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Hilton Garden Inn Islip/MacArthur Airport

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Traveler (68)
Room & Suite (42)
Dining (13)

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About

#1 of 5 hotels in Ronkonkoma
Location
4.5
Cleanliness
4.5
Service
4.4
Value
4.1
The Hilton Garden Inn Islip/MacArthur Airport hotel is a half-mile from Long Island MacArthur Airport, in the heart of the Ronkonkoma and Western Suffolk County business districts of New York, and minutes from Bohemia. Take advantage of our central location to travel east to the Tanger Outlets in Riverhead, Long Island's vineyards, and the Hamptons, all within 40 miles, or travel only six miles to the ferries taking you to Fire Island. The Hilton Garden Inn Islip/MacArthur Airport hotel offers deluxe accommodations, friendly service, and a relaxed atmosphere that awaits our guests. Certain to please the busy executive or leisure traveler, our rooms and suites are well-appointed with a variety of amenities including a 32-inch television, complimentary high-speed Internet access, two dual-line phones with data port and voicemail, and the Hilton Clock Radio which provides a mini-plug for your MP3 Player.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Business Center with Internet Access
Conference facilities
Baggage storage
Convenience store
Parking
Wifi
Paid internet
Breakfast buffet
Kids' meals
Outdoor dining area
Snack bar
Banquet room
Meeting rooms
Newspaper
Non-smoking hotel
Outdoor furniture
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Blackout curtains
Air conditioning
Desk
Interconnected rooms available
Seating area
Microwave
Refrigerator
Cable / satellite TV
Iron
Private bathrooms
Flatscreen TV
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Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Family
Languages Spoken
English, Spanish
Hotel links
Special Offer:Price Match Guarantee
1,364Review12Q+A100Room tips
Traveler rating
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Katerina L wrote a review Jul 2022
Sacramento, California20 contributions10 helpful votes
This is a very good hotel and the rooms were extremely clean and comfortable. I especially liked the newly remodeled bathrooms. Typically, I only stay at 5-star hotels and didn't know what to expect. I went to celebrate a friend's wedding, and now I understand why the hotel is always booked. Clean, comfortable, and polite staff.
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Review collected in partnership with Hilton Garden Inn
Date of stay: July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Albert Pali, Guest Services / Front Office at Hilton Garden Inn Islip/MacArthur Airport
Responded Oct 2, 2022
Dear Katerina L, thank you for taking the time to review our hotel. We are so happy you had a pleasant time with us and that the service at our hotel far exceeded your expectations. Your review will be shared with our team so they will know their efforts helped make your stay a great one. We look forward to welcoming you back! Have a great day.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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TOM W wrote a review Apr 2022
O'Fallon, Missouri11 contributions7 helpful votes
i stayed for 8 days, room had dirty floors, room never vacuumed, on last night, room not cleaned at all, we had to get rid of trash ourselves, and ask for clean towels, tried to get help with management, no response, to busy to help, front desk very unfriendly most of the time, food served in hotel, not very good, terrible experience for a Hilton Hotel
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Date of stay: April 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Albert Pali, Guest Services / Front Office at Hilton Garden Inn Islip/MacArthur Airport
Responded Oct 2, 2022
Dear M5073UPtomw, thank you so much for taking the time to review our hotel! We sincerely appreciate your feedback, and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. Thanks for letting us know where we fell short, and we promise to hit the mark on your next visit! We look forward to welcoming you back! Have a great day.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Paul T wrote a review Apr 2022
Dalton, Massachusetts4 contributions
We enjoyed our stay. It was centrally located for our needs, and although very near to the airport we never heard a single aircraft. Even highway noises were not noticeable. Should we have reason to stay in the area again this hotel would be high on the list.
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Review collected in partnership with Hilton Garden Inn
Date of stay: April 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Albert Pali, Guest Services / Front Office at Hilton Garden Inn Islip/MacArthur Airport
Responded Oct 2, 2022
Dear Deweyproctor, thank you for taking the time to review our hotel. We are so happy you had a pleasant time with us and that the service at our hotel far exceeded your expectations. Your review will be shared with our team so they will know their efforts helped make your stay a great one. We look forward to welcoming you back! Have a great day.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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WoodyFL wrote a review Mar 2022
Westerly, Rhode Island269 contributions76 helpful votes
Great location!!! If you need help with ANYTHING, the AGM "Thomas" is wonderful and is willing to help you to resolve any issue. He is the best Manager I have every dealt with in 35 years on the road. The front desk and the restaurant teams are awesome as well. I am a Lifetime Diamond and have real issues with Corporate Hilton and their changes to the what used to be free breakfast buffet; now there are charges, ugggg. Not GOOD and certainly NOT PROGRESS!!!
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Date of stay: March 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Albert Pali, Guest Services / Front Office at Hilton Garden Inn Islip/MacArthur Airport
Responded Oct 2, 2022
Dear WoodyFL, thank you for taking the time to review our hotel. We are so happy you had a pleasant time with us and that the service at our hotel far exceeded your expectations. Your review will be shared with our team so they will know their efforts helped make your stay a great one. We look forward to welcoming you back! Have a great day.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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rkeyes2022 wrote a review Mar 2022
Cheshire, Massachusetts1 contribution
Don't offer free breakfast, and pricey. To get basic free internet, you have to join Hilton Honors. Premium internet is then an additional $4.95/night. The rooms were clean and comfortable and if it wasn't for the greetings I explained at first, I would have given them a better rating.
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Review collected in partnership with Hilton Garden Inn
Date of stay: March 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Albert Pali, Guest Services / Front Office at Hilton Garden Inn Islip/MacArthur Airport
Responded Oct 2, 2022
Dear rkeyes2022, thank you so much for taking the time to review our hotel! We sincerely appreciate your feedback, and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. Thanks for letting us know where we fell short, and we promise to hit the mark on your next visit! We look forward to welcoming you back! Have a great day.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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HoyaSchaef wrote a review Feb 2022
North Myrtle Beach, South Carolina5 contributions
I am a Hilton diamond member with over a million miles and I travel to this area twice per month - our corporate HQ is nearby. I kept this hotel in my rotation of local places I stay up til now - long after colleagues decided this hotel was no longer up to par for various reasons. But today I closed the book on this hotel. Simple issue that could have been resolved so easily, but Albert at the front desk chose to quote hotel policy rather than listen to me. As a diamond member every Hilton provides you with free bottled water and quite often they are very friendly and don't really care if it is water you choose or another drink. When I checked in I told the woman at check-in that as a diamond member I get water but would rather have diet cokes. She told me to grab whatever I
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Date of stay: February 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Frank Canko, General Manager at Hilton Garden Inn Islip/MacArthur Airport
Responded Mar 7, 2022
Dear HoyaSchaef, Thank you for taking the time to leave us feedback about your recent experience. We understand your concerns and value your input. We have shared your comments with the staff in an effort to improve our operation. We hope you reconsider staying with us the next time your travels bring you to the Ronkonkoma area. Very Sincerely, Frank
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Melissa C wrote a review Feb 2022
Melbourne, Florida69 contributions34 helpful votes
If you’re looking for a hotel near the airport, this one is perfect. It’s reasonably priced, clean, they offer rooms to accommodate different sized groups, professional staff and good food. This isn’t my first stay here and it definitely won’t be my last.
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Review collected in partnership with Hilton Garden Inn
Date of stay: February 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Albert Pali, Guest Services / Front Office at Hilton Garden Inn Islip/MacArthur Airport
Responded Oct 2, 2022
Dear Melissa C, thank you for taking the time to review our hotel. We are so happy you had a pleasant time with us and that the service at our hotel far exceeded your expectations. Your review will be shared with our team so they will know their efforts helped make your stay a great one. We look forward to welcoming you back! Have a great day.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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dashanaec8859 wrote a review Jan 2022
Jacksonville, Florida1 contribution
Again if it wasn’t for your beautiful night stuff that help me through this difficult time I don’t know if I was able to have a good night sleep without them so caring you don’t find too many companies who have for staffs like that Thank you
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Review collected in partnership with Hilton Garden Inn
Date of stay: January 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Albert Pali, Guest Services / Front Office at Hilton Garden Inn Islip/MacArthur Airport
Responded Oct 2, 2022
Dear Dashanaec8859, thank you for taking the time to review our hotel. We are so happy you had a pleasant time with us and that the service at our hotel far exceeded your expectations. Your review will be shared with our team so they will know their efforts helped make your stay a great one. We look forward to welcoming you back! Have a great day.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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MMA1989 wrote a review Jan 2022
Orlando, Florida16 contributions6 helpful votes
Had to travel for business and this hotel is close the both the work site and airport. A short drive to most restaurants or if you want a good in-house restaurant. Staff was absolutely great and made the stay worth it.
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Review collected in partnership with Hilton Garden Inn
Date of stay: January 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Albert Pali, Guest Services / Front Office at Hilton Garden Inn Islip/MacArthur Airport
Responded Oct 2, 2022
Dear MMA1989, thank you for taking the time to review our hotel. We are so happy you had a pleasant time with us and that the service at our hotel far exceeded your expectations. Your review will be shared with our team so they will know their efforts helped make your stay a great one. We look forward to welcoming you back! Have a great day.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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IllieVa wrote a review Jan 2022
1 contribution
A hotel is a hotel, usually having similar amenities and the need to be very clean, especially during these times. At this location, what was an absolute stand out, was the customer service. Immediately being greeted with a smile, and without hesitation to help (masks were worn, however, you could see the crinkle around the eyes that were indicative of a smile). From the moment I stepped into the Hilton to the moment I left, all staff members I came into contact with were friendly and ready to assist me regardless of request or question. My overall stay was great, and the accessible amenities met my needs.
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Review collected in partnership with Hilton Garden Inn
Date of stay: January 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Albert Pali, Guest Services / Front Office at Hilton Garden Inn Islip/MacArthur Airport
Responded Oct 2, 2022
Dear llieVa, thank you for taking the time to review our hotel. We are so happy you had a pleasant time with us and that the service at our hotel far exceeded your expectations. Your review will be shared with our team so they will know their efforts helped make your stay a great one. We look forward to welcoming you back! Have a great day.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$123 - $158 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton garden inn islip macarthur airport hotel ronkonkoma, ronkonkoma hilton garden inn, hilton garden inn ronkonkoma, hilton ronkonkoma
LOCATION
United StatesNew YorkLong IslandRonkonkoma
NUMBER OF ROOMS
166
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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HILTON GARDEN INN ISLIP/MACARTHUR AIRPORT $119 ($̶1̶7̶3̶) - Prices & Hotel Reviews - Ronkonkoma, NY