The waitress made the difference in my visit, very friendly and very attentive. In my next visit, I will stop for dinner there.
The waitress made the difference in my visit, very friendly and very attentive. In my next visit, I will stop for dinner there.
Thank you for sharing such wonderful feedback! We hope to have another opportunity to serve your family soon.
Ruby Tuesdays is running a ghost kitchen that serves Asian food via door dash. I am genuinely afraid someone will get sick and or need a hospital, the Bao buns were rock hard like concrete, egg rolls were burnt and filled with a grey mushy...substance and smelled vile. The rice was very old and stale. Other reviews showed pictures of rotten moldy baked potatoes they served to people. This place unfortunately is an absolute health hazard. I work on the road and I’m accustomed to bad gas station food, I’ve never encountered anything this bad though. The front of the house staff was courteous but whoever runs the kitchen should be fired for letting people eat that food.More
Marshall, your feedback is taken seriously. We're committed to providing safe, high-quality food to all our guests. We would like the opportunity to discuss your experience further. Please send your contact information, a copy of the review, and the date and location of your visit...More
During our recent visit we found the waitress friendly and effecient but she reeked of stale cigarette smoke, which was offputting. The women's rest room smelled of sewage, the floor and toilets were dirty, and there were bits of toilet paper on the floor I...ordered Fish and Chips with baked potato instead of fries. The potato was ok but I was given 4 very small pieces of breaded fish. I also ordered a Margarita that had no taste of liquor. We have been to this resturant many times in the past but this visit was very disappointing and was our last.More
Carolyn, we want to make this right and hope you'll email us at guestrelations@rubytuesday.com. Please include a copy of this review, the date and location of your visit, and the best number we can reach you at. Thank you.
I ordered a bacon cheeseburger to go. The bacon was closer to raw than being cooked, let alone crispy! As a result, it "greased up" the whole sandwich and pretty much ruined it. The very few fries that were included were limp and wimpy, although...not inedible. Where is the quality control?More
Anne, we are disappointed to learn you didn't enjoy your meal. We work hard to provide our guests with delicious food on every visit and would like to make this up to you. When possible, send us an email at guestrelations@rubytuesday.com. Please include a copy...More
we went and after being 20 min seat and no one came founded out no kitchen service was gonna done because was not a cooker. No one came to us or anything . We got some salad bar stuff and waitress never told us anything...until other couple furious stand and claimed them what was going on, then we stand and follow them with questions as well. Finally someone showed up i guess manager she apologized didnt charge to us or other family.More
I ordered a To Go spicy, crispy chicken sandwich ($10.29). It was dry and wasn't very spicy. I'm glad I ordered a side of mayo since there was nothing on the bun except for a few pickles. Good French fries, though! The young man, Jason,...who took my order and delivered it was most pleasant!More
We visited this location for supper after a day's travel. The menu has a good variety. When we received our plates, the food was warm but it was a bit dry; it had been stored in a "warmer" for a while before being brought to...our table. The staff was friendly and knowledgeable about the menu. Overall, the restaurant met our expectations of a large chain food service.More
We always get the salad bar. The lettuce was better and fresher than the RT we go to in Tulsa. Burger was fine. The sides of vegetables were skimpy and not worth it. We’d go again.
It was ok but the prices went up and the portions got smaller. Stick to the salad bar and order a water
My burger was great and I will go back although the French fries sucked i sure they were burnt. At least I know why they serve the fries endless.
In my world coffee with the evening meal makes or breaks the experience. Tonight's coffee was lukewarm when the waitress presented. We let her know and she graciously apologized and said she would start a new pot. Next cup same thing and when we told...the waitress she didn't know what to do, we said microwave it and we can drink the cup. She didn't do so we hardly touched 4 comes of coffee but paid near $6.00 for the poor experience. the salad bar is always good but tonight they didn't keep it stocked so items were empty. And insult to injury was my husband used the restroom only to find it unpleasantly smelling of urine. I hate to say it but my last time at Ruby Tuesdays in Waterville.More
We stopped in for lunch, both of us ordered salad bar....it is what it is but many things were not present on the buffet, it took over 10 minutes for dressing to be refilled after I mentioned it to staff.... average at best... The bathrooms...absolutely smell horrible, should be ashamed..More
Don’t come here if you don’t have an hour to kill before your meal actually comes. How long should it take to make a burger? Dirty bathrooms don’t make a good, hygienic impression either.
We arrived late at night, not sure of what to order and took suggestions from our waitress, Catherine. My husband had New Orleans Seafood, with mashed potatoes and broccoli; and I had the Chicken Bella, with zucchini and broccoli, the food was delicious. I highly...recommend the flavoured Lemonade, and the Sweet Ice Tea, both complemented what we were eating and quenched our thirst. For dessert, my husband and I shared a Carmel Crunch Cake. Yummy. Server was patient and friendly.More
This was our second time at this Ruby Tuesday’s restaurant. The salad bar was nice and fresh and clean looking. It is the best thing in the place along with the $4 drinks! The entrees are ok. I would return just for the nice salad...bar.More