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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
Italian
Meals
Lunch, Dinner, Late Night
FEATURES
Delivery, Reservations
Reviews (478)
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478 results
Traveler rating
325
87
31
18
17
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Time of year
LanguageEnglish
Traveler rating
325
87
31
18
17
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Reviewed October 19, 2022

Our family has been dining at this restaurant for over ten years. We dinned at Trattroria when it was in a smaller location a few miles away.The food and service were uniformly good. Unfortunately in the past year it has continued to succumb to staffing...problems. At our last two visits were had a wait of over an hour for food to be served and this didn't include the long delay before the waitress took our order. We have driven past the restaurant several times since September and it appears to be closed. We called to place a take out order (hoping to avoid the wait), but there was a recorded message saying leave your phone number. No mention of the restaurants name, whether the restaurant was open or closed, and yes, we called at least three times within an hour with the sane message.Hoping it reopens with a full staff since it was one of the better restaurants in the Jim Thorpe area.More

Date of visit: March 2022
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Reviewed August 12, 2022

Fantastic food. Give them a chance. Owner hands on just struggling with staff during Covid. Beautiful Building

Date of visit: August 2022
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Reviewed July 29, 2022 via mobile

Waitress turned us and other couples away at 6pm saying she could not accommodate us because it was just her.

Date of visit: July 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed July 2, 2022

We used to love this place and went frequently. On our last visit we left after sitting an hour waiting for our order with no drinks or bread. Not returning anytime soon

Date of visit: November 2021
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed April 23, 2022

We went here for my birthday dinner. To be honest there’s an overall breakdown in the management. They were severely under staffed. It took us an hour to get our dinner once we ordered. Several people left without ordering. One table was so upset, a...member of the party went into the kitchen. Several tables were not cleared the entire evening. . (no busboy). The waitress was very kind. She was good. My meal was mediocre. My girlfriend enjoyed her meal I’ve worked in restaurants. Something was wrong there. They need to regroupMore

Date of visit: April 2022
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed April 20, 2022 via mobile

Restaurant was under staffed and food was cold and mediocre. Salmon was over over cooked. The table next to us had several complaints as well.

Date of visit: April 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed November 27, 2021 via mobile

I was saddened to learn during Covid that Trattoria 903 had closed. The comments on trip advisor were weak. Closing was a long painful pause. Today's evening meal was a wonderful experience. A delicious fresh sea bass meal was expertly served. Every part of the...dining room was sparkling clean. The vibe was festive and bright. So grateful trattoria 903 is back on its feet with lots to recommend it to its longtime diners. More staff is sought...like everywhere else in the food service industry. But 903 is back!More

Date of visit: November 2021
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Reviewed August 11, 2021

I have never been to this restaurant however I did buy a gift card for a coworker's birthday for her to use on her trip to the Poconos. She was unable to use it and being that we live several states away I contacted the...owner for a refund. Mind you this was in June I was told several times that a refund was no problem and provided the information they asked for. I have yet to recieve a refund and I reach out to them by phone and email all the time. To me that is awful customer service and I will never ever go to this place. Thanks for stealing my money. I will be blasting this to every platform I possibly can I have been patient enoughMore

Date of visit: June 2021
Helpful?5  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed June 30, 2021

I planned a party for a sizeable group of friends and family for Saturday, June 26. I had arranged weeks earlier for all the food for the party to be prepared by Trattoria 903, and confirmed the food reservation a week earlier. To my surprise...and disgust, when I went to the restaurant on the day of the party, I found out that it was closed for "renovations." No one bothered to call me, or give me any sort of heads up. I had to scramble last minute for food from nearby restaurants. I still can't believe that the restaurant managers didn't care enough to let me know in advance that they weren't going to fulfill the arrangement they had entered into with me!More

Date of visit: June 2021
Helpful?4  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed June 17, 2021 via mobile

We ate dinner here this evening. The restaurant was dirty when we walked in. The tables were not dressed. We were not asked if we wanted to dine inside or outside. I heard amazing things about this place and we were very disappointed. We watched...the man outside at the BBQ lick his fingers and touch the food. We also witnessed the same man pick his nose and touch tables and food. Do not eat at this establishment. The food is bland and the service was inexcusable. We will never return.More

Date of visit: June 2021
Helpful?3  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed June 12, 2021

Place was dirty and understaffed. Our waiter was the chef and the bartender and had a very strong case of BO. Entrees didnt come with any salad or vegetable. Food was awful. Chicken franchaise was rubbery and inedible. DONT waste your money. Such a shame....Used to be a nice place.More

Date of visit: June 2021
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed April 29, 2021 via mobile

This food used to be great but unfortunately it is no longer good. Ordered chicken dinners and the chicken was rubbery and tough and the sauces were inedible. The waitress was so sweet, I felt terrible for her as other tables were also complaining about...the food. She was ‘not allowed’ to remove the charge for the food. I definitely won’t return.More

Date of visit: April 2021
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed March 19, 2021

Unfortunately this place has fallen on hard times. Ordered take out last weekend. Was told 40 minutes for a sanwich and pizza. Upon entering the restaurant there was no waitress to greet you. Just a bunch of people standing around for takeout. Many of whom...had been waiting for over an hour. No one even talked to me for over 30 minutes. The place looked run down, which was sad as this used to be a beautiful place. Patio looked like a tornado hit. Food quality was signifigantly lower. Only two waitresses were working and looked completely overwhelmed. When I finally received my food I had to ask to pay, they would have let me walk right out the door. Such a shame, this used to be a fine dining experience.More

Date of visit: March 2021
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed March 15, 2021

Had dinner for my son’s 25th birthday last evening. My husband and I had been here a couple years ago and the food was excellent! Not so yesterday. The bread was dry and burned... and I was surprised they did not serve a salad with...their meals. Our waitress was very nice however and when we didn’t get our meal for almost an hour, she brought over extra bread (I didn’t have the heart to tell her it was dry) and she kept our drinks full. When the food finally came it was ok for most of us, but my poor mom. She got Chicken Fransoise. The chicken had very little sauce on it, and she specifically asked for linguini and was given rice. (They ran out of linguini... i guess they gave her linguini to my husband who didn’t specify). The waitress was very apologetic and offered a side of Angel hair with the appropriate sauce. What came was... rigatoni with lemon juice and butter. It was only 5:30 in the evening, and while we were the second group in the place, it really was only our party of 6 and a larger family group... yes they did have some people come in for take out, but I’m surprised an Italian Restaurant would run out of linguini by 5:30 in the evening. Additionally, the patio looks pretty well trashed after this winter. I’m kind of surprised at that as well since it really could be a cute patio. Lots of potential here... with some clean up and a different chef.More

Date of visit: March 2021
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed February 12, 2021

At the front entry was a glass display refrigerator sitting outside along with a snow blower, PVC pipe and dead plants. Inside was disorganized, cluttered, rundown looking, and dusty dirty. The food tasted great until I found wax paper in my toppings of my pizza....I will not be going again. This place use to be clean and tidy in and out. Not anymore.More

Date of visit: February 2021
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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TRATTORIA 903, Jim Thorpe - Menu, Prices & Restaurant Reviews - Tripadvisor

Frequently Asked Questions about Trattoria 903

Yes, Trattoria 903 offers delivery services.

Trattoria 903 is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4.5
  • Atmosphere: 4.5