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DoubleTree by Hilton Hotel Cape Cod - Hyannis

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Traveler (94)
Room & Suite (66)
Dining (14)

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About

#7 of 21 hotels in Hyannis
Location
4.2
Cleanliness
4.5
Service
4.4
Value
4.0
The DoubleTree by Hilton Hotel Cape Cod - Hyannis is set in the heart of Cape Cod, just an hour's drive from Logan International Airport (BOS). See a show at the Melody Tent or take an island ferry to Martha's Vineyard at this Oceanside getaway. Enjoy a freshly baked DoubleTree cookie on arrival, and let our friendly staff members show you to your guest room. All guest rooms at this Cape Cod hotel feature modern amenities in an elegant, contemporary setting. Stay connected with WiFi, keep up with work at the flexible desk, and watch your favorite shows on the flat-screen TV. Upgrade to a suite for the same high-standard amenities but with separate sleeping and living areas. Take a dip in the hotel's sparkling outdoor swimming pool, set in a landscaped courtyard, or plunge into the heated indoor pool. Work out in over 8,400 sq. ft. of fitness space, featuring a wide range of equipment including cardio machines and resistance equipment.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Kids stay free
Business Center with Internet Access
Conference facilities
Parking
Wifi
Pool / beach towels
Indoor pool
Outdoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Banquet room
Meeting rooms
Spa
Concierge
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Coffee / tea maker
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Mid-range
Centrally Located
Languages Spoken
English
Hotel links
Special Offer:Price Match Guarantee
1,175Review22Q+A100Room tips
Traveler rating
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charlieandsusangist wrote a review Nov 2023
Athens, Alabama124 contributions11 helpful votes
Nice hotel.The staff was very nice and answered all our Questions and recommened places togo to and eat at.Thank you to Gerson and Angrita For helping us.They have a restaurant there you can eat breakfast and dinner in.The breakfast was very good.They also have a bar in there and aheated pool and fitness center.The rooms were cleaned every day.Thank you to John and Holly in the restaurant for good service.Enjoyed our stay.
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Date of stay: October 2023
Value
Location
Service
Trip type: Traveled with family
Room Tip: We booked this hotel through Great value vactions.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Mgmt Mgmt, Other at DoubleTree by Hilton Hotel Cape Cod - Hyannis
Responded Nov 10, 2023
Thank you so much for your kind words and your "shout outs" :) to a number of our excellent team members! We sincerely appreciate that you took the time to write.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Cambino wrote a review Jun 2023
41 contributions10 helpful votes
Hotel's Favorite
A really nice Doubletree in a small seaport town. I enjoyed it and slept very well. There is a small bar on the property and it's nice. The front desk and staff were very nice and friendly. There's lots to do on Main Street in Hyannis. It's a great hotel to stay if you are headed to Nantucket. It's also right by the local airport. I highly recommend this hotel. Thank you and best of luck.
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Date of stay: May 2023
Value
Location
Service
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Mgmt Mgmt, Other at DoubleTree by Hilton Hotel Cape Cod - Hyannis
Responded Jun 6, 2023
Thank you so much cambino76! We're delighted to read your very nice comments about your stay and hope that we will see you again!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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South Main wrote a review Oct 2023
8 contributions
This is a great hotel. The front desk staff are all friendly and very helpful. Rooms are comfortable and spacious. We stay here every time we head to the Cape. They are very helpful with suggestions to help make your stay more enjoyable.
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Date of stay: October 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Mgmt Mgmt, Other at DoubleTree by Hilton Hotel Cape Cod - Hyannis
Responded Oct 30, 2023
Thank you so much Southmain28 for sharing your nice feedback with us and with your fellow TripAdvisor travelers! We're delighted to learn of your "very relaxing" stay and appreciate your kind words. Thank you for choosing us when on the Cape. We look forward to seeing you again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Joe K wrote a review Sep 2023
Auburn, Alabama45 contributions25 helpful votes
Not sure where the bad reviews are coming from but this two day unexpected stay has been great, clean room comfortable bed and a shower you could drown in, detected no funny smells others reported, friendly staff, good breakfast and you can walk downtown in 10 minutes, but there are a couple places to eat close by, across from the airport.
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Date of stay: September 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Mgmt Mgmt, Other at DoubleTree by Hilton Hotel Cape Cod - Hyannis
Responded Sep 11, 2023
Thank you so much JoeK778 for your kind words and 5/5 rating. We are very appreciative that you took the time to write and share your comments from your "great stay". Not everyone takes the time to share the "good"...so again, thank you! We hope that you can visit us again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Balu H wrote a review Sep 2023
Cedar Grove, New Jersey2 contributions
The hotel is old and dated, carpet stinks. People who own and run the hotel are liars. Had to chage rooms 3 times in 3 days. On the second day they did not clean the room, when asked at the front desk I was told that I had to request, so they changed the room to a clean room, so it got me thinking that if you are a guest you dont get the same service as someone who comes in new?????
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Review collected in partnership with DoubleTree by Hilton
Date of stay: September 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Mgmt Mgmt, Other at DoubleTree by Hilton Hotel Cape Cod - Hyannis
Responded Sep 8, 2023
We admittedly fell short in some areas...and for that we apologize. There were room change issues that arose due to a combination of factors, including the initial room type reserved. We are sorry that it not better communicated to you that, at this time, automatic housekeeping is not provided daily - but is available upon request (Hilton Clean Stay program). We respectfully ask that readers of this post consider that there are always two sides to every story.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Bertie Boy wrote a review Aug 2023
4 contributions
This property is run down and overpriced. We checked in and immediately checked out to move to the Marriot Courtyard down the road after seeing the overall condition of the hotel and the room. It is a much more comfortable hotel at the same price point. The location is on a busy road across from Hyannis Airport. The windows are small, and the view out the back was of a parking lot and road. The hotel interior felt damp, and the room air conditioning was set very cold (perhaps to conceal smells). The windows are small, and the room has a closed in feel. The room appeared to be clean, but the furniture and fixtures are old and run down. The bed linens were not fresh. Friends complained of rockng toilets and a leaking faucet in their room. So, this facilty is not the clean, comfortable building that you find at a normal Hilton Doubletree. I know the standard well, as I am a Hhonors Gold member that stays in 5+ Hilton properties every year. We were very disappointed to have to move after an 8 hour drive to the Cape. The quality of the facility is one expects in a Comfort Inn or Travel Lodge and is not up to the premium price we were charged. We came for a wedding: a 4 day stay in 2 rooms. Upon arrival, we checked into the room and left immediately to see what could be found at other hotels. We moved to the Marriott Courtyard down the road, which is the hotel this one represents itself to be. We asked the desk agent if we would be charged for the rooms, and he said that he could not do that. He suggested that we contact the manager who only on site for an hour or two in the morning. I have called that manager Ahmed Shahin three times, and all the calls went to voicemail. He has yet to return my call. The absence of a manager onsite is is a new experience for me at a Hilton property. To rub salt in the wound, we were charged the $450 + tax room rate prevailing when we booked the reservation a year ago and not the $323 walk up room rate prevailing this year. This is the first time we have had to complain about the treatment we have received at a Hilton property, and it is very disappointing.
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Date of stay: August 2023
Value
Location
Service
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Mgmt Mgmt, Other at DoubleTree by Hilton Hotel Cape Cod - Hyannis
Responded Sep 4, 2023
We are very sorry to learn of your disappointment with our property and regret that we fell short of your expectations. Thank you for noting the cleanliness of the guest room. We must take issue with the comment regarding the bed linens - we are 100% confident that all the linens used in our hotel are "fresh" and clean.. Please know that we have management/supervisory coverage 7 days a week during daytime and evening hours (and security overnight) and regret that this information was not communicated. Nonetheless, we understand your frustration regarding the lack of follow up on our end and sincerely apologize. We will be reaching out to you to address your concerns as well as communicating your feedback with our team.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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John wrote a review Aug 2023
4 contributions
Solid Hilton property right in the middle of the action on Cape Cod. The hotel itself is obviously older, so keep this in mind, however the facility is very clean and the rooms are a good size. Lobby area and outside garden/fire pit area is great to enjoy a snack or a morning coffee. Staff was friendly, and as a Hilton Gold member my food/beverage credit was applied automatically with no hassle. Overall nice accommodations- not a luxury property but also . Would definitely stay again.
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Date of stay: August 2023
Value
Service
Sleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Mgmt Mgmt, Other at DoubleTree by Hilton Hotel Cape Cod - Hyannis
Responded Sep 4, 2023
Thank you so much familydoc0, for your kind words and 5/5 rating. We're delighted to hear of your great experience with us and sincerely appreciate your recommendation of our hotel. We look forward to seeing you again!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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FlorinaNewYork wrote a review Aug 2023
Westchester County, New York69 contributions41 helpful votes
Hilton? Far from the standard we are used to! The hotel is in poor condition, old and smelly, with a carpet that needs a soon replacement and a paint that shows maintenance is missing. The location of the hotel is a plus, walking to the harbor takes 15 minutes. Breakfast is ok, you can order from the menu, or choose the continental. If you want the room to be cleaned, ask for it, if not they just show at the end of your stay.
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Date of stay: August 2023
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: choose a different hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Mgmt Mgmt, Other at DoubleTree by Hilton Hotel Cape Cod - Hyannis
Responded Aug 8, 2023
We regret to learn that we fell short of your expectations. Please know that your feedback, although disappointing, is valuable and your comments will be shared with our management team as a means to improvement.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Dan M wrote a review Jul 2023
2 contributions
I stayed at this hotel for 140 days straight for a job. At the end of it I had no rewards points to show for it. Meanwhile, all my coworkers who stayed at the Fairfield (Marriott) have hundreds of thousands of points and are all planning out trips to use them on. Thanks for making me feel stupid for choosing Hilton. I’ll make sure to never make that mistake again.
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Date of stay: June 2023
Value
Location
Service
Trip type: Traveled on business
Room Tip: Don’t ever leave anything of value in the room. They emptied my room “by mistake” mid stay and...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Mgmt Mgmt, Other at DoubleTree by Hilton Hotel Cape Cod - Hyannis
Responded Jul 24, 2023
Dear M5851ARdanm: We are very sorry to learn of your disappointment. Per the Hilton Honors Rewards program, when a business travelers’ charges are direct billed to their company as part of a group block, the individual guest does not receive points for the dollar value of the stay. Our understanding is that the Marriott program is similar to the Hilton program in this respect...perhaps there were alternate payment arrangements or other arrangements that were in place. As a Hilton Honors member, you do receive “credit" for the number of nights stayed as well as the dollar value of the majority of incidental charges. At this time, approximately 125,000 points have been awarded to your rewards account - primarily as "milestone bonuses". We do apologize for the confusion regarding your unoccupied room. We were under the understanding from your travel team, that you had vacated the room and left the items in your fridge behind. We appreciate that we have had the opportunity to host you and your group and hope that the other aspects of your stay were more positive.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Roz D wrote a review Jul 2023
Westborough, Massachusetts1 contribution
This hotel is very dated and the rooms smell like mold and mildew. We had to buy airfreshers to try to mask the smell. I spoke with the manager (Maveria) about it and she didn't really apologize because it was check out time. I thought she would accommodate me with something but nothing. She said something when I mentioned how disappointed I was about her customer service. But at that point I was upset because I am a very loyal Hilton member and her customer service wasn't what I expected. The other staff members was very nice and friendly. I enjoyed the staff but I will not recommend this hotel because it's over priced and very old and dated. Beds are hard and it smells old. There are other hotels that is worth the $827.00 I was charged for 3 nights.
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Date of stay: July 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Mgmt Mgmt, Other at DoubleTree by Hilton Hotel Cape Cod - Hyannis
Responded Jul 10, 2023
We are very sorry to learn that your experience was not a good one. Please accept our apologies and know that we will be following up with our team regarding your comments.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$143 - $213 (Based on Average Rates for a Standard Room)
LOCATION
United StatesMassachusettsCape CodHyannis
NUMBER OF ROOMS
160
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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DOUBLETREE BY HILTON HOTEL CAPE COD - HYANNIS - Prices & Reviews (MA)

Frequently Asked Questions about DoubleTree by Hilton Hotel Cape Cod - Hyannis
Which popular attractions are close to DoubleTree by Hilton Hotel Cape Cod - Hyannis?
Nearby attractions include John F Kennedy Hyannis Museum (0.6 miles), Cape Cod Maritime Museum (0.6 miles), and Wild Animal Lagoon (0.7 miles).
What are some of the property amenities at DoubleTree by Hilton Hotel Cape Cod - Hyannis?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
What food & drink options are available at DoubleTree by Hilton Hotel Cape Cod - Hyannis?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at DoubleTree by Hilton Hotel Cape Cod - Hyannis?
Yes, free parking is available to guests.
What are some restaurants close to DoubleTree by Hilton Hotel Cape Cod - Hyannis?
Conveniently located restaurants include Pizza Barbone, The Naked Oyster, and Alberto's Ristorante.
Are there opportunities to exercise at DoubleTree by Hilton Hotel Cape Cod - Hyannis?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Is DoubleTree by Hilton Hotel Cape Cod - Hyannis located near the city center?
Yes, it is 0.4 miles away from the center of Hyannis.
Are any cleaning services offered at DoubleTree by Hilton Hotel Cape Cod - Hyannis?
Yes, dry cleaning and laundry service are offered to guests.
Does DoubleTree by Hilton Hotel Cape Cod - Hyannis offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to DoubleTree by Hilton Hotel Cape Cod - Hyannis?
Many travelers enjoy visiting Edward Gorey House (3.7 miles), Judah Baker Windmill (4.3 miles), and Sturgis Library Barnstable (3.3 miles).
Is DoubleTree by Hilton Hotel Cape Cod - Hyannis accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.