I would give zero stars if I could for the 2 night/3-day stay my friend and I experienced at the Melrose in rooms 2C and 2D. It's clear by going back into the reviews that beloved owners Randy and Dan, with their kindness and breakfasts, have been gone for several years. The woman who now runs the Melrose, Sheila, doesn't provide any form of breakfast. She appears to be collecting every cent possible from this business while spending the bare-bones minimum. Amenities are non-existent: no beach towels, umbrellas, or chairs, one extra roll of toilet paper, cheap liquid soap (shampoo?) in a shower dispenser. A broken night light in the bathroom of 2D. The beds were fine, the sheets clean, but the rug on my bedroom floor (2D, see photo) was so filthy, I jumped across the rug to and from my bed nights and mornings. There is no check-in location or process. On Wed, July 7, I was late meeting a friend who arrived to find she couldn't get into the building. Even after we received a key code for my friend in 2C, the code didn't open the front door and intermittently failed to open the room for our entire stay. Guests are not given access to anyone who can actually help with lockout problems. We only had Sheila’s number because of 2C's initial problem entering, when a phone response number called Guesty had reached Sheila and she called us directly, which was over an hour after initial contact with Guesty. Guesty's voice mail emphasizes it's for "emergencies only," including lockouts. It did not seem that Guesty had contacted her. I surmise this is an ongoing issue, maybe because the lock code box next to the door appears to be outdated technology. On Fri, July 9, checkout day, the new key code to 2C stopped working after my friend returned from getting coffee. Could not get in her room to pack or in her bathroom to shower. For an hour and a half. After 3 days of continual problems reaching anyone to fix the lock problem for the rest of our stay, I bumped into Sheila in the hall on Fri morning and asked for a late checkout due to lack of room access. She refused at first, then angrily said "you two" could stay til noon. I called our experience "unacceptable" and said I would be reviewing our stay. Sheila started yelling at me. She pointed to a camera on the wall above our heads, and screamed, "That camera just recorded everything you've said and that you're threatening me." I said I'd never stayed anywhere in a vacation rental, where there was no help immediately available. She called me "smarty pants." She also tried to lock us out of the front door while we were still loading our cars! …