We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sonesta Simply Suites Jacksonville

avatar-imageavatar-imageavatar-image
Traveler (90)
Room & Suite (101)
Pool & Beach (2)

View prices for your travel dates

Hotel direct offer!Goodbye Winter.
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

#46 of 146 hotels in Jacksonville
Location
4.2
Cleanliness
4.4
Service
4.3
Value
4.3
When you're away from home, you want peace of mind. You want to relax in all the ways you would at home. That's the inspiration behind Sonesta Simply Suites. In the warm, nurturing atmosphere of our Jacksonville hotel, you'll nestle into that feeling of comfort that comes from knowing you're well-cared for. We're contemporary, yet snug and cozy. Highly attentive, yet simple. It's our authenticity that sets us apart. And it's our genuine desire to create a worry-free experience that lets you… be you. Just like home. Refreshingly simple, at a refreshing price. Welcome to Sonesta Simply Suites. The Sonesta Simply Suites Jacksonville is centrally located in Jacksonville, minutes from I-95, making your drive to the University of North Florida, Mayo Clinic, or Jacksonville Beach quick and easy.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Outdoor dining area
Pets Allowed ( Dog / Pet Friendly )
BBQ facilities
Baggage storage
24-hour front desk
Parking
Wifi
Vending machine
Convenience store
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
Laundry service
Self-serve laundry
Show more
Room features
Air conditioning
Desk
Housekeeping
Seating area
Coffee / tea maker
Kitchenette
Cable / satellite TV
Bath / shower
Telephone
Wardrobe / closet
Private bathrooms
Wake-up service / alarm clock
Microwave
Refrigerator
Flatscreen TV
Complimentary toiletries
Hair dryer
Show more
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
2.0 of 5 stars
HOTEL STYLE
Quiet
Mid-range
Languages Spoken
English, Spanish
Hotel links
Special Price:Goodbye Winter.
242Reviews15Q+A50Room tips
Traveler rating
  • 130
  • 72
  • 14
  • 12
  • 14
Time of year
Traveler type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
avatar-image
Steve E wrote a review Mar 14
9 contributions1 helpful vote
This has to be one of the filthiest hotels I have ever stayed at. Where do I start? The place smells awful like wet dog. Water not working one morning. Hand sanitiser not kept filled. No coffee. Bed old and very uncomfortable. This hotel Needs a major renovation. Used to be a Candlewood property so last renovation was like putting lipstick on a pig. I suggest staying as far away as you can from this hotel!
Read more
Date of stay: March 2024
Value
Location
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
Mick wrote a review May 2022
NJ25 contributions39 helpful votes
Hotel's Favorite
Way better than expected. Stayed 1 night with husband and 2 dogs on our way to south Fl. I wish we could have a room like this every time we need a hotel. Plenty of convenient parking. The rooms are clean and spacious. Closet is huge plus there is a lot of drawer & shelf storage for clothes. Bathrooms are well lit and have plenty of storage space which is a big plus in my book. Nice recliner chair too. AC was nice and cold and the windows with screens open if you’d prefer fresh air. Check in was super easy. I didn’t catch his name but the gentleman who checked me in was very friendly. Laundry machines are free - they were out of detergent but convenient nonetheless. My only complaint, and this is with most hotels so it’s not really a knock on this particular hotel, the water pressure in the shower is bad. The next time I need a hotel I will certainly pick a Sonesta Suites.
Read more
Date of stay: May 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
Susan S wrote a review Mar 2
5 contributions
+1
Wow, my first time with this brand and am very happy. Suite had a large room and large bathroom and a FULL kitchen with dishwasher, dishes, pans, everything . Clean safe place with nice clients and good staff. The building doesn't really stand out as a hotel, it just blends in like a condo type building, so you might miss it, but don't!
Read more
Date of stay: February 2024
Value
Location
Service
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
Minister wrote a review Jan 2024
Las Vegas, Nevada2 contributions2 helpful votes
I am disappointed and our backs are hurting badly and for two days now and can’t even have seafood here, doesn’t say that when booking or checking in. I will have to go to the hospital today because of my back. Do not waste your time and money coming here until they have corrected the situation. may have to contact the Attorney general’s office about this issue, consumer complaint.
Read more
Date of stay: January 2024
Value
Service
Trip type: Traveled with family
Room Tip: Be sure to check out the latest update on this place because you will be surprised at what is...
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
gkv2014 wrote a review Sep 2023
San Francisco, California150 contributions43 helpful votes
Stayed here from Sept 10, 2023 to Sept 16, 2023. Rooms are quite. They do not clean the rooms daily or even once in 2 or 3 days. Even if the guests stay for 10 days, their policy is to clean once every SEVEN days!!!. They do not mention this at the time of booking. We were shocked to hear at the time of check in. Even to change the towels on daily basis, they have objections. After we insisted, very reluctantly, they agreed to change on daily basis. Staff are not bad. But not very helpful. There are no restaurants or coffee shops within walking distance. Need to drive at least 3 or 4 miles for a cup of coffee. The condiments they provide is useless for early morning coffee. Most of the people staying buy groceries and cook inside (as this is a suit hotel). Perhaps they are happy with once every seven days cleaning!!! This is not a hotel for business travelers or family travelers for pleasure. Won;t recommend, won't go back.
Read more
Date of stay: September 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
Simone P wrote a review May 2023
1 contribution
Cancelled my reservation, even though informed of my late arrival. Then charged more than initial fee. Room advertised as queen, at best was a full. Brought to their attention right away. Stay elsewhere!
Read more
Date of stay: May 2023
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: The bed isn’t as advertised. The assistant manager was nice enough but I had to stay on her to...
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Norman Hebert, General Manager at Sonesta Simply Suites Jacksonville
Responded Jun 9, 2023
Afternoon, Your reservation was held for two days past the initial arrival date as a courtesy as you stated you would arrive late. After 3 days and no communication we did cancel our reservation and reinstated upon your arrival. You were charged more than the original reservation as rate change depending on day of the week and since you decided to arrive on a holiday weekend the rate was higher. Again as a courtesy we refunded the difference to your original rate. All of our rooms have Queen size beds,
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Jaak wrote a review Feb 2023
Florida136 contributions108 helpful votes
+1
Absolutely disgusting. There was blood and public hair in the shower, mold on the showers shelf, rust/mold on the shower head. There was ONE glass in the room that wasn’t washed. The top of the refrigerator was disgusting. The dog poop area trash can is overflowing with poop bags and lots of poop that isn’t picked up. The halls smell foul. Definitely would not recommend this place to ANYONE!! Not sure where the good reviews come from…
Read more
Date of stay: February 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Share
Response from Norman Hebert, General Manager at Sonesta Simply Suites Jacksonville
Responded Mar 10, 2023
Afternoon, My apologies for your not so pleasant stay with us in February. I have recently taken over the property as General Manager and I take theses issues seriously.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
joe p wrote a review Jan 2023
Portland, Oregon98 contributions41 helpful votes
This is an accurate review of this property as of this date. This was a Candlewood Suites and now is a Sonesta Suites. The outside of the buildings has been redone including roof and is in very good shape. The grounds look very good and the staff is attentive. I checked them out. The room I had was remodeled and in fine shape. I assume all or almost all rooms have been redone for Sonesta. Hallways look good and the vibe was quiet and well managed. I hope its the same in 5 years. I stayed at the Candlewood here 10 times over 15 years and it varied from good to terrible. So its good to see it spruced up. I don't know why IHG sold the property but who cares. The local area is quiet and has extensive sidewalks that are very nice for walks long or short. This area is more of an upscale area for Jax.
Read more
Date of stay: January 2023
Value
Location
Service
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Share
avatar-image
Theresa wrote a review Dec 2022
Dothan, Alabama5 contributions1 helpful vote
Third time staying here. I always call directly to see what discounts they offer before I choose to book online and to see if they had any cancellations to get a room on the day(s) needed. While they supply dishes, pots & pans, and silver wear, those items tend to walk away with the guests, unfortunately. But, you can always ask for more and they will provide what you need. We even got an extra chair for the room this time. The rooms are always well kept and it smells fresh in the halls and room. I always see someone cleaning something. The dog paths are easy to find and the bags are always stocked. They did have some issues with their refrigerators so the food supply was depleted but they did the best they could with what they had. The laundry room is clean and the weights section is too. Always a pleasure staying here.
Read more
Date of stay: December 2022
Value
Rooms
Service
Trip type: Traveled on business
Room Tip: If you are staying for 1+ weeks, choose the large suite. They only offer Queen sized beds but in...
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
jayw760 wrote a review Sep 2022
Charlotte, North Carolina203 contributions21 helpful votes
I was in Jax this summer for a travel job. I spent five months at this location. Everything I needed on sight. Free laundry on site was a plus for an extended stay. The fitness center has a simple pulley style weight macheine, dumbells and a few tread mills. Lacated within ten minutes of St. John's Town Center with everything you might need to shop for. Probably fifteen minutes on route 202 to get to the beach. Lots to do in the Jacksonville area . I had very little issues with my stay overall. The rooms are cleaned once per week. In the hallways the have small devices with flow air freshener which for some is a bit strong. Very pet friendy. No swimming pool at this location. The rooms have a kitchenette with refrigerator, range top sink and dishwasher. They have some utensils and dishes but bring your own if you will be staying. The one drawback was the parking area at night. They need more nightime security out there but I believe that they were addressing this in August when I left. I will say that I never felt any danger, just people seemed to be hanging out in the lot more so than you would expect. I might have found a less expensive location for the duration of my contract. I had everything I needed onsite or close by.
Read more
Date of stay: March 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Previous
123456
Not the right property for you?
There are more places to choose from in the Jacksonville area.
PRICE RANGE
$96 - $129 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
candlewood suites - jacksonville hotel jacksonville, candlewood jacksonville, jacksonville candlewood suites
FORMERLY KNOWN AS
Candlewood Suites Jacksonville
LOCATION
United StatesFloridaJacksonville
NUMBER OF ROOMS
95
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

SONESTA SIMPLY SUITES JACKSONVILLE $103 ($̶1̶3̶5̶) - Updated 2024 Prices & Hotel Reviews - FL

Frequently Asked Questions about Sonesta Simply Suites Jacksonville
Which popular attractions are close to Sonesta Simply Suites Jacksonville?
Nearby attractions include Velocity Air Sports (0.3 miles) and Dave & Buster's - Arcade (0.2 miles).
What are some of the property amenities at Sonesta Simply Suites Jacksonville?
Some of the more popular amenities offered include free wifi, a fitness center, and laundry service.
Which room amenities are available at Sonesta Simply Suites Jacksonville?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Sonesta Simply Suites Jacksonville?
Guests can enjoy barbeque facilities and an outdoor dining area during their stay.
Is parking available at Sonesta Simply Suites Jacksonville?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Sonesta Simply Suites Jacksonville?
Conveniently located restaurants include Dave & Buster's Jacksonville, Leci's Italian Cafe, and Chicken Salad Chick.
Are there opportunities to exercise at Sonesta Simply Suites Jacksonville?
Yes, guests have access to a fitness center during their stay.
Are any cleaning services offered at Sonesta Simply Suites Jacksonville?
Yes, laundry service and self serve laundry are offered to guests.
Are pets allowed at Sonesta Simply Suites Jacksonville?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Sonesta Simply Suites Jacksonville?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Sonesta Simply Suites Jacksonville?
Many travelers enjoy visiting The Clarke House Park (9.6 miles), James P. Small Park (8.8 miles), and St Joseph's Mission Schoolhouse (6.7 miles).