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Comfort Suites South

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Traveler (19)
Room & Suite (33)
Dining (6)

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About

#2 of 4 hotels in Byron Township
Location
4.0
Cleanliness
4.3
Service
4.1
Value
4.0
The Comfort Suites® South is conveniently located just 10 miles south of downtown Grand Rapids on Highway 131. This Grand Rapids hotel is close to area attractions like the Van Andel Arena, Craig's Cruisers Family Fun Center, the John Ball Zoo, the Gerald R. Ford Museum, the DeVos Place Convention Center and Grand Valley State University. Your Morning Breakfast is full of hot and delicious options making breakfast at Comfort Suites South the perfect way to start your day. Enjoy our free hot breakfast featuring eggs, meat, yogurt and fresh fruit, cereal and more, including your choice of hot waffle flavors! If you're leaving early, a Your Suite Success™ Grab & Go bag is available for the two hours prior to breakfast. Pets are welcome for an additional fee. Whether traveling for business or pleasure, the Comfort Suites South is a great place to stay when visiting the Grand Rapids area.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Parking
Wifi
Indoor pool
Heated pool
Breakfast available
Breakfast buffet
Conference facilities
Meeting rooms
Baggage storage
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Safe
Telephone
Coffee / tea maker
Microwave
Cable / satellite TV
Bath / shower
Iron
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Business
Languages Spoken
English
Hotel links
Special Offer:Book Direct For Lowest Price!
185Reviews6Q+A28Room tips
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904Rich wrote a review Sep 2023
St. Augustine, Florida14 contributions2 helpful votes
There are better options nearby. I stayed the night before in Home2 Suites and it was head and shoulders above, for only $25 more. Definitely worth the difference in price! Not the hotel's fault, but guests here were also very loud in the hallway all night and Mary Jane had definitely paid a visit.
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Date of stay: September 2023
Value
Location
Service
Trip type: Traveled solo
Room Tip: Home2 Suite is nearby. Cleaner, nicer amenities, nicer rooms, cleaner hotel.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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ClutchIsEverything wrote a review Jun 2022
Fort Wayne, Indiana98 contributions55 helpful votes
Hotel's Favorite
We were here for just one night with the kiddos. We were going to Michigan Adventure the next day and there weren't a ton of hotels cheaply priced, so we decided to stay in the Grand Rapids area. I wanted a place with a pool, and we were very happy with the pool area. Water was a bit cold, but it had a clean bathroom attached, towels just for the pool and a clean shower in the pool area. For a few kiddos that wanted to swim for a few hours, it was perfect. Oh and the pool was opened late too, which was great. Our kid are up late. It was open only for adults 11-midnight, so who knows what goes on in there from 11-midnight... but being open to 11 for kids helped make the evening much easier when trying to plan a dinner out too. The room was big. Two beds and a couch. Clean and ready when we arrived. I couldn't get the TV to work, it just seemed stuck on HDMI1 with no signal, but I wasn't planning on watching anything anyway. I was just poking around with it. I didn't call for help. Breakfast was good and most important... the breakfast area was very large. No fighting for tables. We slept well and it was exactly what we wanted.
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Date of stay: June 2022
Value
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Sleep Quality
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Nifftiffniffer wrote a review Jun 2023
Lancaster, Pennsylvania22 contributions3 helpful votes
Overall the hotel was fine. Very disappointed the hot tub is boarded over, the pool and sauna were both closed. Pool reopened by check out, but it was too late to enjoy. So much for amenities. Breakfast was typical for a hotel hot breakfast and the attendant was very helpful. There is no housekeeping unless requested. My complaint was at check in. We had gift cards to use for half our bill and after 1.5 hours on the phone with various agents and Sophia at the front desk calling franchisee services, we were unable to use them. What business is unable to apply a gift card to your balance and change you the remaining cost?! It was appalling. I even spoke with the manager Cassandra who couldn't help me. Our whopping consolation was some bonus points.
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Date of stay: June 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Amy M wrote a review May 2023
2 contributions
When we woke up in the morning my son was complaining about bug bites on his arm and legs. My husband and I pulled back the sheets and found 3 flat, round bugs that we googled and they were definitely bed bugs. Beware!
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Date of stay: April 2023
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Alexis F wrote a review Apr 2023
1 contribution1 helpful vote
We found bed bugs at this location. Front desk was notified. Management called me days later to deny that they have bed bugs. Denial is not going to treat the problem. I am disgusted. Staying at this hotel has been an expensive experience.
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Date of stay: April 2023
Value
Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Kelly Clark, General Manager at Comfort Suites South
Responded Apr 10, 2023
Hello Alexis, I had this room completely checked by our pest control company and they found 0 evidence of bed bugs. As we do have the property sprayed every two weeks it is spring and just like in our houses little bugs can get in. I do apologize for failing to exceed your expectations, but there were no bed bugs in your room. Call or email me if you have any further questions or concerns. Regards, Kelly
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Robert H wrote a review Jan 2023
Huntington Woods, Michigan129 contributions113 helpful votes
My spouse and I spent three nights at this hotel and had an excellent experience from check-in to check-out. The location was excellent since it was midway between friends we wished to see in Grand Rapids and Wayland. We were able to walk to dinner on the first night. The front desk and breakfast room staff were friendly. The room was spacious and clean with a work area for my computer. The temperature was easy to adjust. We didn't have any problems with noise. The hot breakfast was excellent. The eggs were particularly good. Two final points. I was easily able to add an extra night since we left home early to avoid bad weather. The hotel also sent back to me without charge an item that I inadvertently left in the room.
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Date of stay: January 2023
Value
Cleanliness
Service
Room Tip: Our room on the third floor was quiet
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Amanda J wrote a review Dec 2022
Traverse City, Michigan3 contributions
Is cleanliness and service not something Choice Hotels emphasizes anymore? The front desk person was on their phone the whole time and the manager seemed like she just waiting to get out of there. Took a while to check us in. On the way to the room the hotel just looked kinda dingy. The room cleanliness wasn't very great either. The breakfast was decent. At least the hotel was in a nice location not too far from Craigs Cruisers!
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Date of stay: November 2022
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Ashley J wrote a review Dec 2022
7 contributions7 helpful votes
If you want a nice, clean hotel with good service you should probably look elsewhere. The outside was filthy and our room wasn’t much better. Has anyone ever cleaned the fitness room? The service wasn’t good as we caught lots of attitude asking for an extra 15 minutes for a ‘late’ check out. Worst hotel stay in quite a while!
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Date of stay: November 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Kelly Clark, General Manager at Comfort Suites South
Responded Dec 5, 2022
Dear Ashley, I apologize we failed to exceed your expectations. I wish you would have brought these issues to out attention so we could have fixed them right away. Again our apologies. Regards, Kelly
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Timm S wrote a review Nov 2022
Atlanta, Georgia1 contribution
I am a frequent traveler and prefer to stay at Choice Properties. This property is not what it used to be. It is in desperate need of a renovation. The beds are very uncomfortable! The service was not very good either. Do yourself a favor and keep looking!
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Date of stay: November 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Kelly Clark, General Manager at Comfort Suites South
Responded Nov 21, 2022
We are so sorry we failed to exceed your expectations and look forward to doing some remodeling in the near future. We hope you give us another try. Regards, Kelly Clark
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Nicole S wrote a review Nov 2022
1 contribution
The hotel was very dirty, especially the bathroom and public areas. When I brought this to the GM's attention she was very rude to us. I will definitely be staying somewhere else the next time we are in the GR area!
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Date of stay: November 2022
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Kelly Clark, General Manager at Comfort Suites South
Responded Nov 21, 2022
Dear Guest, I am very sorry to hear we failed to exceed your expectations. We take pride in our hotel and outstanding service. We don't believe in being rude to our guests that just isn't the customer service we stand by. Are you sure you were at this Comfort Suites? There are 4 of them in the Grand Rapids area we often get confused for another Comfort. Have a great day! Kelly Clark
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$92 - $113 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
comfort suites grand rapids, grand rapids comfort suites
LOCATION
United StatesMichiganKent CountyByron Township
NUMBER OF ROOMS
78
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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COMFORT SUITES SOUTH $85 ($̶1̶2̶0̶) - Prices & Hotel Reviews - Byron Township, MI

Frequently Asked Questions about Comfort Suites South
Which popular attractions are close to Comfort Suites South?
Nearby attractions include Tanger Outlets Grand Rapids (1.1 miles), Craig's Cruisers - Grand Rapids (2.5 miles), and Frog Hollow Boundless Playground (3.1 miles).
What are some of the property amenities at Comfort Suites South?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Comfort Suites South?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Comfort Suites South?
Guests can enjoy free breakfast during their stay.
Is parking available at Comfort Suites South?
Yes, free parking is available to guests.
What are some restaurants close to Comfort Suites South?
Conveniently located restaurants include Monelli's Italian Grill and Sports Bar, 76th Street Truck Stop Diner, and FireRock Grille.
Are there opportunities to exercise at Comfort Suites South?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Are pets allowed at Comfort Suites South?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Comfort Suites South offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and conference facilities.
Are there any historical sites close to Comfort Suites South?
Many travelers enjoy visiting Meyer May House (8.9 miles).
Is Comfort Suites South accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.