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Baymont by Wyndham Gurnee

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Traveler (59)
Room & Suite (69)
Dining (11)

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About

#7 of 10 hotels in Gurnee
Location
4.5
Cleanliness
3.9
Service
4.0
Value
3.9
Stay at this friendly Gurnee, Illinois hotel located less than one mile from Six Flags® Great America and Gurnee Mills Outlet Mall. Ideally situated off Interstate 294 in Northern Illinois, the Baymont Inn & Suites Gurnee is a convenient hotel offering the best in accommodations, customer service and location. This Gurnee hotel features 65 well-appointed guest rooms, each offering cable satellite television and free wireless high-speed Internet access for guests' convenience. This 100 percent non smoking hotel offers a variety of amenities including a complimentary full breakfast, an indoor heated swimming pool, fitness center, guest laundry and full business services. Pets are welcome for a small fee. The Baymont Inn & Suites Gurnee is conveniently located less than one mile from Six Flags® Great America theme park and just a few miles from the Waukegan Field House and Sports Park. Hotel guests will find charter fishing in Waukegan Harbor or great golfing at Bittersweet Golf Course and ThunderHawk Golf Club, all within seven miles of the hotel. Corporate travelers staying at this Illinois hotel will enjoy convenient access to the Jelly Belly® Factory, BrightStar® Healthcare Company, Domino Amjet, Abbott Labs and Motorola. The Great Lakes Naval Base is also only ten miles away. The friendly, helpful staff at the Baymont Inn & Suites Gurnee is ready to ensure a fun-filled memorable stay in Gurnee, Illinois. Make a reservation today and save! Indoor hot tub is closed indefinitely. We are sorry for any inconvenience.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Parking
Wifi
Indoor pool
Heated pool
Breakfast buffet
Vending machine
Baggage storage
Newspaper
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Self-serve laundry
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Room features
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Microwave
Cable / satellite TV
Flatscreen TV
Sofa
Telephone
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
2.5 of 5 stars
HOTEL STYLE
Mid-range
Family
Languages Spoken
English, Spanish
737Reviews7Q+A52Room tips
Traveler rating
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Jerry Rice wrote a review Feb 2024
Bedford, Texas3 contributions
Property was conveniently located to base and there were many dining options close by. Breakfast was good and beds were comfortable. Check in didn’t go well for me and the room I was in had mechanical noises throughout night. Received maid service only once but was able to get towels at front desk.
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Review collected in partnership with this hotel
Date of stay: February 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Kiran Palmer, Revenue Management at Baymont by Wyndham Gurnee
Responded 3 weeks ago
Dear Guest, We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then. Thank you, Sincerely, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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kgundy2023 wrote a review Nov 2023
1 contribution
was a team trip, they put our rooms near and together without me even mentioning it and fixed an issue right then and there we had a situation in one rooms bathroom and we were simply moved to the next room over! great experience
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Review collected in partnership with this hotel
Date of stay: November 2023
Value
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Location
Cleanliness
Service
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Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Kiran Palmer, Revenue Management at Baymont by Wyndham Gurnee
Responded Nov 20, 2023
Dear Guest, Thank you for staying with us at Baymont by Wyndham Gurnee and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay. Thank you, Sincerely, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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jhanne986956 wrote a review Sep 2023
Ridgeland, South Carolina1 contribution
Our stay at the Baymont was very satisfactory. It was very clean and even smelled clean as soon as we walked in the door. Bathroom was spotless and well stocked. Beds were amazingly comfortable. Will stay again.
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Review collected in partnership with this hotel
Date of stay: August 2023
Value
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Location
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Kiran Palmer, Revenue Management at Baymont by Wyndham Gurnee
Responded Sep 7, 2023
Dear Guest, Thank you for choosing us at Baymont by Wyndham Gurnee during your last stay here. We saw your comments and are happy that you enjoyed your stay. This means the world to us and it will motivate us to do even better. We will be delighted to host you again during the tour next stay here Sincerely, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Vicki M wrote a review Jul 2023
1 contribution
There were two phones in our room and neither one worked. The air conditioner was set to freezing cold with no way to change it. The snack machine didn't work. The desk clerk and the house keepers did not speak English. Breakfast was microwave sandwiches or cereal and the pool was quite small. On a positive note, the location was great. WILL NEVER STAY THERE AGAIN!
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Date of stay: July 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Kiran Palmer, Revenue Management at Baymont by Wyndham Gurnee
Responded Jul 16, 2023
Dear Guest, We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then. Thank you, Sincerely, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Willia J wrote a review Feb 2023
1 contribution
Our room was not ready due to the elevator not working & checked in 1 hour AFTER reservation. Although our was clean and the bed was very comfortable, the water went cold while taking a shower. Upon check-out, we tried to let front desk know, the General Manager interrupted us and did not acknowledge our complaint. When I asked for the corporate office number, she told me to look on the website but still did not acknowledge our complaint. I’ve been traveling for over 16+ years and this is the first time staying at a Wyndham location that did not seem to care about their customers.
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Date of stay: February 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Kiran Palmer, Revenue Management at Baymont by Wyndham Gurnee
Responded Feb 26, 2023
Dear Guest, We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us. Thank you, Sincerely, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Stephanie R wrote a review Feb 2023
1 contribution
I reserve for this hotel, when I get there at check in time my room was not ready and they informed me that the pool wasn’t open after they have told me on the phone it was. I still go charge for cancellation even though it was not my fault that the room was not ready.
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Date of stay: February 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Repost
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Response from Kiran Palmer, Revenue Management at Baymont by Wyndham Gurnee
Responded Feb 20, 2023
Dear Guest, We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us. Thank you, Sincerely, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Dave H wrote a review Feb 2023
1 contribution
This is an excellent hotel and a great value. I have stayed at this property several times over the course of the past few months. The hotel has all the amenities you'd want, including an indoor pool, fitness room, and a really decent complimentary breakfast. What brings me back time and time again is the value for my money and the staff. Everyone is so nice and accommodating. Additionally, the hotel seems to be going thru a renovation of sorts. They are redoing the pool and making updates to the property, all without any major disruptions. I would definitely recommend this hotel and will continue to visit this property.
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Date of stay: February 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Kiran Palmer, Revenue Management at Baymont by Wyndham Gurnee
Responded Feb 17, 2023
Dear Guest, We are delighted that you decided to stay with us during your last trip. We acknowledge the happy experience that you have had. Thanks for sharing your valuable feedback. This means a lot to us We are looking forward to seeing you again with us soon. Thank you, Sincerely, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Raul S wrote a review Jan 2023
The pillows are the size of mints. They gave gave three per bed and if you put them together you got one pillow. The Wi-Fi didn’t work and the lobby wouldn’t answer the phone. So I went downstairs and told her about the Wi-Fi problem and she said yeah a lot of people are having the same problem. Great good to know I wasn’t alone.
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Date of stay: January 2023
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Kiran Palmer, Revenue Management at Baymont by Wyndham Gurnee
Responded Jan 17, 2023
Dear Guest, We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then. Thank you, Sincerely, General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Navigator306124 wrote a review Dec 2022
4 contributions1 helpful vote
My wife and I have stayed here several times when we visit family and have always had a good experience. But not this visit. We had no hot water for the two days we stayed. First day I had a luke warm shower and after waiting about an hour and a half my wife was hoping for the heater to have hot water but the water was cool. The second day the showers were just luke warm. The couch has a lot of stains and we wouldn't sit on it.
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Review collected in partnership with this hotel
Date of stay: December 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Kiran Palmer, Revenue Management at Baymont by Wyndham Gurnee
Responded Dec 22, 2022
Dear Guest, Thank you for taking the time to tell us about your experience at Baymont by Wyndham Gurnee. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Baymont by Wyndham Gurnee, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Helen D wrote a review Dec 2022
1 contribution
People at the front desk checking in very sloppy, not professional at all. One of our rooms the heater did not work, had it on high only took the chill off, other room had very low water pressure, could barely shower. Saturday we and about six others were in lobby waiting to go up to our rooms, girl behind counter not dressed as though she was at worked was yelling we think at her son to take medicine and he was running from her (at the check in desk ) yelling he’s not going to take the f___king antibiotic while she yelling yes you are back and forth….. really, this is who you have working and representing your Hotel….??? We were there to see my grandson graduate from boot camp… my daughter was on a group Chat with other families and told them what was going on where we stayed and there were other families there as well and they all commented to the Bootcamp Advisor to not have anyone stay there….unbelievable
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Date of stay: December 2022
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Kiran Palmer, Revenue Management at Baymont by Wyndham Gurnee
Responded Dec 14, 2022
Dear Guest, Thank you for taking the time to tell us about your experience at Baymont by Wyndham Gurnee. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Baymont by Wyndham Gurnee, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$75 - $113 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western gurnee hotel gurnee, best western gurnee hotel and suites, comfort suites gurnee, gurnee comfort suites
FORMERLY KNOWN AS
BEST WESTERN Gurnee Hotel & Suites
LOCATION
United StatesIllinoisLake CountyGurnee
NUMBER OF ROOMS
65
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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BAYMONT BY WYNDHAM GURNEE $73 ($̶9̶7̶) - Updated 2024 Prices & Hotel Reviews - IL

Frequently Asked Questions about Baymont by Wyndham Gurnee
Which popular attractions are close to Baymont by Wyndham Gurnee?
Nearby attractions include Extreme Flight Simulation (0.7 miles), Betty Russell Community Park (0.4 miles), and Artsonia (0.7 miles).
What are some of the property amenities at Baymont by Wyndham Gurnee?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Baymont by Wyndham Gurnee?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Baymont by Wyndham Gurnee?
Guests can enjoy free breakfast during their stay.
Is parking available at Baymont by Wyndham Gurnee?
Yes, free parking is available to guests.
What are some restaurants close to Baymont by Wyndham Gurnee?
Conveniently located restaurants include Timothy O’Toole’s Pub Gurnee, Mama K's Pizza and Grille, and Royal Thai.
Are there opportunities to exercise at Baymont by Wyndham Gurnee?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Are pets allowed at Baymont by Wyndham Gurnee?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Baymont by Wyndham Gurnee?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Baymont by Wyndham Gurnee?
Many travelers enjoy visiting Genesee Theatre (5.5 miles), Cuneo Museum & Gardens (8.9 miles), and Shiloh House (7.5 miles).
Is Baymont by Wyndham Gurnee accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.