Terrible
9

B R
6 contributions
Spa visit
mar 2019 • Znajomi
Only visited the spa but it was very over crowded and had children jumping in to the swimming pool making it impossible to swim. There were only 2 showers for women, you had to get in line and wait to use one. The changing room was mixed, had very little space, only 4 changing cubicles, so again waiting and getting cold after showering. 2 working hairdryers, nowhere to put brushes/combs make-up etc just a mirror stuck on a wall. Had thought of staying here but have changed my mind!
Written 30 kwietnia 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Dear guest, We are truly sorry to read that your stay didn’t meet your expectations. Feedback from our guests is really important to us; it is one way by which we monitor our services. You came during holidays that's why there were more children than as usual. I just like to inform you that there is a total of 9 showers. We hope to have the opportunity to welcome you back to give you a better impression of our services. Kind regards, Christian GALICE
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Tatjana I
2 contributions
Dissapointing
lut 2019
The swimming pool is open to everyone, not inclusive to hotel guests. We had an incident where a woman threw my son (11) out of the shower. The hotel manager apologized but did nothing to remove the woman out of the hotel. Pools are small and water is not warm enough. Rooms are ok and cleaning staff pleasant. The restaurant is decent. Overall, nothing special and not worth coming back. If planning a trip with family, choose another hotel.
Written 23 lutego 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Dear guest, Thank you very much for taking the time to share your opinion on TripAdvisor. We are sorry to read that your experience at the Hotel Marina Adelphia didn’t meet your expectation. Your feedback is very valuable to us, to evaluate and improve the services we provide. The woman with who you had a problem apologised for that, she didn't see your son in the sauna shower (normally forbidden for the children) Sincerely Christian GALICE
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

sweatshop51
Worland, WY306 contributions
Lake side hotel
kwi 2017
We loved staying at this hotel. It had a nice view of the lake. There were plenty of walking and bike trails. Lots of water activities available. Everything you need within walking distance. Rooms were spacious and clean. On site parking. Friendly staff and a good breakfast.
Written 27 maja 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
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