I booked this hotel based on the generally favorable reviews here. Bad mistake.
I arranged for airport pick-up but our flight got delayed for three hours. Hell we were even diverted to Cebu for refuelling! They told me I owed them a cancellation fee of 200.00 Pesos because the driver went to the airport but we weren't there. I protested quite strongly about this and they finally agreed not to charge me the fee. But to even suggest such a thing after knowing what we had to go through to get there? Tip: it's actually cheaper to pay one of the cars at the airport to bring you to the hotel.
The food was not good at all. Our first meal was rice and chicken curry and a sandwich. The rice was of poor quality and the chicken curry was mostly potatoes with some bits of chicken breast. The sandwich was hardly better. Total bill = 510.00 Pesos!
Breakfast was included in the room rate but we only ate there once. We had sausages with egg and rice and bangus with egg and rice. The sausages turned out to be the local red colored hot dogs and the fish was the head portion of a small bangus split in half. In effect it was 1/4 of a fish! Anyone who has eaten bangus knows that is the least substantial part of the fish. Again the rice was of poor quality. I would be ashamed to serve rice like that to visitors. That was the last time we ate there.
Staff was generally friendly and nice except for one housekeeping staff member who barged into our room without knocking about twenty minutes after we checked in. Even after seeing us, she just went right in after mumbling an apology. She said she was checking the room safe?! Really now, aren't this people supposed to be trained to ALWAYS knock?
On the last night, the power was interrupted for at least 5 times, maybe more. The night before there was a power interruption already and I thought they had solved the problem the next day. It didn't make for a restful night.
The superior room we got was okay. We slept well except for the last night as stated above. Wifi was too weak to almost non-existent inside. The TV was a small CD-R King flat screen..not what I expected for the price. But hey, we came for the beach so that didn't bother me too much. I had to ask for the remote control and they gave me one without batteries in it. But that was quickly solved at least.
The beach was a good 8-10 minute walk and the road was under construction which made the trek even more difficult. It may seem a short distance but try walking under the full blast of the Philippine tropical sun and the distance seems to really stretch. By the way, the hotel is right beside the road so expect noise from road traffic.
No complimentary water and the price for bottled water they charge is ridiculous. They gave us one bar of soap for our entire stay, no shampoo, lotion, or conditioner.
All in all, I cannot recommend this place. I don't understand why there are so many good reviews here. There are other places nearer the beach which are worth exploring.