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Holiday Inn Express & Suites Urbandale Des Moines, an IHG Hotel

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Traveler (10)
Room & Suite (14)
Dining (7)

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About

#6 of 11 hotels in Urbandale
Location
4.6
Cleanliness
4.5
Service
4.4
Value
4.2
Welcome to the Holiday Inn Express and Suites Urbandale, Iowa. Nestled in the Des Moines, Iowa area, Urbandale is a growing city that has held on to its small-town charm. Whether travelling for business or pleasure the Holiday Inn Express & Suites Urbandale Des Moines is conveniently located off I-35/I-80 near Johnston, IA. Only minutes from and attractions such as Adventureland Park, Blank Park Zoo, Des Moines Botanical Center, the Science Center & Blank IMAX Dome, Jordan Creek Mall and Wells Fargo Arena. Let the Holiday Inn Express & Suites Urbandale Des Moines be your host hotel for annual events like the Festa Italiana, World Food Festival and the Iowa State Fair. Experience luxurious accommodations and a plethora of amenities such as a daily complimentary hot breakfast buffet, with indoor pool/whirlpool, business center, enhanced fitness facility, guest laundry, wired & wireless high-speed Internet access.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Business Center with Internet Access
Meeting rooms
Newspaper
Parking
Wifi
Hot tub
Pool / beach towels
Indoor pool
Heated pool
Breakfast available
Breakfast buffet
Non-smoking hotel
Shared lounge / TV area
Sun loungers / beach chairs
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Safe
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
2.0 of 5 stars
HOTEL STYLE
Family
Mid-range
Languages Spoken
English
Hotel links
Special Offer:Book Direct & Save with IHG One Rewards

Location

8789 Plum Drive, Urbandale, IA 50322
Holiday Inn Express & Suites Urbandale Des Moines, an IHG Hotel
206Reviews5Q+A34Room tips
Traveler rating
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  • 24
  • 11
  • 7
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Marie715 wrote a review May 2018
Chicago, Illinois119 contributions33 helpful votes
I am very pleased with our Friday and Saturday night stay here. The furniture in the room was very nice. There is a small refrigerator. Finally, a hotel that has enough outlets to recharge our electronics either on the desk area or on the night stand. The flat screen TV was very large and swiveled. Nice! Free wi-fi worked great. The mattresses in our room, #414, were very soft.The air conditioner was fantastic and the shower head was the most powerful shower head I've ever had at a hotel. They have a beautiful indoor pool and I guess it was a jacuzzi. I would stay at this hotel again.
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Date of stay: May 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from G M, General Manager at Holiday Inn Express & Suites Urbandale Des Moines, an IHG Hotel
Responded May 8, 2018
Thank you for taking a moment to share your experience with our team. We are thrilled to see you enjoyed your stay and the hotel. We look forward to your next visit to our area! Happy Travels!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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A6498TDrebeccaw wrote a review Apr 2018
36 contributions8 helpful votes
We stayed here on our drive between Branson & Minneapolis. The hotel is conveniently located right off of I-35 & has access to a few restaurants & a Target store nearby. The hotel is quiet, clean & has all the amenities we expect from this brand. Our kids enjoyed the pool. Their 2 Queen suite room was the perfect size for our family of 5. They have a large breakfast area. The staff were very friendly.
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Date of stay: March 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Paul S wrote a review Feb 2018
Indianapolis, Indiana69 contributions58 helpful votes
Stayed at the Holiday Inn Express for a week on business. The staff was very friendly. The room that I had was spacious and clean. The bed was very comfortable; better than most hotel beds that I sleep on. Generally, the hotel was very quiet. My only slight complaint was the timing of the breakfast. They advertise breakfast at 6 am but it generally wasn't ready until 6:15ish. I'm a morning person and like to get started early. Having to wait for items to be heated and presented (especially coffee) was an inconvenience. I learned to make my initial morning coffee in the room which was quite tasty.
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Date of stay: February 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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jetsly wrote a review Feb 2018
Minneapolis, Minnesota1554 contributions246 helpful votes
With easy on and off access to I-35/80, and two well known chain restaurants within easy walking distance, this is a good choice for anyone passing through town in need of a room for the night. The room and public areas were clean and attractive, and the breakfast fare the usual HIE experience. Pretty good value for the money.
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Date of stay: January 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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lcrib wrote a review Oct 2017
Spanish Fort, Alabama1047 contributions56 helpful votes
We got to listen to our neighbor snore during the night and fart in the morning. Not real appealing. The bed was comfortable and they had several options for breakfast. The room was clean. We would maybe stay here again.
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Date of stay: October 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Nick C, General Manager at Holiday Inn Express & Suites Urbandale Des Moines, an IHG Hotel
Responded Nov 1, 2017
Thank you for your feedback. We are very sorry that not all aspects of your stay were at the high standards in which we hold ourselves. We take all comments to heart and will look within for a solution the issue listed in your review.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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janrA2759SE wrote a review Oct 2017
Apple Valley, Minnesota92 contributions71 helpful votes
We always stay at this location when in the Des Moines area and are never disappointed. The rooms are roomy, clean and comfortable and the staff is terrific. On our most recent stay we walked in exhausted from an all day drive and were told we'd been upgraded to a suite at no charge. What a great way to end the day!
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Date of stay: October 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Nick C, General Manager at Holiday Inn Express & Suites Urbandale Des Moines, an IHG Hotel
Responded Oct 13, 2017
Thank you for your feedback and your continued loyalty! We love our repeat guests and really love it when we are able to wow them! We look forward to your future visits!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Annette T wrote a review Jul 2017
Newark-on-Trent, United Kingdom118 contributions36 helpful votes
Turned up without a booking and got a room at a good rate - just remember in the US that the price quoted rarely includes taxes so you think you are going to pay one price and the bill will be for different - very frustrating but happens pretty much everywhere and on everything! If you are a Brit on holiday, book through an agency like Booking.com and the price you are quoted is the one you will pay. Breakfast was complimentary but we didn't get up in time although there was tea and coffee available to get us started on our days driving!
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Date of stay: July 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Nick C, General Manager at Holiday Inn Express & Suites Urbandale Des Moines, an IHG Hotel
Responded Jul 14, 2017
Thank you for paying us a visit on your trip to the US. We are thrilled you had a great stay with us. We do hope your future travels bring you our way again!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Ryan_D_Peterson1010 wrote a review Jul 2017
Minneapolis, Minnesota2 contributions
I recently stayed at the HIE Urbandale. Want to give a HUGE shout out to Nick and Jordon who work the front desk!! I used to stay at this hotel for weeks at a time, and these two guys were the main reason I kept coming back. Their attention to detail is exceptional. Jordon remembered me by my full name when I walked through the door. It's been almost three years since my last visit!! Their attention to detail, friendly and inviting character, and professionalism can't be beat. I will definitely be back again whenever work takes me to Des Moines! Thanks again fella's. Always great to see both of you. -Ryan
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Date of stay: July 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Nick C, General Manager at Holiday Inn Express & Suites Urbandale Des Moines, an IHG Hotel
Responded Jul 14, 2017
Thank You Ryan! We were so glad to see you again! We do our best to always make sure our guests feel welcome and appreciated. We look forward to seeing you again on your next visit!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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KathyH685 wrote a review Jul 2017
Sahuarita, Arizona40 contributions9 helpful votes
We stayed here for one night. Location was very convenient--right off the interstate. Service was great; room was clean and beds were comfortable. Typical complimentary breakfast. Would definitely stay here again if in the area.
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Date of stay: June 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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jvboyle wrote a review Jun 2017
Canon City, Colorado586 contributions109 helpful votes
I stayed here a couple years ago and experienced the same great stay then as now. The hotel is well kept, safe, with a caring staff. The room was comfortable, clean, and quiet. The internet was fast and the TV was good, too. The breakfast area was clean, well stocked with tasty options. Parking is very good, too. I will be back
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Date of stay: June 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
$121 - $151 (Based on Average Rates for a Standard Room)
LOCATION
United StatesIowaUrbandale
NUMBER OF ROOMS
93
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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HOLIDAY INN EXPRESS & SUITES URBANDALE DES MOINES, AN IHG HOTEL - Prices & Reviews (IA)