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Staybridge Suites Durham-Chapel Hill-Rtp, an IHG Hotel

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Traveler (55)
Room & Suite (22)
Dining (9)

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About

#27 of 66 hotels in Durham
Location
4.5
Cleanliness
4.6
Service
4.5
Value
4.5
Come to the Staybridge Suites Chapel Hill-Durham , a new, all-suite extended-stay hotel. We re located a few miles from Duke Medical Center, UNC Chapel Hill, Dupont, IBM, Motorola, Nortel, and GlaxoSmithKline. Guarantee the success of your next event in our smartly decorated meeting rooms, with professional planners to assist you. Take care of business in our 24-hour business center with copying and faxing services. Our spacious fitness facility and swimming pool will allow you to relax during your stay and work off the stress after a busy day of meetings. Each of our delightfully appointed suites will have you feeling like you are vacation, even if you re not. Each has a fully equipped kitchen with all the tools you ll need to whip up your favorite meals. Enjoy thoughtful amenities such as cable TV, free high-speed Internet access, and voicemail-enabled phones. Staybridge Suites is moments from all the unique, interesting attractions of the Chapel Hill/Durham area. We are convenient to the Morehead Planetarium, Studio 91, Ackland Art Museum, Triangle Theatre Festival, Wallace Wade Stadium, and the Carolina Brewery. Get comfortable it s Staybridge Suites Chapel Hill Durham!
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Parking
Wifi
Outdoor pool
Bar / lounge
Breakfast available
Breakfast buffet
Conference facilities
Meeting rooms
BBQ facilities
Baggage storage
Convenience store
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Safe
Kitchenette
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Quiet
Green
Languages Spoken
English, Spanish
Hotel links
Special Offer:Book Direct & Save with IHG One Rewards
266Reviews9Q+A60Room tips
Traveler rating
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Alika M wrote a review Oct 2023
5 contributions
The pillows are the fluffiest I ever felt very comfortable bed great view good location enjoy the weight room enjoyed there breakfast beautiful pool wonderful staff clean rooms price rate excellent. Room service available dry cleaning available full body massage available nice door greeter welcoming environment every cool an comfortable spaces inside out WiFi available fax copy machine available laundry room available access to all stories an restaurant very quiet an peaceful
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Date of stay: October 2023
Value
Location
Service
Trip type: Traveled with family
Room Tip: Use trip advisor for all your future travel an location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Kathryn H wrote a review Feb 2023
2 contributions2 helpful votes
Hotel's Favorite
We stayed at the Staybridge Suites for just one night for a medical appointment. We were looking for a clean, quiet room with kitchen facilities and that is exactly what we received! The bed was super comfy (medium hardness) and the sheets/blankets soft and cozy. We did a separate bedroom so that we all didn't have to go to bed at the same time and it worked like a charm. Everything was in working order, clean and not worn, and the staff was friendly. The reasoning behind the 4 stars versus 5 is twofold. The elevator needs servicing. It is very bumpy, loud, and one time the doors were closing but it wouldn't move. We were afraid of getting stuck when we rode it. The other reason was the breakfast. Normally breakfast wouldn't impact a rating for me but this was a safety issue. The yogurt (prepackaged) was sitting in a metal bin with no cooling the entire breakfast time. When I grabbed one, it was warm. That is a good way to get people sick. Other than that, it was a good price for a great room! I would stay there again!
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Date of stay: February 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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glynr34 wrote a review Jun 2023
Clintwood, Virginia259 contributions80 helpful votes
My wife and I stayed here three nights recently. The lobby staff were awesome, helpful and engaging. The suite we had was on the fourth floor and the lay-out was spectacular. It is a two room suite with tv's in both rooms, a couch and a chair in the lounging room. This property is extremely well-maintained , a good breakfast bar and a social hour. The location is good for visitors to Duke Medical or downtown. Hats off to all the employees who made our visit memorable and enjoyable.
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Date of stay: May 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Tour43219406411 wrote a review May 2023
Columbus, Ohio1 contribution
I've hesitated to post this but I've given both the hotel management and IHG general management weeks to address this... As I looked through my room to be sure I had not left anything as I prepared to check out, I found dog feces when I moved a curtain. I took a picture and showed it to the receptionist when I checked out. She offered me a $20 discount which I accepted. About 5 minutes later I spoke with her and said I did not think that was sufficient and she changed it to $$40. But when I checked my account I had only been given a $20 discount. For finding dog feces in your room I think a $40 discount is minimal. A $20 discount barely registers. Despite me leaving messages, no one at the hotel has called me back.
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Date of stay: March 2023
Value
Location
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from IHG Service, Owner at Staybridge Suites Durham-Chapel Hill-Rtp, an IHG Hotel
Responded Jun 3, 2023
Hi Tour43219406411, Thank you for letting us know of these concerns. We appreciate you choosing Staybridge Suites Durham-Chapel Hill-Research Triangle Region for your stay and appreciate you doing business with IHG Hotels and Resorts. We strive to give excellent and impressive service to all our guests, and I am sorry for what happened during your stay with us. I have shared your comments with the hotel management, and I'm confident that the necessary steps will be taken, so we can better serve you in the future. I’ve also sent you a private message to obtain additional details about your stay. We value your feedback and welcome the opportunity to serve you better. I look forward to your response. Sincerely, Crisel V. Case Manager IHG Hotels & Resorts Service
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Andrew I wrote a review May 2023
44 contributions29 helpful votes
+1
ROACHES!! I have seen two roaches in my room and the room is not cleaned well!! I had to kill a roach in my shower last night and spoke to the manager earlier today. They comped my room for the night and offered a change of room. I had to speak with my manager due to being on a work trip to see if they would be able to switch hotels for me. I called back to the hotel and they were unable to secure a change of room. I got back to the hotel after working all day, they entered my room without permission or notice!! They used pesticides in my room and LEFT the used pesticide bottle in my room!! They left the cabinets open in the bathroom and moved everything in the kitchenette. This hotel has seen MANY better days and is not maintained well!! There were food still on some of the plates in the cabinet, and did I mention roaches? The front desk staff is not very helpful and could use some training! For the price I am paying you would think there would be a clean room and no roach roommates! Stay away from this hotel!!
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Date of stay: May 2023Trip type: Traveled on business
Room Tip: Stay away from this hotel! There are MANY other hotels in the area!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from IHG Service, Owner at Staybridge Suites Durham-Chapel Hill-Rtp, an IHG Hotel
Responded May 19, 2023
Hi 24andrewi, Thank you for choosing to stay at Staybridge Suites Durham-Chapel Hill-Research Triangle Park! We strive to champion your business and leisure travels. I am sorry we missed making your experience seamless. Your feedback is important to us. I've shared your comments with the team to identify the areas that require improvement. We hope you will give us another chance to show you our commitment to providing the exceptional experience you deserve! Best Regards, Alice P. Case Manager IHG Hotels & Resorts Service
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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MMPJMH wrote a review Mar 2023
Daytona Beach, Florida649 contributions316 helpful votes
First time here and we shall return. It's outstanding: very large rooms, massive fitness center with free weights, free washers and dryers (4 of each), spotless hallways and grounds and a breakfast that will have you telling your fellow travelers not to miss: fresh walnuts and pecans... Chobani yogurts... scrambled eggs/egg pockets... sausage or bacon... really good bagels and various breads... fresh blueberries/strawberries/bananas... and coffee in the lobby well before the start of breakfast. Special thanks to Veronica on the front desk for honoring our IHG Diamond status with a fabulous room that included windows that open for a breeze with screens. And here's one you don't get too often: speedy elevators! A very good show, GM Mario!
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Date of stay: March 2023
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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dalm0m wrote a review Nov 2022
NJ1806 contributions117 helpful votes
This was a nice property but seemed small. The location seemed off too me, farther away from the main drag than I was comfortable with but the woodsy location was quiet. The staff was gracious. They greeted us as "loyalty members" and were quite warm. The room was big, comfortable & clean. Each room is a bit different. Ours had an L shaped set up but friends next door had an actual bedroom. The breakfast was delicious. Honestly it was the best free hotel breakfast I have had since the pandemic. It was like a pre-covid breakfast: fresh eggs, sausage, potatoes the ability to make your own waffle. There was a buffet of toppings & mix ins for your eggs or yogurt. You even had a choice of cereals & fruits. The drink dispensers weren't working but they stocked the buffet bar with bottled choices. I wish they had offered water too. I did not like the high tub / shower. It felt almost European because it's a long stretch to climb out of the tub. I would have liked a hand hold / safety bar.
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Date of stay: October 2022
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Christopher B wrote a review Aug 2022
Westminster, Maryland8 contributions3 helpful votes
The beds were very comfortable in our rooms. The suite style fit our needs well. However, little things like a broken front door handle, a dishwasher that was not attached to the cabinetry and a bathroom door that stuck to the floorade for just an ok stay.
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Date of stay: August 2022Trip type: Traveled with family
Room Tip: Only one elevator was working, so be patient.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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patricia s wrote a review Aug 2022
1 contribution
Room on first glance look ok but has a terrible strong small of air freshener as you walk in, making me nauseous. Then discovered so much mold in the room, doesn’t help that I have bad mold allergy. Air freshener obviously used to cover the small of mold.
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Date of stay: August 2022Trip type: Traveled as a couple
Room Tip: Would not recommend If you have allergies to mold or very strong scents.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from IHG Service, Owner at Staybridge Suites Durham-Chapel Hill-Rtp, an IHG Hotel
Responded Aug 21, 2022
Hello, patricia s We are very interested in your opinion about your stay with us on our property. We need insights like yours to improve our quality and constantly aim higher for the enjoyment of our guests. It is lovely to see you have chosen us for your stay. I would like to take this chance to apologize for the situation you have encountered. Don't worry, I have shared your sentiment with our management for further attention. We strive to provide the highest standards in accommodation. I hope you visit again in the future and give us a chance to show you the adjustments we've made to improve. See you around! Alejandro G. Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Bright888 wrote a review Jul 2022
2 contributions1 helpful vote
This hotel works with Priceline. IHG uses Priceline to promote itself. We booked and paid for a room for 4 adults. When we got to the hotel after an 8 hour drive, the front desk clerk Shequan (and his manager who he spoke to on the phone) would not accommodate us with an appropriately sized room that we paid for. We were told that even though we paid for a room for 4 adults, they could only give us a room with a king bed and a small pull out bed that could only fit 1 person. No help was offered simply because it was done by a third party, Priceline. Shequan said his manager on the phone would not budge with giving us the correct room for which we paid. We were told they would not accept Priceline’s Agreement that showed we paid for a room for 4 adults. They would only give us a 4 person room if we paid for the room directly with them. We explained that we already paid for the room in full and it was not a refundable offer. Shequan said his manager on the phone did not care and would not budge. In the end it took us over an hour to resolve the matter and get a refund. I would be careful about booking with this hotel. I wish I read Trip Advisors reviews. There were others who also had bad experiences booking, even directly. We ended up at the Hilton Garden which had great customer service and a comfortable room.
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Date of stay: July 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from IHG Service, Owner at Staybridge Suites Durham-Chapel Hill-Rtp, an IHG Hotel
Responded Oct 4, 2022
Hi bright8882, Thank you for leaving us feedback surrounding your experience with the Staybridge Suites Durham-Chapel Hill-Rtp. We appreciate you choosing us and doing business with IHG® Hotels & Resorts. We dedicate ourselves to providing a positive and excellent hotel experience, and I am sorry to learn that some aspects of your visit turned out otherwise. I have shared your comments with our hotel management and sent you a private message to obtain additional details about your stay. I hope you read it at your most convenient time. Sincerely, Renz A. Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$122 - $149 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
staybridge suites durham-chapel hill-rtp hotel durham
LOCATION
United StatesNorth CarolinaDurham
NUMBER OF ROOMS
88
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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STAYBRIDGE SUITES DURHAM-CHAPEL HILL-RTP, AN IHG HOTEL $143 ($̶1̶9̶6̶) - Prices & Reviews - NC

Frequently Asked Questions about Staybridge Suites Durham-Chapel Hill-Rtp, an IHG Hotel
Which popular attractions are close to Staybridge Suites Durham-Chapel Hill-Rtp, an IHG Hotel?
Nearby attractions include Cameron Indoor Stadium (0.3 miles), Big Lots (0.4 miles), and Marshalls (0.5 miles).
What are some of the property amenities at Staybridge Suites Durham-Chapel Hill-Rtp, an IHG Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Staybridge Suites Durham-Chapel Hill-Rtp, an IHG Hotel?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Staybridge Suites Durham-Chapel Hill-Rtp, an IHG Hotel?
Guests can enjoy free breakfast, a lounge, and barbeque facilities during their stay.
Is parking available at Staybridge Suites Durham-Chapel Hill-Rtp, an IHG Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Staybridge Suites Durham-Chapel Hill-Rtp, an IHG Hotel?
Conveniently located restaurants include Namu Restaurant & Coffee Bar, Outback Steakhouse, and Duck Donuts.
Are there opportunities to exercise at Staybridge Suites Durham-Chapel Hill-Rtp, an IHG Hotel?
Yes, guests have access to a pool and a fitness center during their stay.
Are any cleaning services offered at Staybridge Suites Durham-Chapel Hill-Rtp, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Staybridge Suites Durham-Chapel Hill-Rtp, an IHG Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Staybridge Suites Durham-Chapel Hill-Rtp, an IHG Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Staybridge Suites Durham-Chapel Hill-Rtp, an IHG Hotel?
The staff speaks multiple languages, including English and Spanish.