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TownePlace Suites Columbia Southeast/Fort Jackson

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Traveler (108)
Room & Suite (23)
Videos (1)

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About

#9 of 101 hotels in Columbia
Location
4.5
Cleanliness
4.7
Service
4.6
Value
4.5
GreenLeaders Bronze level
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Golf course
Tennis court
Kids stay free
Parking
Wifi
Pool / beach towels
Outdoor pool
Fence around pool
Breakfast available
Breakfast buffet
Vending machine
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Meeting rooms
Spa
BBQ facilities
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Picnic area
Sun umbrellas
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Kitchenette
Microwave
Flatscreen TV
Sofa bed
Bath / shower
Complimentary toiletries
Refrigerator
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Green
Quiet
Languages Spoken
English, Spanish
Hotel links
Special Offer:Earn 1,000 Bonus Points & 1 Bonus Elite Night Credit Each Night.
520Reviews5Q+A100Room tips
Traveler rating
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covewomyn wrote a review Mar 6
Narragansett, Rhode Island7 contributions8 helpful votes
The staff were all pleasant and helpful. The room was very clean. The breakfast attendant, Erica, was extremely attentive. The breakfast was mostly packaged such as an egg white frittata with feta and sun dried tomatoes which was unusually good considering I had low expectations for a packaged egg product. Packaged oatmeal cups, cereals in dispenser bins, make your own waffles etc. The reason for a 4 star is 2 fold: there is some wear on door edges, handles etc and the entire outdoor patio is a smoking area. Even when no one is smoking there are butt containers that exude an old cigarette smell, but it is outdoors and not overwhelming. Overall safe, clean, quiet, convenient and pleasant.
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Date of stay: March 2024
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Michelle N wrote a review Mar 3
1 contribution
The rooms are spacious and clean and Erica was the most attentive and helpful during breakfast. She went above and beyond to ensure we had what we needed, such as milk alternatives. The coffee was hot and fresh and the breakfast was nutritious. I also love that they had gochujang hot sauce, which is my fav!!
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Date of stay: March 2024
Value
Location
Service
Trip type: Traveled with friends
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Anna Jo A wrote a review Mar 2
1 contribution
Love this hotel! The rooms are great! Our fridge is full size! And Erica is who you want running breakfast! She is friendly and the jalapeño soufflé she made was amazing! She checks on everything and everyone continuously. 10/10 totally recommend!!
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Date of stay: March 2024Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Malik C wrote a review Feb 2024
1 contribution
I was visiting on TDY and my experience was 10/10. Ms. Erica always had a smile on her face and always asked if I needed anything. Her good energy was felt every morning as she came around. She had great conversation and you can tell she really cares about her customers. Definitely will come again! -Malik
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Date of stay: January 2024
Value
Location
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Nicole W wrote a review Feb 2024
2 contributions1 helpful vote
My daughter in law Meagn graduated from basic training in South Carolina and we couldn't more proud of her..Eric that works there was amazing with all our needs ,her smile will light up a room...Thanks for the amazing customer service. I would definitely come back.
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Date of stay: February 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Stacey D wrote a review Feb 2024
1 contribution
My family and I were here from Georgia for my nephew’s graduation from U.S. Army Boot Camp. The stay was awesome! The complimentary breakfast was delicious! Erica was very professional and polite. She’s an asset to the establishment. You don’t find that much today in customer service. She made sure we were taken care of! From Stacey, Tracey, and Vera, Of Albany, GA
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Date of stay: February 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Familia N wrote a review Dec 2023
San Antonio, Texas1 contribution
Stayed there due to my son graduation from basic training from the Army. I didn’t complain during my stay because we were really busy. When we first came in we noticed that the door looked liked it had been pried open with three huge marks the side of the door. You can almost see inside the room. The carpet looks like it needs replacing. The A/C we didn’t use the heater because it was giving off a smell like something was burning so we left it off. Probably should have brought up my concerns to management but did not have the time and energy. If it wasn’t for the basketball court probably wouldn’t have enjoyed my stay at all.
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Date of stay: December 2023
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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MasCabron23 wrote a review Sep 2023
Columbia, South Carolina407 contributions242 helpful votes
This particular location does not live up to the Marriott brand mainly because of the staff and their poor work ethic and attitude. The rooms are just ok. They are dirty with stains on the walls, trash under and behind the bed, trash under the couches and chairs. The housekeeping staff didn't clean our room either. We had to force the issue. The "breakfast" was subpar, to say the least! They had pre-packaged breakfast sandwiches that were somewhat questionable as far as taste and looks. I still do not understand the purpose of putting out slices of cheese. It is not like there was any protein to make a sandwich or something. Now on to the staff, I don't know her title or name because she did not have a name tag on but whoever was stocking and maintaining the breakfast area had a real attitude. She also looked messy and very unprofessional again doesn't fit the Marriott brand. To make matters worst, she was going around turning off the toaster for people without their knowledge. It was blatantly apparent she does not like her job. She even went as far as informing her friend aka front desk clerk to inform me and others about the do's and don't's of the toaster. You think there would be a sign or something but I guess that is asking too much. The female (older woman) front desk clerk had a bit of an attitude too. Every time I went to the front desk she was never around. Several times she was outside smoking cigarettes on the patio with other staff members. Again, this is not the Marriott I am used to. Overall, the staff seems like they do not like their job and just has some kind of chip on their shoulder and does not want to provide exceptional service. If at all possible, go somewhere else to stay.
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Date of stay: August 2023
Value
Location
Service
Trip type: Traveled with family
Room Tip: Laundry is ridiculously expensive! $1.75 per wash load $2.00 per dryer load
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from , General Manager at TownePlace Suites Columbia Southeast/Fort Jackson
Responded Sep 5, 2023
MasCabron23, Our top priority is always our guests - Ensuring every guest is taken care of with the best service possible. I truly and deeply apologize that this hasn't been your experience so far, and I hope you will allow us to turn it around for you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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kevin d wrote a review Aug 2023
1 contribution
I KEVIN DENNIS .STAY AT YOUR HOTEL ON JULY 12TH TO .19 I WOULD LIKE TELL YOUR STAFF THEY WERE EXCELLENT . A SPECIAL THANKS TO JOUR FRONT DESK .TO MRS.KIMBERLY LACKLAND.AND.BRANDON GREENE.AND DARIS HARRIS
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Date of stay: July 2023
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Byron W wrote a review Aug 2023
3 contributions
Erica was a very sweet and nice lady she made sure we did not need anything at breakfast she stayed very busy and was checking on every one in the breakfast area she was very neat and organized and very polite
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Date of stay: August 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
$120 - $178 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
towneplace suites by marriott columbia se/fort jackson hotel columbia, towneplace suites columbia
LOCATION
United StatesSouth CarolinaColumbia
NUMBER OF ROOMS
91
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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TOWNEPLACE SUITES COLUMBIA SOUTHEAST/FORT JACKSON $143 ($̶2̶0̶6̶) - Updated 2024 Prices & Hotel Reviews - SC

Frequently Asked Questions about TownePlace Suites Columbia Southeast/Fort Jackson
Which popular attractions are close to TownePlace Suites Columbia Southeast/Fort Jackson?
Nearby attractions include Adrenaline (0.4 miles), Thrash The Smash Room (0.5 miles), and Big Lots (0.7 miles).
What are some of the property amenities at TownePlace Suites Columbia Southeast/Fort Jackson?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at TownePlace Suites Columbia Southeast/Fort Jackson?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at TownePlace Suites Columbia Southeast/Fort Jackson?
Guests can enjoy free breakfast and barbeque facilities during their stay.
Is parking available at TownePlace Suites Columbia Southeast/Fort Jackson?
Yes, free parking is available to guests.
What are some restaurants close to TownePlace Suites Columbia Southeast/Fort Jackson?
Conveniently located restaurants include Chick-fil-A, Taco Time, and Big T's Bar-B-Que.
Are there opportunities to exercise at TownePlace Suites Columbia Southeast/Fort Jackson?
Yes, guests have access to a pool and a fitness center during their stay.
Are any cleaning services offered at TownePlace Suites Columbia Southeast/Fort Jackson?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at TownePlace Suites Columbia Southeast/Fort Jackson?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does TownePlace Suites Columbia Southeast/Fort Jackson offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.
Which languages are spoken by the staff at TownePlace Suites Columbia Southeast/Fort Jackson?
The staff speaks multiple languages, including English and Spanish.