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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
$5 - $20
CUISINES
American
Special Diets
Vegan Options, Gluten Free Options, Vegetarian Friendly
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meals, features
Reviews (415)
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411 results
Traveler rating
241
131
28
5
6
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LanguageEnglish
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Traveler rating
241
131
28
5
6
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Reviewed November 12, 2023 via mobile

Our waitress, who won’t be publicly called out, had a terrible attitude and needs to find a new occupation. We were sat and waited over 5 minutes for someone to come to our table. A waitress stops by and didn’t know who our server was...but would find out. She comes back a few minutes later and slams the silverware down on the table. We said “Do you want us to sit in another section?”. “No, I will be your waitress.” The belligerent waitress takes our order, doesn’t write it down and of course the order comes out messed up. I ordered pancakes, bacon and home fries. But the disrespectful waitress brought out bacon, eggs and home fries. A few minutes later, she comes back with a refill and slams the drink on the table. It was so loud, other tables around us looked up. It is pretty obvious that we were not welcomed at this establishment. When the ticket comes out, of course we were overcharged. The waitress couldn’t be bothered to correctly enter in our bill and fix her mistake. The waitress told me that the way she rung it up, the meal was cheaper for me. I said “no way that is right.” She said “yes, hash browns are more expensive than eggs.” (I checked menu prices and this was a total lie.). I have been eating here regularly for over 20 years. But today I am slamming MY FOOT DOWN - I will never eat here again. I am choosing to stay away because of the poor attitude of the staff. Clearly the staff can’t be bothered to wait on customers and it is clear that some people are not welcomed at this establishment. There are lots of breakfast places in town that will treat their customers with respect.More

Date of visit: November 2023
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed July 2, 2023 via mobile

We stopped for breakfast there and the food was great for staff was super nice and of course the breakfast was super high. They recommend eating breakfast at this establishment.

Date of visit: July 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed May 23, 2023 via mobile

Please watch the floor. It was wet when I took a fall right at front of other customers. Disappointed with management response offering $25 to repair my broken shoe. Then becoming rude when I explained that it is an inconvenience for me to try to...find a repair shop and that I did not walk in in a repaired shoes. Management finish conversation with me when I agreed to send my damaged shoes for replacement. Offered few vouchers (not sure how many) for future visits If you are out of area you are out of luck. Conversation drifted to body injuries. When notified that I'm currently being treated for concussion and this fall made it worse conversation drifted to my shoes. How convenient. Left with damages shoes, reageevated concussion and upset after management callMore

Date of visit: May 2023
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Reviewed April 16, 2023 via mobile

The food tastes great with great presentation. I never had potato cakes before but now I’m addicted. I will get them Everytime I visit

Date of visit: April 2023
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Reviewed October 30, 2021 via mobile

Good service good food. Like so many restaurants you can sense they are short handed and the county has mask regulations in effect.

Date of visit: October 2021
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Reviewed October 13, 2021 via mobile

Exactly what we hoped it would be. Fast, friendly, great pancakes, extensive menu. Biggest problem we had was deciding what to order.

Date of visit: October 2021
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed August 11, 2021 via mobile

Food was very good, and it came out fairly quickly. Staff friendly, and the restaurant was clean. I would definitely go back.

Date of visit: August 2021
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed July 6, 2021 via mobile

Great place to eat breakfast. French toast was flavorful and melts in your mouth. Crepes were outstanding. They were light flavorful and many varieties. Then there was the bacon. Best I have had in a restaraunte. Prices were very good especially for the quality of...the food.More

Date of visit: July 2021
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed June 11, 2021 via mobile

My husband and I were in town for business and stopped in for breakfast. There are plenty of options on the menu. My husband got the ham and cheese omelette. They bake it, and it was nice and fluffy. I had eggs over medium (perfectly...prepared) and bacon. Both meals came with great pancakes. The wait staff were very pleasant and efficient. Enjoyed our meal!More

Date of visit: June 2021
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed June 3, 2021

First time in Charlotte and at this restaurant. We ordered the spicy eggs Benedict and kids menu strawberry pancakes. The kids ordered was large, the eggs Benedict was not spicy and was bland. Service was slow although I expected this on a Saturday morning. My...server was not readily available. The prices were reasonable.More

Date of visit: June 2021
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Reviewed February 15, 2021 via mobile

I have eaten at Original Pancake House Restaurants for years, mostly in Illinois. This one in Charlotte was terrible and failed to meet the standard for food and service. The coffee and syrup were watered down. The waffle and crepe of poor quality and sausage...a poor quality imitation of what I expected to have. Go somewhere else if you want a quality breakfastMore

Date of visit: February 2021
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed November 18, 2020 via mobile

Food was delicious! There were so many choices. Pancakes come in 1/2 orders so you can increase the quantity if desired. Prices were reasonable for the amount of food served. I will definitely visit again if ever back in Charlotte!

Date of visit: November 2020
Helpful?
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Reviewed October 7, 2020

Found this local eatery through TripAdvisor since we were unfamiliar with the area. It was within walking distance of our hotel and we were able to skip the 45-minute wait time by taking an available table outside. The restaurant lived up to its name as...there was a wide variety of pancake options to choose from. Several other breakfast standards were available on the menu. The food was a little long in coming to the table but that was most likely due to the volume of diners present on a weekend morning. Even with the delay it was well worth the wait. Definitely recommend this eatery to anyone seeking something of a local flair. Good stuff!More

Date of visit: September 2020
Helpful?3  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed September 8, 2020 via mobile

Excellent breakfast 🍳 Huge omelet with lots of crispy bacon 🥓 Crispy waffles 🧇 Good coffee ☕️ Friendly efficient service Ate here twice & definitely be back every chance we get .

Date of visit: September 2020
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed March 8, 2020

This place has good consistent food and service. The wait can be long sometime, but it is well worth it. The portions are huge and really a good value. If you plan to go on the weekend I would suggest you use the waitlist yelp...seating app. The staff is also friendly and accommodating. I highly recommend it.More

Date of visit: March 2020
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Acotty12
May 16, 2015|
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THE ORIGINAL PANCAKE HOUSE, Charlotte - 4736 Sharon Rd - Restaurant Reviews, Photos & Phone Number - Tripadvisor

Frequently Asked Questions about The Original Pancake House

Yes, The Original Pancake House offers takeout services.

The Original Pancake House is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4.5
  • Atmosphere: 4