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Copthorne Hotel & Resort Solway Park Wairarapa

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Traveler (92)
Room & Suite (45)
Dining (32)

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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

#4 of 10 hotels in Masterton
Location
4.0
Cleanliness
4.1
Service
3.8
Value
3.7
Copthorne Hotel & Resort Solway Park Wairarapa is located in Masterton - Wairarapa's largest town offering 102 bedrooms with leisure and business facilities. Set in 24 acres of landscaped parkland and fragrant gardens.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Game room
Squash
Children Activities (Kid / Family Friendly)
Parking
Wifi
Hot tub
Indoor pool
Outdoor pool
Heated pool
Fitness / spa locker rooms
Restaurant
Breakfast available
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Happy hour
Kids' meals
Outdoor dining area
Wine / champagne
Tennis court
Table tennis
Board games / puzzles
Highchairs available
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Concierge
Non-smoking hotel
24-hour check-in
24-hour front desk
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
Ironing service
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Room features
Air conditioning
Fireplace
Room service
Iron
Refrigerator
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Quiet
434Reviews2Q+A87Room tips
Traveler rating
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Milo the Minx wrote a review Jan 2024
Wellington, New Zealand63 contributions37 helpful votes
Visited The Grill for dinner expecting fine dining given the Copthorne reputation and the prices. Ordered the steak medium, arrived well done, cheap cut which I couldn't get my knife through as it was tough and sinewy. Mash was tasteless and veg almost raw. Complained and was offered a free desert which they then decided to charge us for when we came to pay saying that they had reduced the price of the mains instead - I asked to see a receipt and noted that they had instead taken only $5 off eaxh steak when the deserts were actually $20 each. Eventually took a bit more off but still not the entire cost of the so called free deserts. Poor form guys - worst meal ever - will definitely not return.
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Date of stay: October 2023
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: Don't expect fine dining.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Ange d wrote a review Oct 2023
Wellington, Wellington, New Zealand1 contribution
We have stayed with the solway many times now, and every time was fantastic, but this time we were disappointed. They didn't have much to offer in room service as this is what we always get when we stay with them. this time it was very over priced for what they offered and what we got. no information booklet in the room of whats on offer, only 1 knife, one teaspoon...? they also really need to look at upgrading the kitchen facilities, perhaps a microwave and knifes and forks etc... we stay in the executive suite every time so would expect to have this type of stuff available to clients will definitely be back as we do love the place, just a few things need to be looked at.....especially the food???
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Date of stay: September 2023
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: take essentials if required, kitchen lacking alot
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Satisfaction SolwayPark, Marketing at Copthorne Hotel & Resort Solway Park Wairarapa
Responded Nov 9, 2023
Thank you for your review, Angela. I have passed on your review to our food and beverage head of departments as well as housekeeping to implement. Unfortunately, we no longer have the physical hotel compendiums in the rooms anymore for Enviromental reasons, we now have the QR Code you can scan; however, we do have a copy at the front desk that you may borrow next time you stay with us.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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FarAway64830455541 wrote a review Oct 2023
Wellington, New Zealand4 contributions
Room was clean and large. The food is outstanding, I can honestly say there quality is next to none, hats off to the Chef. The Gym and Pool are awesome. I’m glad I had to come here for business and experience this place. Thank you
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Date of stay: October 2023
Value
Location
Service
Trip type: Traveled on business
Room Tip: We hit the pool and spa about 7pm and managed to get on our own
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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DrDipsey wrote a review Jul 2023
Tauranga, New Zealand48 contributions11 helpful votes
Nice location, but hotel is very tired in need of some serious renovation. The rooms are very tired also, but bedding is adequate and they still supply plenty of tea and coffee ( Assorted) and toiletries. The restaurant used to be a real treat, I have been visiting for over 10 years, This visit $17 for 5 pieces of Calamari ( and it was over cooked!) for entree We also ordered the grilled bread $14, , in the past it has been different types, this time just grilled ciabatta bread Very poor Steak was good but price has really gone up 3 stars currently
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Date of stay: July 2023Trip type: Traveled as a couple
Room Tip: Maybe look at dinning out options or avoid entrees !!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Satisfaction SolwayPark, Marketing at Copthorne Hotel & Resort Solway Park Wairarapa
Responded Jul 31, 2023
Thank you for your review of your stay. We are currently in the middle of getting the outside renovated and will be working on the rooms next. I have passed on your feedback regarding the restaurant to our food and beverage manger. We do hope you will give us another try in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Julie L wrote a review Jul 2023
Wellington, New Zealand47 contributions22 helpful votes
Very very run down tired hotel. We wouldn’t go back (while it’s in it’s current state) but the kids did have a great time thanks to the indoor pool. Cleanliness was a massive issue but this could be due to staffing issues (kids couldn’t use the toilet by the pool due to the state of it - when I informed the staff they said cleaners were coming that evening…). The restaurant was disappointing, I didn’t eat my meal. The pizzas from the bar though were yummy! All the staff were lovely. This place has potential but just needs some love…..
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Date of stay: July 2023Trip type: Traveled with family
Room Tip: Good for kids only
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Satisfaction SolwayPark, Marketing at Copthorne Hotel & Resort Solway Park Wairarapa
Responded Jul 10, 2023
Thank you for your review, Julie. As you would have noticed we are in the middle of renovations for our hotel and hope that you will be back once they are finished. I will let the housekeeping manager know about the cleanliness of the pool toilets; we are currently looking for more staff. Glad the staff and Pizzas were great and that the kids had a fantastic time. We hope to see you in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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KiwiExplorers wrote a review Jul 2023
Manawatu-Wanganui Region, New Zealand62 contributions13 helpful votes
My second time staying here. Spacious double room, with two comfy, queen beds. Heat pump heated room well. Shower had good pressure and no problems with hot water. We had the cooked and continental buffet breakfast and thought it was fine. Would happily stay here again.
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Date of stay: July 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Satisfaction SolwayPark, Marketing at Copthorne Hotel & Resort Solway Park Wairarapa
Responded Jul 3, 2023
Thank you for your review. We are so happy you had a good experience and hope that you will come and visit us again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Mrs Cheese please wrote a review Jun 2023
Wellington, New Zealand50 contributions5 helpful votes
This weekend, my husband & I stayed here for a little weekend getaway. The check-in process was easy & the reception team was amazing. The room was a good size and was tidy. I was also surprised the wifi was so good over the entire hotel grounds. On night 1, the restaurant was closed because the chef was sick (some things can't be helped), so we had some delicious pizza & great drinks from the bar, the atmosphere was so nice and welcoming. The next day, we went to have some breakfast, & we found the buffet to be "okay." The baked beans needed some water, so it did not look like sludge. There needs to be some more options on the buffet for hot/continental breakfast. For dinner, we decided to try the restaurant again. The chicken roulade was overcooked & dry the steak tasted like it was brought in frozen, & the jus needed to be cooked down some more. All the food from breakfast & dinner was bland. No amount of salt & pepper could make it taste delicious, The restaurant staff looked bored, lacked motivation & never asked how the meal was or checked in on us. It is sad the bar food (pizzas) excelled and had more flavour than the restaurant food.
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Date of stay: June 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Satisfaction SolwayPark, Marketing at Copthorne Hotel & Resort Solway Park Wairarapa
Responded Jun 20, 2023
Good morning, Emz, thank you for leaving us a review. We are happy that the room and check in was easy and comfortable and have passed this onto the reception staff :) Thank you for understanding about the first night in the restaurant, unfortunately a lot of hospitality places are understaffed at the moment. I have passed on you concerns about the food to the Kitchen manager, and they will address your concerns. We hope next time you stay we can impress you with our restaurant.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Phillip B wrote a review Apr 2023
Palmerston North, New Zealand216 contributions78 helpful votes
Stayed here for 2 nights for a sales conference that was held here. On arrival it is obvious that they are in the midst of some big upgrades. Used the indoor pool and swam some lengths. We ate in the restaurant at the hotel on the first night. Nice food but a bit sad as they closed the bar at 9pm. The twin rooms are set up with 2 double beds and dual access from either the carpark or the hotel hallway. Good bathroom although the hot water in the shower is very temperamental. The buffet breakfast is great with plenty to select from. Will stay here again possibly for a weekend with my wife. It will be great when all the renovations are complete.
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Date of stay: April 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Satisfaction SolwayPark, Marketing at Copthorne Hotel & Resort Solway Park Wairarapa
Responded Jun 20, 2023
Thank you so much for your review. We are very happy that you had an enjoyable stay and look forward to seeing you again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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968lizg wrote a review Mar 2023
Tauranga, New Zealand38 contributions29 helpful votes
Terrible, entrance to unit dirty and unkempt As been biking looking nice forward to hot bath - mould around bath edging Place need complete overhaul My advise stay somewhere else Can’t believe the Copthorne brand could allow the standard of a so called 4* hotel to drop to this level
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Date of stay: April 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Satisfaction SolwayPark, Marketing at Copthorne Hotel & Resort Solway Park Wairarapa
Responded Apr 4, 2023
We are sorry that you found the hotel not up to standard and have had a serious conversation with our team regarding cleaning and getting the rooms up to the 4* standard that they normally are. We are currently in the process of redoing our complex and hope that you will give us another chance in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Lambo wrote a review Mar 2023
Auckland Central, New Zealand5 contributions1 helpful vote
Was a little put off at check in as the whole entrance way ( shown in their first picture on here ) was almost hidden due to being covered in scaffolding - a little daunting walking through it all. The whole complex was under renovation of some kind with pockets of tradesmen scattered around the place. The roadway to my room around the back of the complex was shocking, massive potholes in a couple of areas that you could not avoid and my car is very low so that was another tense moment. Large parking space outside room. Large room, too big for one person, had two double beds and plenty of room around them but this is their minimum size, clean, bright and modern. The bed was very good which is quite a change from other places I've stayed in. Two entry points with key card locks, one out to car park and the other into the never ending somewhat confusing hallway. Huge complex to walk around, they have an awesome gym and heated indoor pool. The first night our group was told the restaurant would be open, it was not and the bar didn't open until around 5pm so I had a long wait from check in until everyone arrived and the bar opened. Good bar food. Shower over bath, the drain in the bath was blocked so I had a mini bath for two mornings until they eventually fixed it, the shower head pressure was way too low for me but did the job. Dinner was a bit limited in choice but was cooked well and very presentable. Apart from the roadway, unless you have a four wheel drive or are around the front areas, my stay was overall very good.
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Date of stay: March 2023
Value
Location
Service
Trip type: Traveled with friends
Room Tip: Make sure restaurant is open when booking in, try to get rooms closer to reception to avoid the...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Satisfaction SolwayPark, Marketing at Copthorne Hotel & Resort Solway Park Wairarapa
Responded Apr 4, 2023
Thank you for staying with us. We understand that the entrance is a little daunting at the moment but unfortunately, we are getting our roof fixed and we need the scaffolding for the workers to be able to do what needs to be done safely. Glad you found the beds comfortable as we all love a good night sleep. We are sorry that the bar wasn't open on time for your group and will be addressing this incident. We are also getting the driveways fixed and have it all booked in, just waiting on the roading company having time to do this for us. We hope to see you again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$113 - $143 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
copthorne hotel and resort solway park, wairarapa, copthorne hotel masterton, masterton solway park
LOCATION
New ZealandNorth IslandGreater WellingtonWairarapaMasterton
NUMBER OF ROOMS
102
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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COPTHORNE HOTEL & RESORT SOLWAY PARK WAIRARAPA - Updated 2024 Prices & Reviews (Masterton, New Zealand)

Frequently Asked Questions about Copthorne Hotel & Resort Solway Park Wairarapa
Which popular attractions are close to Copthorne Hotel & Resort Solway Park Wairarapa?
Nearby attractions include Craft Beer Tours NZ (1.3 miles), The Woolshed Museum (2.4 miles), and Aratoi Wairarapa Museum of Art and History (2.4 miles).
What are some of the property amenities at Copthorne Hotel & Resort Solway Park Wairarapa?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Copthorne Hotel & Resort Solway Park Wairarapa?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Copthorne Hotel & Resort Solway Park Wairarapa?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Copthorne Hotel & Resort Solway Park Wairarapa?
Yes, free parking is available to guests.
What are some restaurants close to Copthorne Hotel & Resort Solway Park Wairarapa?
Conveniently located restaurants include Ten O'Clock Cookie Bakery Cafe, Don Luciano Cafe and Gracias Coffee Roaster, and The Screening Room Cinema and Eatery.
Are there opportunities to exercise at Copthorne Hotel & Resort Solway Park Wairarapa?
Yes, guests have access to an indoor pool, a fitness center, and locker rooms available in the fitness center during their stay.
Are any cleaning services offered at Copthorne Hotel & Resort Solway Park Wairarapa?
Yes, dry cleaning and laundry service are offered to guests.
Does Copthorne Hotel & Resort Solway Park Wairarapa offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Does Copthorne Hotel & Resort Solway Park Wairarapa have any great views?
Yes, guests often enjoy the park view available here.
Is Copthorne Hotel & Resort Solway Park Wairarapa accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.