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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
$34 - $79
CUISINES
Italian, Swiss, Seafood, Mediterranean, European, Fusion
Special Diets
Vegetarian Friendly, Vegan Options
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meals, features, about
Reviews (243)
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19 results
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Reviewed September 25, 2021 via mobile

The place was found by accident. I don't regret. The food was really tasty. The service was all right. I can only recommend.

Date of visit: September 2021
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed October 2, 2019 via mobile

A very good restaurant in the casino. Unfortunately you have to pass through the smoking area to access but it is worth the effort. Good service and great food

Date of visit: October 2019
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed May 8, 2018

I am not a Casino fan, I went there for the Restaurant only and I was a bit surprised of the location inside the Casino. The tables are anyway in a nice area, but a bit cold in my opinion. The food and service was...good as well, but I don't think my dinner deserved 4 stars, so I'm giving 3 that means "average" and makes actually sense for my dinner, considering the price.More

Date of visit: April 2018
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed November 23, 2017

This is a reasonably good restaurant located inside a casino. Food is good, not exceptional, but good. the ambience is strange because you must walk through the casino. i had a tartar steak and a steak, both very good. Service was good, desert was good....But I shall not go there again, unless I want to gamble, and I dont. Also, the restaurant was a bit expensive.More

Date of visit: November 2017
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Casino-Lugano, Direttore at Elementi, responded to this reviewResponded December 11, 2017

Dear guest, our prices (in comparison with all the other restaurants in Lugano) are really low. Best regards

Reviewed July 15, 2017

Unfortunately, we went there to have a beautiful dinner but it was quite the opposite, we ordered after 15 min waiting for the waiter and then we did it, we asked for a drink... then it arrived but food took a long time, rissotto takes...not too much due to this we decided to ask for dessert before we finish our plates and waiter don´t even took a little of his time to ask if we were fine or if we needed something else. After this we finished and dessert did not arrive yet. We gave them a few more minutes ( we were waiting for 30 min) then we asked for a drink and requested the dessert again (the place was empty it was just me and my boyfriend!) then the drink arrived and dessert "they were still working on it" 40 minutes waiting for a piece of chocolate cake (tortino al ciocolatto) it was delicious but did not worth waiting for a long time. it was a very bad experience i cannot imagine the service when the place is fully booked... the place is beautiful and kinda romantic.More

Date of visit: May 2017
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Casino-Lugano, Direttore at Elementi, responded to this reviewResponded July 21, 2017

Dear guest, we apologise for the long waiting times. I'm very surprised about this problem and I'll try to find out what happened. Best regards

Reviewed June 4, 2017 via mobile

The main dish came an hour later than the appetizer. I ordered rizoto receiving less than minimal portion and I ended up to McDonalds. Not recommended

Date of visit: June 2017
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Casino-Lugano, Direttore at Elementi, responded to this reviewResponded June 9, 2017

Dear customer, we apologize for your bad experience, but if you read all other reviews are quite different! Come back (we are the restaurant located in Casino Lugano, inside the gaming floor) and you'll change your mind. See you soon

Reviewed December 26, 2016 via mobile

I had a dinner in this restaurant with my wife. The restaurant is located inside the casino. I don't know how can a kid can get into the restaurant. This might be one of the reason there was only me and my wife there, no...other customers. Foods were good and up to a high standard. If you are looking for a restaurant with good food and also wants to visit the casino. This is the restaurant for you.More

Date of visit: December 2016
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Casino-Lugano, Direttore at Elementi, responded to this reviewResponded January 5, 2017

Dear Eric, we're really glad that you have appreciated the proposal dinner by our staff. The restaurant is located in Lugano Casino, so the entrance is permitted only to adults. This makes it even more quiet and reserved, for those who want to dine among...More

Reviewed November 9, 2016

The hole Casino smells. to entry the restaurant you have to cross the smokers-area that sucks the food is not bad

Date of visit: November 2016
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Casino-Lugano, Direttore at Elementi, responded to this reviewResponded November 15, 2016

Dear guest, next time you can use the lift and reach the restaurant without crossing the smoking floor. For further informations, you can ask to the recepionist. Best Regards

Reviewed October 13, 2016

Amazing Enviornment and the Service was tremendous ! Top Notch, I would recommend this restaurant to anyone.

Date of visit: October 2016
Helpful?
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Reviewed September 21, 2016 via mobile

The food at Elementi is out of this world delicious -- I had a steak on a bed of fragrant herbs, my dad had a pepper steak and both were divine. The desserts were also delish -- chestnut pudding and molten lava cake. Highly, highly...recommend!More

Date of visit: September 2016
Helpful?
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Reviewed August 13, 2016

I had very good expirience with this establishment. Absolutely amaizing dinner with respect to food, its serving, service and overall atmosphere. Deliciouis food with impeccable souses, and fresh ingridiends. Portions were not too big not too small, just right. Good wine list and the wine...itself was great. I would reccomend any one for an upscale dinner with not exessive spending. Well done!More

Date of visit: August 2016
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Casino-Lugano, Direttore at Elementi, responded to this reviewResponded August 24, 2016

Dear friend, thank you very much for your review. We are really proud to have given to you a good time in Lugano! See you next time!

Reviewed August 5, 2016 via mobile

You have to enter the casino and go upstairs. Once you find it, you get a warm welcome. No small children as you have to show ID to get into casino We were 4, the ones that stayed with the cheaper suggested menus were more...satisfied than those who went for a la carte. Local Swiss wine selection was fine. Decor is very modern and nice. The head waiter went to a lot of trouble to make our meal enjoyable. Limencello was on offer at the end of the meal.More

Date of visit: July 2016
Helpful?
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Reviewed May 15, 2016 via mobile

the restaurant has a cool and modern look.. just would be better if there would be a separate entrance to it and toilets that do not belong to the casino as well. i just don't like casinos in general.. i'm not a gambler and feel...terrible to see all these addict people that waist so much of money, time,... their life for something so stupid. it's like walking through a room with addicts (no matter what addiction people suffer...) it makes me feel awful and this not the nicest way to have a great dinner feeling upfront.. but the restaurant is clean, price very okay (36.- for a beef tenderloin that is tender, tasty and also nicely presented with veggies that are not boiled too soft and keep their origin good taste... it's hard to find a beef tenderloin below 45.- in switzerland that is tender and very tasty as well such as good/fair priced...) the staff is very young and bit unexperienced but super kind and willing to make you feel comfortable also if you ask for small changes to what they have on the card. the restaurant would get 4 stars from me but the casino that has so many addicts and also smells horrible when you walk through it (like a hall that is perfumed with cheap and ugly restroom-air-refresher...) kills a bit that nice dinner mood... i wouldn't go back again just because of the casino-thing. but as a tourist i didn't really realise what i booked when i made a reservation in the restaurant.More

Date of visit: May 2016
Helpful?
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Casino-Lugano, Direttore at Elementi, responded to this reviewResponded May 17, 2016

Dear Mr Tash, first of all, we would like to thank you for your feedback. Luckily our Casino is also frequented by people who come to play (and win as well) and not only for addiction. In any case, in order to minimize contact with...More

Reviewed April 30, 2016 via mobile

Had dinner here with my husband and i say the food here are delicious. The captain and staffs are professional and provide great service. I would say it worth the price. Located at first floor inside the casino.

Date of visit: April 2016
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Casino-Lugano, Direttore at Elementi, responded to this reviewResponded May 17, 2016

Dear Vicky, thank you very much for your feed-back. We are glad that you enjoyed our food and service and we hope to have you again very soon as our guest! Best regards

Reviewed November 18, 2015 via mobile

My husband and I had a Groupon dinner here and we absolutely loved it! Everything from ambiance to food and service was top notch. Dishes were truly sophisticated and delicious, staff - very helpful and attentive. We had a wonderful evening at Elementi and will...certainly be back soon!More

Date of visit: October 2015
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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ELEMENTI, Lugano - Menu, Prices & Restaurant Reviews - Tripadvisor

Frequently Asked Questions about Elementi

Elementi is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4
  • Atmosphere: 4.5