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PRICE RANGE
$10 - $15
Special Diets
Vegetarian Friendly, Vegan Options
Meals
Lunch, Dinner, Late Night
CUISINES
Italian, Pizza
FEATURES
Takeout, Seating, Parking Available, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts Credit Cards, Table Service
Reviews (2,324)
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2,321 results
Traveler rating
1,262
567
208
142
142
Traveler type
Time of year
LanguageEnglish
Traveler rating
1,262
567
208
142
142
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All reviews garlic rolls calzone salad pasta dishes elks plaza best pizza strip mall bloody mary large portions visit gatlinburg cheese knots leftovers crust mountains
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Reviewed 5 days ago via mobile

Good value. Plenty of seating. Nice ambiance. Friendly staff. AMAZING flavor! Extremely tasty food. Both of our dishes were supposed to come with 3 garlic knots which they did not but our bad for not asking when they didn’t arrive. We were full enough and...didn’t miss them after all. Highly recommend this place for good Italian cuisine!!More

Date of visit: March 2024
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Reviewed 4 weeks ago via mobile

Usually very good. One dish had to be remade and it took a long time. The prices are a little high but the food and service are good

Date of visit: July 2023
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Reviewed 4 weeks ago via mobile

This place was amazing! All three of us were impressed with our meals. The server was attentive and pleasant. We will be back!

Date of visit: December 2023
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Reviewed February 2, 2024 via mobile

The service was excellent! This is a non chain, older restaurant tucked in a nook off the Gatlinburg strip. There is minimal free parking, which is hard to come by in this tourist town. The food was pretty good. They have an excellent children’s menu...and several locals were there, which is always a good sign.More

Date of visit: January 2024
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Reviewed December 28, 2023

This is a regular stop when we're in the area. This time, we ordered antipasto salad (the large split between 2 people) and fried ravioli as an appetizer. For dinner, we had fettuccini alfredo and 2 calzones. First time to get the calzone and we...definitely will do that again! Easily split between 2 people and still little leftovers. Calzone is served with white or red sauce. We enjoyed getting one of each (since we got 2 calzones) and used both sauces on our calzone. Highly recommend.More

Date of visit: December 2023
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Reviewed December 5, 2023 via mobile

The food was mediocre and the service was below par. We went there because it was close to our hotel. It was far from great and nothing near my expectations.

Date of visit: November 2023
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed November 16, 2023

My husband and I have visited Gatlinburg 2 or 3 times a year for over 20 years. Each trip we are excited to eat at Best Italian. In October was our first trip this year to some other scheduling. We checked into our hotel and...rushed down the street to Best Italian. What a disappointment!! First they told us they no longer serve the 11” pizza so we had to order the 16” (Later that day while walking down the street and passed their other location, I see that they serve the 11” there. Could the server not have told me that?) The salad was very good, but the garlic rolls! They used to be wonderful. These tasted like purchased dinner rolls that they had put some olive oil and garlic on. The pizza was also a great disappointment. It was barely cooked and soggy. The pepperoni looked as though they had been added after the pizza came out of the oven. Although we will be returning to Gatlinburg in a few weeks, we will not be eating at Best Italian!More

Date of visit: October 2023
Helpful?1  
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Reviewed November 10, 2023

Got the antipasta salad to go on one night and was very happy with it. You got plenty of garlic knots with it. More than we needed for the two salads that we had. Did not have to wait very long for my order either....They don't offer online ordering. Liked the food so we decided in eat there on other night. Both the lasagna and the seafood medley were an excellent choice. Serice was good but they weren't that busy. You could miss this place (in Elks plaza) since it is way in the back of this plaza.More

Date of visit: October 2023
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Reviewed November 2, 2023 via mobile

We were in the mood for pizza and decided to check this place out. The weather was perfect so we sat outside by the creek. Our server was very attentive and friendly. We ordered their mozzarella sticks and they were delicious. The deluxe Pizza was...also wonderful, with lots of cheese. Granddaughter who doesn't like pizza ordered the chicken tenders and said they were great. Will definitely be back.More

Date of visit: October 2023
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Reviewed October 8, 2023

1st visit we had Hannah as our server. She was professional and polite. The food was so good we wanted to come back a second time, so we did. Second visit NOT GOOD AT ALL. We had Snookie from Jersey Shores as our server. I...say Snookie because she never introduced herself. Her mannerisms and lack of professionalism was sad. She would be better off working a drive thru where no one would see her or would have to deal with her. Having Snookie as a server ruined the experience as a whole. Not really sure if I would return.More

Date of visit: October 2023
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed October 7, 2023 via mobile

We've been going to this place for years it's still consistently good I got the supreme pizza I like the crust it's thin traditional I don't like the thick type of crust.. staff it's generally good this was a little weird I was seated by...hostess,then waitress said she was going to get me started ,then another waitress came up and asked me how I was doing, so basically the first waitress did everything she put the ticket on the table the second waitress came up And took that up and put her ticket down so I don't know what was going on but the original waitress was very good attentiveMore

Date of visit: October 2023
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Reviewed October 6, 2023 via mobile

We love this place!! Pizza awesome..ravioli amazing..mushroom’s delicious! And to top it off we are outside next to the creek

Date of visit: October 2023
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Reviewed October 5, 2023 via mobile

We made our obligatory trip down to the strip to get my wife some salt water taffy. We usually walk down one side the cross over to go back. My wife wanted get lunch somewhere and she spotted this place. We decided to try it...this place even though it looked like a dive from the outside. Some of the best places I have eaten at looked like this. Once inside, the place was clean but old. We decided to have the 16 inch deluxe pizza and drinks. The pizza was in my opinion was very good, lots of good toppings. I would have liked more sauce, but I usually like more sauce. My wife really liked the pizza as well. Our waitress kept our drinks topped off and checked on us at appropriate moments. As far as some of the reviews about being on the expensive side, I personally disagree. I didn’t read any reviews until we were gone and I’m really glad we tried this place and when we’re back in Gatlinburg again, we’ll return to this restaurant.More

Date of visit: October 2023
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Reviewed October 5, 2023 via mobile

We always make a stop here when in Gatlinburg. The garlic rolls are so good! This time we enjoyed a pizza, which was delicious. Our server was top notch!

Date of visit: October 2023
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Reviewed September 22, 2023 via mobile

We always stop at least once on vacation, sometimes twice! Pizza and garlic knots are our go to meal. We have always had great food and service and never had any issues whatsoever. This is definitely a favorite.

Date of visit: September 2023
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Questions & Answers
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squeaky1978
May 29, 2019|
AnswerShow all 8 answers
Response from Marianne W | Reviewed this property |
I'm not sure.
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Missy W
January 12, 2018|
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Response from nickolasc937 | Reviewed this property |
Yes a small one
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Beachlady521
May 21, 2017|
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Response from Linda B | Reviewed this property |
Do not know but I"m sure that if you call them they will be glad to answer your question, they are a very friendly staffed restaurant. Here is their number 865-436-4345
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BEST ITALIAN CAFE & PIZZERIA, Gatlinburg - Menu, Prices & Restaurant Reviews - Tripadvisor

Frequently Asked Questions about Best Italian Cafe & Pizzeria

Yes, Best Italian Cafe & Pizzeria offers takeout services.

Best Italian Cafe & Pizzeria is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 4
  • Service: 4
  • Value: 4
  • Atmosphere: 3.5