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Holiday Inn Express & Suites Denton-Unt-Twu, an IHG Hotel

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Traveler (27)
Room & Suite (28)
Dining (15)

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About

#7 of 28 hotels in Denton
Location
4.2
Cleanliness
4.6
Service
4.4
Value
4.4
Situated just 35 minutes north of Dallas & Fort Worth in Denton, Texas, our hotel's location is ideal, but that's not all! We also have a strong commitment to providing guests with the best service and amenities possible. The Holiday Inn Express Hotel & Suites Denton - UNT-TWU, you are our priority. Our corporate guests appreciate this hotel's location in Denton, Texas because lodging with us means easy access to local businesses, such as FEMA, Peterbilt, Schlumberger, Tetra Pak, City of Denton, Medical City Denton and Texas Health Presbyterian Hospital Denton. In addition, we offer a Business Center and spacious meeting room that make it just as convenient to work from the hotel as from the office. Guests traveling for pleasure are equally pleased with the location of our hotel's property. In Denton, Texas, we put you close to all the fantastic area attractions.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Bowling offsite
Tennis court offsite
Kids stay free
Parking
Wifi
Hot tub
Indoor pool
Heated pool
Breakfast available
Breakfast buffet
Complimentary tea
Vending machine
Water park offsite
Board games / puzzles
Children's television networks
Highchairs available
Business Center with Internet Access
Conference facilities
Meeting rooms
Convenience store
Gift shop
Newspaper
Non-smoking hotel
Shared lounge / TV area
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
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Room features
Blackout curtains
Air conditioning
Housekeeping
Safe
Telephone
Microwave
Cable / satellite TV
Walk-in shower
Wardrobe / closet
Iron
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Mid-range
Green
Languages Spoken
English, Spanish
Hotel links
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Location

4485 North I-35, Denton, TX 76207-3417
Holiday Inn Express & Suites Denton-Unt-Twu, an IHG Hotel
350Reviews3Q+A63Room tips
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Dawnia R wrote a review Mar 10
1 contribution
The check in process was the quickest and easiest I’ve ever experienced. Priceline offered a great rate for the family suite, which included 2 queen beds and a pullout couch. The rooms were big and spacious and the staff was friendly and helpful. I would highly recommend this hotel.
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Date of stay: March 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Rose Sens, General Manager at Holiday Inn Express & Suites Denton-Unt-Twu, an IHG Hotel
Responded 1 week ago
Dear Dawniar2024, Thank you for taking the time to tell us about your experience at Holiday Inn Express DENTON-UNT-TWU. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Lynda W wrote a review Jun 2023
San Antonio, Texas31 contributions25 helpful votes
Hotel's Favorite
Very clean and efficiently run. Room lacked touches such as pen and paper, laundry bag. Linens were very soft and comfortable. Breakfast was usual buffet fare. Would definitely stay again. Linens were very clean and soft. Pillows and bed comfortable. AC unit was a bit loud, but tolerable. .
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Date of stay: June 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Rose Sens, General Manager at Holiday Inn Express & Suites Denton-Unt-Twu, an IHG Hotel
Responded 1 week ago
Dear Saviolet, Thank you for taking the time to tell us about your experience at Holiday Inn Express DENTON-UNT-TWU. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Anthony N wrote a review Jan 2024
1 contribution
I had an extremely rough night sleeping on my first night of my stay due to noise disturbances, and in the morning requested a new room on a higher floor. Front desk staff wasn't yet on site for the day and I had to work all day. I later received a voicemail stating that my request could be accommodated and to call the front desk back. When I called the front desk back around lunch, the manager I had spoken to said that they've already assigned me a new room and asked when I would be able to come back to move my belongings to the new room. I told her I was working all day, and that I would be back in the evening to move my belongings myself. When she asked if I wanted them to move my things for me, I said absolutely not and that I will do that when I'm back. She said okay, and stated, "I don't know how that will work with housekeeping but I will call you back" which I didn't know what that meant. I never received a call. When I arrived back at the hotel that evening, I came to find out that hotel staff entered my room against my wishes and moved everything to the new room. My clothes were thrown into a trash bag, toiletries and groceries I had laying out were handled in an unknown manner, and my remaining items were found in a pile on the couch in the new room. When I brought up the concern with the on-duty manager, she called the owner Mr. Kumar Mayank and he promptly arrived. He apologized and offered me 10,000 IHG rewards points or $100 to treat myself to dinner. I did not accept his offer because 1) I wasn't sure that I would be booking any future stays with IHG after this incident, 2) I had not had proper time to think if this was an appropriate measure given that my privacy was violated, and 3) neither of those options would even replace one nights stay at an IHG hotel in the future given the price, had I decided to book another one. I later inquired with the front desk to request a written copy of their hotel policies and procedures, as I wanted to understand further if the actions taken by the hotel was in direct violation. The now on-site manager stated that the hotel does not operate under any written policies in absolutely any regard and operates 100% under "common sense" only. The only policy agreement between the hotel and the guest is presented at the time of check-in and refers only to room damages, pet fees, and things of that nature. I could understand if the hotel needed to book my old room as it was approaching the new years holiday. Not only was this not vocalized or communicated to me, but upon my arrival back at the hotel of the night of the incident, my keys to the original room were still valid meaning that the room had not been assigned a new guest. Additionally, I observed guests without reservations coming in while having my conversation with Mr. Kumar Mayank in the hotel lobby, despite him telling me falsely that the hotel was fully booked at that time. I confirmed there were still rooms available after our conversation by checking online. I opened a claim with IHG Customer Care and it has yet to be resolved as of this time.
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Date of stay: December 2023
Value
Location
Service
Trip type: Traveled solo
Room Tip: Noise is a concern for this hotel. Light sleepers beware. Also, the washing machine had black...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Jenny W wrote a review Dec 2023
1 contribution
Avoid at all cost. Someone is taking credit card information and purchasing food cards online for the local eateries. A male attempted to access the room with a do not disturb sign on the door as housekeeping saw us leave for breakfast. Had the inside lock not been engaged, he would have gained entry to my teenage daughter. There is something very sketchy about this place. The front desk clerk threatened to call the Denton Police if I did not pay cash for my room the following morning even though they had already hit the credit card the night before. I myself called the police to report the fraud and the front clerk became very unprofessional telling patrons that my card was insufficient. The manager who was "on her way" for over 45 minutes never did show up. You've been warned. AVOID!!!!
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Date of stay: December 2023
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from IHG Service, Owner at Holiday Inn Express & Suites Denton-Unt-Twu, an IHG Hotel
Responded Dec 20, 2023
Hi Jenny W, We appreciate you choosing the Holiday Inn Express And Suites University of North Texas - Texas Woman's University for your leisure stay. We aim that our guests are comfortable and would have a lasting impression of the brand, and I'm sorry for the issues you encountered with us. It is not what we strive for at IHG Hotels and Resorts. Your comments will not go unnoticed, as I have shared them with our management teams. I know they appreciate your sharing your experience, and I am confident they will take steps to ensure the necessary guidelines are in place to stop this from occurring again. I have sent you a private message to discuss this further. I hope we'll remain your dependable choice, as we promise to make your stay more memorable and exciting. Yours in hospitality, Melissa P Case Manager IHG Hotels & Resorts Service
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Landyn R wrote a review Sep 2023
1 contribution
There are terrible and are straight up scammers they need there business shut down they have very unethical tactics for the last room THEY WILL CHARGE YOU EXTRA FOR THE ROOM 750 DONT EVER GO HERE THEY WILL END UP FCKING YOU
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Date of stay: July 2023
Value
Location
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Rose Sens, Owner at Holiday Inn Express & Suites Denton-Unt-Twu, an IHG Hotel
Responded Oct 1, 2023
Dear Mr. Landyn We are so sorry to hear you felt we were not professional. We do apologize for your experience but as a hotel, we did what seemed necessary and canceled your reservation. We will not allow anyone to be disrespectful to our front desk and call derogatory terms and racist names. Best Wishes
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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jetsly wrote a review May 2022
Minneapolis, Minnesota1554 contributions246 helpful votes
Because this hotel overlooks the eastbound frontage road, access is a bit of a challenge, especially in the dark. Still, it is far enough in from the interstate to be quiet, and our room and the public facilities alike were certainly clean. And that's pretty much it for the positives. The indoor pool and hot tub look attractive, but there was little difference in temperature between them. I run baths at home a lot hotter than this "hot tub." There was a microwave and frig in the room, but the frig was not plugged in, and lacked a freezer element for our dry ice. Wouldn't have mattered anyway, because although we could hear it humming and had it turned well up, nothing got cold during the night. There was also a safe in the room ... which didn't open. In short, there are a lot of issues here that could be easily addressed, if someone would just take the time to do so! As for breakfast, this was really hit and miss, but we'll give them a break here because supply chain issues are really impacting hotels nationwide.
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Date of stay: April 2022
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Quest is Mine wrote a review May 2022
1 contribution
This is definitely the establishment that you want to stay in. The front desk staff is punctual and polite. They are also precise and give you all the information that you need. And even more if you ask such as surrounding venues. It is very very clean and over all a good atmosphere. Great for children the pool is maintained and checked at least one a week. I stayed there for 4 weeks and talked with the pool guy. The managers on all shifts address all issues promptly. Very clean no pets allowed. Overall a good experience.
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Date of stay: May 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Rose Sens, Other at Holiday Inn Express & Suites Denton-Unt-Twu, an IHG Hotel
Responded May 8, 2022
Dear Quinton, Thank you for taking the time to tell us about your experience at Holiday Inn Express DENTON-UNT-TWU and giving us 5/5. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope to see you again real soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sarah V wrote a review May 2022
1 contribution
My children and I had to stay for a week because we were in between houses. I will never go to any other hotels again. The service was amazing and the hotel is clean. Had everything we needed and breakfast is amazing! My kids loved every bit of it. Was like a vacation. Great stay!
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Date of stay: May 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Rose Sens, Other at Holiday Inn Express & Suites Denton-Unt-Twu, an IHG Hotel
Responded May 8, 2022
Dear Sarah, Thank you for taking the time to tell us about your experience at Holiday Inn Express DENTON-UNT-TWU and giving us 5/5. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope to see you and your family again real soon!!!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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YS wrote a review May 2022
1 contribution
The hotel accommodations were comfortable and clean, we were not for wanting in those departments; the breakfast was a good compliment. We could hear the guests stomping above, unfortunately. But BE AWARE, that if you are traveling with younger kids' teams, (10YO) do not stay here. We were rudely asked by the night manager to keep it down during non-quiet hours in the library (I mean lobby) Mind you, this is at 4:30 PM on Friday & 8 PM on Saturday. The rest of the staff was great! We understand being respectful of other guests' stays and controlling our own team But beware if you are wanting to congregate in the lobby with any kind of large-ish group. It put a definite damper on an otherwise fun weekend with our team. Unfortunately, we will not be returning to this hotel in the future due to the way the manager treated our group.
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Date of stay: April 2022
Value
Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from IHG Service, Owner at Holiday Inn Express & Suites Denton-Unt-Twu, an IHG Hotel
Responded Jun 12, 2022
Hi 389yues,​ ​ Thank you for sharing your thoughts about your stay. We appreciate you for choosing our hotel brand for your travel.​ ​ I'm glad that you find our hotel location and services good. Our goal has always been to provide our guests with the best hospitality service, and I'm sorry about what happened during your stay. I assure you that your concerns have been forwarded to the hotel management for review. ​ Again, thanks for doing business with IHG, and we hope to welcome you back!​ ​ Always,​ ​ Carl J​ Case Manager​ IHGService​
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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C J wrote a review Apr 2022
Mobile, Alabama20 contributions9 helpful votes
This hotel is nice and quiet. The hotel staff are nice and breakfast was good. For the area, this hotel is easy to get to and is close to many places to eat. We stay here every time we pass through the area.
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Date of stay: April 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Rose Sens, Other at Holiday Inn Express & Suites Denton-Unt-Twu, an IHG Hotel
Responded Apr 7, 2022
Dear CJ, Thank you for taking the time to tell us about your experience at Holiday Inn Express DENTON-UNT-TWU. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Not the right property for you?
There are more places to choose from in the Denton area.
PRICE RANGE
$106 - $187 (Based on Average Rates for a Standard Room)
LOCATION
United StatesTexasDenton
NUMBER OF ROOMS
92
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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HOLIDAY INN EXPRESS & SUITES DENTON-UNT-TWU, AN IHG HOTEL $88 ($̶9̶8̶) - Updated 2024 Prices & Reviews - TX

Frequently Asked Questions about Holiday Inn Express & Suites Denton-Unt-Twu, an IHG Hotel
Which popular attractions are close to Holiday Inn Express & Suites Denton-Unt-Twu, an IHG Hotel?
Nearby attractions include Alamo Drafthouse Cinema (0.7 miles) and Walmart Supercenter (0.7 miles).
What are some of the property amenities at Holiday Inn Express & Suites Denton-Unt-Twu, an IHG Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Holiday Inn Express & Suites Denton-Unt-Twu, an IHG Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn Express & Suites Denton-Unt-Twu, an IHG Hotel?
Guests can enjoy free breakfast and complimentary tea during their stay.
Is parking available at Holiday Inn Express & Suites Denton-Unt-Twu, an IHG Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Express & Suites Denton-Unt-Twu, an IHG Hotel?
Conveniently located restaurants include Cracker Barrel, In-N-Out Burger, and Brisket Burger.
Are there opportunities to exercise at Holiday Inn Express & Suites Denton-Unt-Twu, an IHG Hotel?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Are any cleaning services offered at Holiday Inn Express & Suites Denton-Unt-Twu, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Holiday Inn Express & Suites Denton-Unt-Twu, an IHG Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Holiday Inn Express & Suites Denton-Unt-Twu, an IHG Hotel?
The staff speaks multiple languages, including English and Spanish.
Is Holiday Inn Express & Suites Denton-Unt-Twu, an IHG Hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.