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DoubleTree by Hilton Hotel San Bernardino

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Traveler (128)
Room & Suite (49)
Videos (1)
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About

#4 of 32 hotels in San Bernardino
Location
4.3
Cleanliness
4.3
Service
4.3
Value
4.2
Travelers' Choice
GreenLeaders GreenPartner

DoubleTree by Hilton San Bernardino is located in the business district of San Bernardino on Hospitality Lane (restaurant row) conveniently off of the I-10 & I-215 interchange, near the National Orange Show, San Manuel Amphitheater, San Manuel Indian Bingo & Casino, and Auto Club Speedway. We are a comfortable drive to many of Southern California's most popular attractions like our beautiful beaches, wineries, outlet malls, hiking, snow skiing, and much more.

No matter what you're hungry for, our kitchen is always open. Breakfast, lunch, dinner or in between, the DoubleTree by Hilton San Bernardino always has something tasty to offer. Whether you're ordering room service, enjoying one of our restaurants, or enjoying a fresh coffee favorite at our in-house Starbucks outlet, you'll find we always have something to fit your palate.

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Property amenities
Paid private parking on-site
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Parking
Wifi
Hot tub
Pool / beach towels
Outdoor pool
Heated pool
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Vending machine
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Convenience store
Non-smoking hotel
ATM on site
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Room service
Coffee / tea maker
Cable / satellite TV
Bath / shower
Safe
Telephone
Iron
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Green
Family
Languages Spoken
English, Spanish
Hotel links
Special Offer:Price Match Guarantee
4.0
4.0 of 5 bubbles855 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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The DoubleTree by Hilton San Bernardino has earned commendations from guests for its exceptionally attentive staff and pristine condition, with many mentioning spacious, spotless rooms and common areas. While opinions on value vary, with some guests finding issue with certain fees, the hotel's atmosphere is often described as a highlight, setting it apart within the DoubleTree chain. Amenities, including the popular nacho station and warm cookies, alongside well-kept pools and banquet facilities, receive regular praise, though some travelers noted difficulties with bed type allocation.
Atmosphere
Inviting
Rooms
Comfortable
Value
Expensive
Cleanliness
Spotless
Service
Attentive
Amenities
Well-appointed
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855Reviews7Q+A48Room tips
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Bobby S wrote a review Mar 13
1 contribution
The nicest stay! Everyone was so nice. Even Refugio remembered me! Room was on the west wing. The most comfortable bed! Quiet AC,clean room new appliances and Samsung tv. Secured parking lot. Restaurant on site and at least 5 within a 2 minute walk, really. There is shopping nearby and even Sam’s club has a mile east.
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Date of stay: March 2024
Value
Location
Service
Trip type: Traveled with friends
Room Tip: Right off the 10 fwy and the 15. Food everywhere if you are wanting to walk. IHOP, black angus,...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Charles M wrote a review Mar 2023
Rosemead, California66 contributions49 helpful votes
Hotel's Favorite
Perhaps the best hotel stay since COVID. I stayed here years ago when it was a Hilton, but I think it’s better now. Large clean rooms that are well appointed. Room service!!! Something lost on most hotels nowadays. Right off the freeway but the rooms are quiet. Highly recommend.
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Date of stay: March 2023
Rooms
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Doubletree Team, Guest Services / Front Office at DoubleTree by Hilton Hotel San Bernardino
Responded Mar 10, 2023
Dear Charles M, Thank you so much for taking your time to share your thoughts on your recent stay. Things are definitely different everywhere post-Covid, but we do our absolute best to provide a level of service our guests look for when they travel. We also try to offer all of the comforts and amenities our guests need as well. It's great to hear you enjoyed your visit with us and we hope you choose us again when you're in town. And just a little secret, our highway facing rooms have double paned windows, so they're the quietest in the whole hotel. =)
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Paul F wrote a review Feb 2024
2 contributions
When you're 000s of miles from home and had a very busy working day what better than to head into the lobby and be greeted with a warm welcoming smile.. every day! Shout out to Isabella, very engaging, fab lashes too! Strongly recommended folks!
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Doubletree Team, Guest Services / Front Office at DoubleTree by Hilton Hotel San Bernardino
Responded 3 weeks ago
Hello Squabbler60, Thank you so much for taking the time to share your experience with us. We are so glad that you chose to stay with us when you were 000 miles away from home and that you had a wonderful stay, with special thanks to the team and Isabel. We truly appreciate you choosing our hotel to stay at and look forward to taking great care of you again in the future! Kindest Regards, Megan W. Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Baz J wrote a review Feb 2024
5 contributions4 helpful votes
Isabella on reception ensures our stay was amazing. Very professional and the greatest nails in the world. Lovely hotel, food a little expensive but generally a brilliant stay. The hotel has some great facilities and the welcome was warm and friendly.
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Date of stay: January 2024Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Doubletree Team, Guest Services / Front Office at DoubleTree by Hilton Hotel San Bernardino
Responded Feb 4, 2024
Hello 444bazj, Thank you so much for taking the time to share your experience with us. We are so happy to hear you were able to have an outstanding experience at the Doubletree San Bernardino. It is amazing to know that Isabel made sure your stay was amazing with us and her nails are pretty awesome. We truly appreciate you choosing our hotel to stay at and look forward to taking great care of you again in the future! Kindest Regards, Megan W. Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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DLAVANCE S wrote a review Jan 2024
Las Vegas, Nevada1 contribution
The Staff very nice and very helpful . Refugio at the front desk was most helpful and very knowledgeable about the hotel and the area around the hotel! Made my stay easier and relaxed Thank you Double Tree!
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Date of stay: January 2024
Value
Location
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Doubletree Team, Guest Services / Front Office at DoubleTree by Hilton Hotel San Bernardino
Responded Jan 17, 2024
Hi Dlavances, Thank you for providing us with your valuable feedback. We are pleased to know that you enjoyed your recent stay with us and that Refugio provided you with wonderful service which made your stay easier and relaxed. We look forward to welcoming you back if your travels bring you to San Bernardino again. Kindest Regards, Megan Welka Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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mistervega74 wrote a review Dec 2023
1 contribution
My family and I were happy with our first trip staying here on dec of 2023 we will be returning some time soon in the future thank you for your great service will definitely recommend you to all my family members and friends
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Review collected in partnership with DoubleTree by Hilton
Date of stay: December 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Doubletree Team, Guest Services / Front Office at DoubleTree by Hilton Hotel San Bernardino
Responded Dec 29, 2023
Dear Valued Guest, Thank you for the 5-star review on Trip Advisor. We are delighted to hear that you enjoyed a wonderful visit at our beautiful hotel. Thank you for letting us know you experienced incredible service. The team at the Doubletree San Bernardino looks forward to your return visit. Kindest Regards, Megan W. Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Passenger51419662707 wrote a review Dec 2023
United States4 contributions
Under no circumstances should anyone ever stay at this dump. They charge you $12 a day to park and there are no spaces. Their advice: wait ubtil the function is over in two hours and try then Worn carpets....lukewarm weak showers...keys that dont work and front desk agents who laugh at you when you dare complain. Im having my bank reverse all charges. Trust me...stay elsewhere.
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Date of stay: December 2023Trip type: Traveled on business
Room Tip: Dont even think about staying here
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Doubletree Team, Guest Services / Front Office at DoubleTree by Hilton Hotel San Bernardino
Responded Dec 29, 2023
Dear Valued Guest, Thank you for staying with us and taking the time to leave your comments. As we strive to provide our guests with the best possible experience, we are sorry to hear that you left with an unfavorable impression. We apologize for any inconvenience that may have been caused by the maintenance upkeep in your room, along with the parking issue. We hope to have the opportunity to welcome you back again in the future. Kindest Regards, Megan W. Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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John D wrote a review Dec 2023
1 contribution
We recently had our company's christmas party at this location and we had an amazing time. First the catering manager Jamie she was very helpful throughout the process of our event, she will guide you and answer all of your questions at any time. Second Abel the banquet manager, he was on top of everything during the event he was able to provide everything that we need, also the banquet staff and server were amazing and very friendly. Overall the event was successful and everybody in my company had a good time. Thanks to the team of Double Tree by Hilton Hotel San Bernardino.
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Date of stay: December 2023
Value
Location
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Doubletree Team, Guest Services / Front Office at DoubleTree by Hilton Hotel San Bernardino
Responded Dec 29, 2023
Dear valued guest, Thank you for choosing the Doubletree San Bernardino for your Christmas party and for letting us know how much you enjoyed your event at the Doubletree San Bernardino. We are thrilled to hear that you found Jamie, Abel, and our team to be friendly and helpful during your event. It is wonderful to hear that you and your company had a wonderful time. We look forward to hosting you again next year. Kindest Regards, Megan W. Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Khamp619 wrote a review Nov 2023
1 contribution
Called hotel staff to request double beds months before arrival. Everything was good according to the staff. On check in day, only king size bed is available for a group of 4 adults. Now it’s too late to book another hotel. Settled for a rollaway bed that was stiff and made lots of noise when moving. We had to get some rest to be ready for our half marathon run early in the morning. We roughed it out. So disappointed with the staff who took the call.
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Review collected in partnership with DoubleTree by Hilton
Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Doubletree Team, Guest Services / Front Office at DoubleTree by Hilton Hotel San Bernardino
Responded Dec 3, 2023
Hi Khamp619, Thank you for staying with us and taking the time to leave your comments. As we strive to provide our guests with the best possible experience, we are sorry to hear that you left with an unfavorable impression. We apologize for any inconvenience that may have been caused by not getting the room that you requested. I have shared your concerns with our management team. We hope you will return in the future for a more positive experience.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sherpa559711 wrote a review Oct 2023
2 contributions
+1
We had a horrible experience at this hotel! The hotel is dirty! The front desk supervisor lacks empathy and was unable to resolve the problem. I had to spend 1 1/2 hours on the phone with the Hilton Diamond desk to book me at different hotel and submit a complaint ticket. I was told that I wouldn’t get my points for the stay back until a GM reviews the complaint. It’s very evident why I’m complaining when you see the pictures. This is a Hilton…this is absolutely unacceptable. See pictures with the mattress of the pull out bed. I actually slept on this the night prior and didn’t know what I was sleeping on until the next day when I decided to to lift the mattress to put the couch cushion under it for more comfort. I found a horrible stain with black mold!
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Date of stay: October 2023
Value
Location
Service
Trip type: Traveled with family
Room Tip: DON’T STAY HERE!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Doubletree Team, Guest Services / Front Office at DoubleTree by Hilton Hotel San Bernardino
Responded Oct 25, 2023
Dear Sherpa559711, I would firstly like to apologize for falling short on delivering you an exceptional guest experience. Our team continuously strives to provide all of our guests a comfortable, clean and welcoming environment and I am truly sorry we did not achieve that for you during your stay. The issues you mentioned have been addressed by our management team and we have actively taken the appropriate steps to ensure these types of issues do not happen again in the future. I very much appreciate you bringing this to our attention and wish you the best in your future travels!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$121 - $155 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton san bernardino hotel san bernardino, hilton hotel san bernardino, san bernardino hilton
LOCATION
United StatesCaliforniaSan Bernardino
NUMBER OF ROOMS
251
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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DOUBLETREE BY HILTON HOTEL SAN BERNARDINO $118 ($̶1̶5̶8̶) - Updated 2024 Prices & Reviews - CA

Frequently Asked Questions about DoubleTree by Hilton Hotel San Bernardino
Which popular attractions are close to DoubleTree by Hilton Hotel San Bernardino?
Nearby attractions include SB Raceway Indoor Karting (0.4 miles), Exodus Escape Room (0.3 miles), and Confusion Escapes (0.2 miles).
What are some of the property amenities at DoubleTree by Hilton Hotel San Bernardino?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at DoubleTree by Hilton Hotel San Bernardino?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at DoubleTree by Hilton Hotel San Bernardino?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at DoubleTree by Hilton Hotel San Bernardino?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to DoubleTree by Hilton Hotel San Bernardino?
Conveniently located restaurants include Black Angus Steakhouse - San Bernardino, Claim Jumper Steakhouse & Bar - San Bernardino, CA, and Mimi's Cafe.
Are there opportunities to exercise at DoubleTree by Hilton Hotel San Bernardino?
Yes, guests have access to a pool and a fitness center during their stay.
Are any cleaning services offered at DoubleTree by Hilton Hotel San Bernardino?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at DoubleTree by Hilton Hotel San Bernardino?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does DoubleTree by Hilton Hotel San Bernardino offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at DoubleTree by Hilton Hotel San Bernardino?
The staff speaks multiple languages, including English and Spanish.