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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
Caribbean
Meals
Lunch, Dinner
FEATURES
Seating, Parking Available, Live Music
Reviews (73)
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73 results
Traveler rating
19
33
13
3
5
Traveler type
Time of year
LanguageEnglish
Traveler rating
19
33
13
3
5
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Reviewed December 9, 2019

The establishment appears to have been shut down for some time when I visited. This used to be a very nice place to both have lunch and dinner back in the days.

Date of visit: November 2019
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed March 7, 2019

I have been to Star Grill twice and they never cease to disappoint me. The food taste utterly terrible. The first time i went there i had Oxtail and it tasted as if the meat was 500 years old. The second time the shrimp tasted...despicableMore

Date of visit: April 2018
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed February 26, 2019

I really enjoyed the food there and their presentation was presentable. The Customer Service as well was awesome.

Date of visit: January 2019
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed January 15, 2019

Had a pasta dish which was surprisingly tasty. Portion was large and the addition of a touch of Jamaican spices kicked it up a notch.

Date of visit: August 2018
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed December 28, 2018

Staying in Mandeville is one of my favorite things to do in Jamaica, and some of the best food and value is to be found in the hills up there. However, we went to the Star Grill thinking that we would get at least a...decent meal. My wife ordered the leg and thigh of chicken with rice and veggies. The chicken tasted terrible. How do you ruin grilled chicken? My fish was marginally better, but basically a filet deep fried. I ordered and paid for bammy with the fish. No bammy served. I alerted the staff, and they just shrugged their shoulders. Too bad... Bad food is one thing. Which it was. Another is to pay for something that is not delivered, and have the staff simply ignore it. Inexcusable!More

Date of visit: December 2018
Helpful?
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Reviewed May 15, 2018

The overall experience was very distasteful. The service was very poor. Received my meal after waiting for half an hour and the restaurant wasn't even busy. Food was bland and the chicken soup tasted like spicy pumpkin water. Servers didn't care that service was slow...nor did they apologize for it; also they had attitude. I would NOT recommend, this place is NOT WORTH spending time and money at.More

Date of visit: May 2018
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Reviewed May 12, 2018 via mobile

It was awful here, I waited 1hr before I got my food. Service was poor, servers did not even apologize for the long wait. Overall poor service. Poor presentation of food.Not worth the wait. Won't come again and wouldn't recommend.

Date of visit: May 2018
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Reviewed March 18, 2018

The music was awesome, the venue is beautiful and the food was good! We had a great time with our son and his friends for his birthday too! But the bathrooms were flooded. Never-the-less, I'd go back there just for the good part.

Date of visit: March 2018
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Reviewed March 12, 2018

The overall ambiance was great; however, the staff is incompetent and act like their being paid below minimum wages. The menu is limited and does not reflect the prices being a charge.

Date of visit: December 2017
Helpful?
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Reviewed February 13, 2018 via mobile

My experience during my vacation was distasteful and unpleasant. The atmosphere and environment of the restaurant and it's variety in menu is awesome but the server was impolite and needs training in customer service. She gave the impression that only regular customers were VIPs and...also made that statement while checking on the person sitting next to me. The bill was aggressively placed on the table and she forgot to say thank you after being paid. I reported her behavior to the supervisor on duty with the hope that this employee will take her career seriously and use this encounter to get training so that she can offer better service, not with the intention for her services to be terminated. Personally, I would not visit star grill restaurant again and would not recommend this restaurant to any visitor for them to have an unpleasant or uncomfortable or poor experience. However, if staff is trained on how to offer better service then this restaurant will do well.More

Date of visit: February 2018
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed January 21, 2018 via mobile

I stopped by to buy lunch and had to wait for almost 20minites. The store wasn't business so I couldn't understand why it too so long to make a sandwich. I had to keep reminding the lady to check on my order...after it was ready...it sat there for a bit longer b4 it was given to me. It did taste good but was a little small for the price....they Need to work on speed....VIP dining is a little better on speed.More

Date of visit: December 2017
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed November 8, 2017 via mobile

We dined upstairs and simply put, the food, the music and the overall ambiance was awesome. The food is a bit pricey but it was worth it. Plus, the violinist played "happy birthday " for me and the restaurant gave me a complimentary of cake,...decorated with fancy writing and candles. Plus, the staff was warm, courteous and knowledgeable.More

Date of visit: November 2017
Helpful?
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Reviewed August 29, 2017 via mobile

The service was excellent, i celebrated my first year with my wife there and i had a great experience. The two waitress who served me yesterday did a good job. I wll be back soon Thank you Star Grill.

Date of visit: August 2017
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed August 29, 2017 via mobile

I was introduced to this restaurant by a close friend. We met up there after not seeing each other for 5 years. It was new to me but so well needed in the rurals of Central Jamaica. Very tastefully decorated and modern. They've got fine...dining upstairs and it was amazing . The food was good, customer service was good, they had Mark Stephenson on the violin , quite impressive. I went another night and they had another group of young men singing. Whether you dine upstairs or downstairs, you're in for a refreshing experience for certain . I'll definitely return on my next visit .More

Date of visit: January 2017
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Reviewed August 16, 2017

Good atmosphere, great menu choices. Good variety, also offer a childrens menu. Service is very slow particularly when busy. Very small restaurant.

Date of visit: January 2017
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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STAR GRILL, Mandeville - Restaurant Reviews, Photos & Phone Number - Tripadvisor

Frequently Asked Questions about Star Grill

Star Grill is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 3.5
  • Service: 3.5
  • Value: 3.5
  • Atmosphere: 4