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Holiday Inn Chicago Downtown - Wolf Point

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Traveler (57)
Room & Suite (55)
Videos (1)

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About

#146 of 207 hotels in Chicago
Location
4.7
Cleanliness
4.5
Service
4.5
Value
4.3
GreenLeaders GreenPartner
Holiday Inn Chicago Dwtn - Wolf Point, overlooking the Chicago River, offers breathtaking cityscape views. Centrally located in River North, Fulton Market, and The Loop, guests are steps away from attractions like dining and attractions on the Riverwalk, Millennium Park events, Magnificent Mile shopping, Willis Tower's Ledge, and The Art Institute of Chicago. Freshly redesigned and well-appointed guestrooms feature 49-inch LG TVs, a mini-fridge, a Keurig coffee maker, and free Wi-Fi. Enjoy an exhilarating workout at our 24-hour fitness center, take a swim in our heated and lap-lined indoor pool, and be sure to stop by Riverbend Market for a quick snack, barista coffee, or a meal on the go. Waterview, the onsite restaurant and bar, offers chef-crafted selections and exciting twists on comforting favorites. Enjoy a refreshing cocktail, wine, or local craft beer at our chic, two-sided bar with panoramic skyline views.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Kids stay free
Children's television networks
Taxi service
Parking garage
Wifi
Pool / beach towels
Indoor pool
Heated pool
Shallow end in pool
Sauna
Coffee shop
Restaurant
Breakfast available
Complimentary Instant Coffee
Kids' meals
Wine / champagne
Highchairs available
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Convenience store
Gift shop
Newspaper
Non-smoking hotel
Shared lounge / TV area
ATM on site
Doorperson
First aid kit
24-hour front desk
Express check-in / check-out
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Room features
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Flatscreen TV
Bath / shower
Safe
Seating area
Telephone
Wardrobe / closet
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Radio
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
City View
Family
Languages Spoken
English, Spanish
Hotel links
Special Offer:Book Direct & Save with IHG One Rewards

Location

350 W Wolf Point Plaza Building 2, Chicago, IL 60654
Holiday Inn Chicago Downtown - Wolf Point
4.5
4.5 of 5 bubbles48 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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The Holiday Inn Chicago Downtown - Wolf Point garners high marks for its stellar location, frequently lauded for its convenience to business venues and downtown attractions, as well as offering scenic vistas. Guests frequently commend the attentive and accommodating hotel staff, which often enhances their stays. While the rooms are generally celebrated for their cleanliness and comfort, some visitors have reported issues with noise and maintenance. Despite the praise for the hotel's amenities, including comfortable beds and a warm pool, critiques have surfaced regarding high breakfast costs and questions about overall value.
Location
Convenient
Rooms
Comfortable
Value
Expensive
Cleanliness
Mixed
Service
Attentive
Amenities
Satisfactory
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48Reviews51Q+A10Room tips
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inthe831 wrote a review Mar 10
California105 contributions97 helpful votes
My first stay was back when the hotel was the Holiday Inn Merchandise Mart. This time around, I stayed two nights in a handicap accessible room with a spectacular view booked with my IHG points. The roll in shower didn’t have a seat, so I had to request a shower chair. The room was clean and comfortable and the staff was helpful. The office building in the lobby will escort you by elevator if you need to get to/from the Merchandise Mart Station and are unable to use escalators.
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Date of stay: March 2024Trip type: Traveled solo
Room Tip: Blue Bottle Coffee is on the corner.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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msamandalong wrote a review Apr 2023
Vancouver, Canada59 contributions3 helpful votes
+1
Hotel's Favorite
Not your typical Holiday Inn! This hotel is central to everything in downtown Chicago and easily walkable to restaurants, landmarks and shopping. Our hotel room view was incredible and the lounge/lobby/bar is a great place to gather. We stayed with a group of nearly 50 and it was smooth check-in, service and comfort!
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Date of stay: February 2023
Value
Location
Service
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Kaitie S, Marketing at Holiday Inn Chicago Downtown - Wolf Point
Responded Apr 10, 2023
Dear msamandalong, thank you for sharing your feedback with u son TripAdvisor! We are pleased to read you enjoyed your stay with us, especially our ideal location in downtown Chicago, stunning views of the cityscape & river, and our efficient staff. We hope to welcome you back as our guest on future trips to the city!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Meg F wrote a review Mar 6
1 contribution
Taniya was really helpful at check in and made sure I had a room with a city view for my stay. Loretta was also great when we initially couldn’t find a box that had been sent by my company - she tracked it down and had it sent to my room! Nice staff, clean hotel, easy access to the mart.
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Date of stay: March 2024Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Absinthia Vermut wrote a review Feb 2024
Oakland, California5 contributions6 helpful votes
This was my second stay here. The hotel is clean and nice. Great bar, breakfast buffet, and coffee shop. It’s in a great location. My room reservation was not honored; I requested a premium king view and ended up in a crowded double queen. Taniya at the front desk was so friendly and helpful! She found a great room for me. I will return. Thanks, Taniya!
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Date of stay: February 2024Trip type: Traveled on business
Room Tip: Grab a quick bite or latte at the market or linger for a breakfast buffet.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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D W wrote a review Dec 2023
Cortland, New York5 contributions
All of the hotel staff were friendly and helpful. We especially complement Jeremy, Front door staff attendant . He was so welcoming with a bright and bubbly personality. He had a smile on his face every time we saw him, and he was so helpful in providing us with directions and suggestions of things to do while in the city. He is a true gem. The hotel was neat and clean. We enjoyed spending some time at the downstairs bar as well. We will definitely stay there again.
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Date of stay: December 2023
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Kaitie S, Owner at Holiday Inn Chicago Downtown - Wolf Point
Responded Dec 14, 2023
Dear DW285, thank you for sharing your excellent review with us on TripAdvisor! We are thrilled to read your kind words about our Bellman, Jeremy, and couldn't agree more about his excellent service. We will be sure to pass your comments along to him. We look forward to hosting you again on future trips to Chicago!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Craig T wrote a review Dec 2023
2 contributions
First off, Taniya at the front desk was amazing and so helpful. The hotel is excellent, clean and lots of great amenities as well as a perfect location for the city. 6 stars if I could. I recommend to anyone and will be back.
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Date of stay: December 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Kaitie S, Owner at Holiday Inn Chicago Downtown - Wolf Point
Responded Dec 12, 2023
Dear ctowers20, thank you for sharing your excellent review with us on TripAdvisor! We are pleased to read you enjoyed our friendly staff, clean accomodations, and ample amenities. We appreciate your recommendation and hope to welcome you back as our guest on future trips to Chicago!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Brian A wrote a review Dec 2023
1 contribution
Mauricio is an excellent employee, hard worker, helpful, knowledgeable and made our experience better in Chicago. He improved our stay with his suggestions. Enjoyed the view and the cleanliness of the hotel ! Thank you
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Date of stay: November 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Kaitie S, Owner at Holiday Inn Chicago Downtown - Wolf Point
Responded Dec 4, 2023
Dear Y9662CUbriana, thank you for sharing your review with us on TripAdvisor! We are thrilled to read that Mauricio was able to provide excellent service during your stay with us and that you enjoyed our breathtaking cityscape views! We hope to welcome you back as our guest on future trips to Chicago!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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GoddessOfTacos wrote a review Nov 2023
5 contributions
+1
From beginning to end, everything was FABULOUS. My main concern with any hotel stay is always the cleanliness of the room/building. My room was immaculate. Hotel was beautifully redecorated. Every interaction with every staff was friendly and helpful. I stayed 4 nights for a business trip but will come back with family. I highly recommend this hotel for ALL. I didn't have a chance to see/use the pool area, but the room and everythings else was wonderful. The bathroom even had hand soap in a bottle so you didn't have to use the tiny bar soap that gets all over the counter. Only surprise was that there were no direct USB connectors in the outlets (as many hotels have upgraded to include this) but the WiFi works great and you can even download an app to cast your phone screen to the TV.
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Date of stay: October 2023
Value
Rooms
Service
Trip type: Traveled on business
Room Tip: Call the front desk and ask! They are super helpful.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Kaitie S, Owner at Holiday Inn Chicago Downtown - Wolf Point
Responded Nov 21, 2023
Dear GoddessOfTacod2001, thank you for sharing your excellent review with us on TripAdvisor! We are pleased to read you enjoyed our clean spaces, stylish decor, and friendly staff. We hope to welcome you back as our guest on future trips to Chicago!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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BEMA4EVER wrote a review Oct 2023
Miami, Florida115 contributions17 helpful votes
Our stay was perfect. The young lady who checked us in couldn’t be any friendlier. I told her that it was our first time in Chicago and she made sure we had a great view. Very accessible as far as walking and from airport via train.
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Date of stay: December 2022
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Kaitie S, Owner at Holiday Inn Chicago Downtown - Wolf Point
Responded Nov 1, 2023
Dear BEMA4EVER, Thank you for sharing your excellent review with us on TripAdvisor! We are pleased to read you enjoyed our friendly staff, stunning cityscape views, and central downtown location. We hope to welcome you back on future trips!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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C K wrote a review Oct 2023
Tahoe City, California3 contributions
Didn't feel safe after I saw armed security walking the hallway in the mid evening. There was mold at the bottom of the sink face and the shower water temperature was lukewarm and wouldn't heat one night; I reported this issue to the management and they never contacted me back to resolve the issue. The room comfort was average. The restaurant charges $28 per person for breakfast.
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Date of stay: October 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Kaitie S, Owner at Holiday Inn Chicago Downtown - Wolf Point
Responded Oct 24, 2023
Dear CK845, thank you for sharing your feedback with us on TripAdvisor. The comfort and safety of our guests are among our top priorities, and it is with great regret to learn of your disappointments. Please know that your comments have been shared with the appropriate departments to ensure that we can provide the necessary guidance to our staff and enhance our offerings. We hope our central downtown location, breathtaking cityscape views, and friendly staff bring you back as our guest as we would love a second opportunity to display our true levels of hospitality.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$130 - $256 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn chicago - mart plaza hotel chicago, holiday inn mart plaza, chicago holiday inn
FORMERLY KNOWN AS
Holiday Inn Chicago Mart Plaza River North
LOCATION
United StatesIllinoisChicagoCentral / Near North Side / River North
NUMBER OF ROOMS
228
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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HOLIDAY INN CHICAGO DOWNTOWN - WOLF POINT $166 ($̶3̶4̶0̶) - Updated 2024 Prices & Hotel Reviews - IL

Frequently Asked Questions about Holiday Inn Chicago Downtown - Wolf Point
Which popular attractions are close to Holiday Inn Chicago Downtown - Wolf Point?
Nearby attractions include Merchandise Mart (0.1 miles), Binny's Beverage Depot (0.3 miles), and Clark Street Bridge (0.2 miles).
What are some of the property amenities at Holiday Inn Chicago Downtown - Wolf Point?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Holiday Inn Chicago Downtown - Wolf Point?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at Holiday Inn Chicago Downtown - Wolf Point?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Holiday Inn Chicago Downtown - Wolf Point?
Yes, a parking garage, paid private parking on-site, and paid public parking nearby are available to guests.
What are some restaurants close to Holiday Inn Chicago Downtown - Wolf Point?
Conveniently located restaurants include Doughnut Vault, Bavette's Bar & Boeuf, and Gilt Bar.
Are there opportunities to exercise at Holiday Inn Chicago Downtown - Wolf Point?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Is Holiday Inn Chicago Downtown - Wolf Point located near the city center?
Yes, it is 0.9 miles away from the center of Chicago.
Does Holiday Inn Chicago Downtown - Wolf Point offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Holiday Inn Chicago Downtown - Wolf Point?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Holiday Inn Chicago Downtown - Wolf Point?
Many travelers enjoy visiting Garfield Park Conservatory (4.1 miles), Holy Trinity Orthodox Cathedral (2.5 miles), and The Rookery Building (0.7 miles).