Lobby - Picture of The ART Hotel & Resort, Amwaj Islands
Photo: Lobby
From Review : Family Friendly Hotel of The ART Hotel & Resort
+6
I stayed at the ART Rotana for a weekend getaway with the kids. Since it was the kids' last weekend before school and also our anniversary, I could say it was a weekend well spent. One day prior to check-in I received a call from the hotel to make sure I was coming. They also…
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Date of stay: August 2015
Response from ARTRotana, General Manager at The ART Hotel & Resort
Responded Sep 12, 2015
Dear Guest, Greetings from Art Rotana Amwaj Islands! Thank you for taking your time and providing us very valued and constructive feedback. I am delighted to be aware that your children have enjoyed their stay and have found our recreational facilities for children up to their liking. Thank you for complementing our team members, I have shared your comments with Front Office department. Kindly extend my apology due to lack of cleanliness at the kid's pool. I have distributed your comments to the concerned departments to be accountable for. Please let me assure you that this is not kind of service we are trying to reach, we will keep striving to exceed Guests' expectations. Looking forward to welcome you and your family once again in the nearest future. Thank you and best regards, General Manager.
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