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Mandarin Oriental Pudong, Shanghai

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Traveler (3612)
360
Panoramas (23)
Room & Suite (970)

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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

#1 of 40 resorts in Shanghai
Location
4.4
Cleanliness
4.9
Service
4.9
Value
4.6
Our conveniently central location is ideal for both business and leisure travellers. As sophisticated as they are spacious, our 362 rooms and suites offer a sublime blend of comfort and contemporary design. With innovative cuisine, cutting-edge cocktails and a stunning design, our bar and restaurants are among the best in Shanghai. Offering space to relax, rejuvenate and work out, our spa and wellness facilities are among the best in Shanghai. With a stylish, contemporary design and convenient riverside location, we offer a peaceful and inspiring venue for meetings, weddings and events.
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Property amenities
Parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Babysitting
Children Activities (Kid / Family Friendly)
Free shuttle or taxi services
Wifi
Paid wifi
Hot tub
Adult pool
Indoor pool
Heated pool
Fitness / spa locker rooms
Fitness classes
Sauna
Restaurant
Breakfast buffet
Breakfast in the room
Airport transportation
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
ATM on site
Butler service
Doorperson
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Bathrobes
Air conditioning
Housekeeping
Room service
Safe
VIP room facilities
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Family Resort
Harbor View
Languages Spoken
Chinese
9,336Reviews24Q+A100Room tips
Traveler rating
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Popular mentions
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Tracy B wrote a review Mar 16
1 contribution
Excellent hotel, beautiful place . Amazing cocktail ,and special staff .bartender Ivan is great,waitress Leona is kind,a great experience.sophia at reception is very special and and accommodating and knowledgeable ablut the area . Would recommend a stay at this beautiful hotel
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Date of stay: March 2024Trip type: Traveled as a couple
Room Tip: a walk along the riber to watch the sunset
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Mandarin Pudong, General Manager at Mandarin Oriental Pudong, Shanghai
Responded 2 days ago
Dear Tracy B, Thank you for sharing your generous comments about Mandarin Oriental Pudong, Shanghai here with us. It is great to know how much you enjoyed our modern and stylish bar and warm service. I am very glad to read such positive comments about your stay with us and will be sure to share these with all of our team here in the hotel. We look forward to welcoming you back and to creating more lasting memories during your next visit. Warm regards, Emil Leung General Manager Mandarin Oriental Pudong, Shanghai
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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funnymoneyrun wrote a review Mar 10
Shanghai, China2 contributions2 helpful votes
Warm and lovely service begins with front concierge Sophie and Jennifer(warm and genuine, on par with the rest of the hotel staff) , it’s been almost two years since I last stayed here, it’s on the quieter side of the pudong area, within 15 walking minutes from major visiter sides (e.g. pearl tower), I really love this place, the decor maybe too business-ish for some people , but it’s comfy and kept in good condition, grill 58 is one of the best steak house in town and I love the view
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Date of stay: March 2024
Value
Location
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Mandarin Pudong, General Manager at Mandarin Oriental Pudong, Shanghai
Responded 1 week ago
Dear funnymoneyrun, Thank you for sharing your generous comments about Mandarin Oriental Pudong, Shanghai here with us. It is great to know how much you enjoyed our modern and stylish hotel design and warm service. I am very glad to read such positive comments about your stay with us and will be sure to share these with all of our team here in the hotel. We look forward to welcoming you back and to creating more lasting memories during your next visit. Warm regards, Emil Leung General Manager Mandarin Oriental Pudong, Shanghai
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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xingran X wrote a review Mar 10
1 contribution
The Mandarin Oriental Spa in Shanghai is a good place of tranquility. The spa’s design is a perfect blend of modern and traditional, creating a peaceful retreat. The treatments are exceptional, with skilled therapists and premium products ensuring a luxurious experience.Reception Manager Irene stands out for her warm welcome and dedication to guest satisfaction. She care about guest’s Personalized needs .In summary, the Mandarin Oriental spa is an outstanding wellness destination.🌟
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Date of stay: March 2024
Value
Location
Service
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Mandarin Pudong, General Manager at Mandarin Oriental Pudong, Shanghai
Responded 1 week ago
Dear xingranx, Thank you for sharing your experience at the SPA of Mandarin Oriental Pudong, Shanghai. It's wonderful to hear that you found it to be a place of tranquility, with a perfect balance of modern and traditional design elements. We're thrilled that you enjoyed the exceptional treatments delivered by our skilled therapists and the premium products used. We're delighted to have exceeded your expectations and look forward to welcoming you back for another outstanding wellness experience. Warm regards, Emil Leung General Manager Mandarin Oriental Pudong, Shanghai
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Marcus L wrote a review Mar 9
2 contributions
Mandarin oriental has always been a top choice for business travellers. Great room, top notch service and excellent spread for breakfast. Staff were helpful and the view is amazing. Location is also great with a good balance of being quiet yet accessible to many places.
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Date of stay: March 2024
Value
Location
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Mandarin Pudong, General Manager at Mandarin Oriental Pudong, Shanghai
Responded 1 week ago
Dear A5452VTmarcusl, Thank you for sharing your generous comments about Mandarin Oriental Pudong, Shanghai here with us. It is great to know how much you enjoyed our modern and stylish hotel design, spacious guest rooms and warm service. I am very glad to read such positive comments about your stay with us and will be sure to share these with all of our team here in the hotel. We look forward to welcoming you back and to creating more lasting memories during your next visit. Warm regards, Emil Leung General Manager Mandarin Oriental Pudong, Shanghai
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Daniel_Z wrote a review Mar 2
7 contributions
Staying in a Luxury hotel I expected a professional check in procedures, the check in service is same as 3 star hotel, the lady was not professional and she was talking to me in Chinese all the time, I am foreigner and can’t understand Chinese. After I asked her to speak in Chinese she switched to English, overall check in service was not good. You need to make your customer to feel comfortable, once you see a foreigner please talk in English. I tried the Spa which was very good and very skilled therapist, the breakfast quality is not suitable for 5 star luxury hotel, I stayed at Mandarin Milan, HK, Taipei, the quality is at another level, not many western breakfast options, dim sum was good, pastry selection very poor and bad quality, croissant were not fresh and soggy. The short lady who is standing beside elevator at 1st floor, she was very nice and polite, always asking if I need help or everything is ok. The front desk staff at check out is same lady who did check in, very cold, not smiling at all, if you face customers you should transfer energy and passion for your job. I will not stay at Mandarin SH, overseas locations are much better in terms of service quality
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Date of stay: March 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Mandarin Pudong, General Manager at Mandarin Oriental Pudong, Shanghai
Responded 2 weeks ago
Dear dz931, Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience you experienced during your stay at Mandarin Oriental Pudong, Shanghai. We are delighted to hear that you enjoyed the spa services and found our therapists to be highly skilled. However, we apologize for any disappointment with the breakfast quality. Your comments regarding the variety and freshness of our breakfast offerings have been duly noted, and we will take steps to address these areas for improvement. Regarding your check-out experience, we apologize if our staff member did not convey warmth and enthusiasm. We understand the importance of transferring positive energy to our guests, and we will address this matter internally to ensure consistent service standards. Once again, we apologize for any shortcomings during your stay. We hope to have the opportunity to welcome you back in the future and provide you with an improved experience. Sincerely, Emil Leung General Manager Mandarin Oriental Pudong, Shanghai
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Juddy J wrote a review Mar 2
1 contribution
It was the perfect choice for a group of girlfriends enjoying a long weekend trip in Shanghai. The concierge and the staff were incredibly helpful especially YuHan who was detailed and attentive to all our needs. Would def stay again and recommend to all!
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Date of stay: March 2024
Value
Location
Service
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Mandarin Pudong, General Manager at Mandarin Oriental Pudong, Shanghai
Responded 2 weeks ago
Dear juddyj2024, Thank you for sharing your generous comments about Mandarin Oriental Pudong, Shanghai here with us. It is great to know how much you enjoyed our warm service. I am very glad to read such positive comments about your stay with us and will be sure to share these with all of our team here in the hotel. We look forward to welcoming you back and to creating more lasting memories during your next visit. Warm regards, Emil Leung General Manager Mandarin Oriental Pudong, Shanghai
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Hector B wrote a review Feb 2024
1 contribution
The beautiful hotel speaks for itself. The accommodations were wonderful, the food was spectacular and so was the staff - the hotel clerk Julie stood out in particular. For my first time in China, I felt very welcomed and will definitely be back again.
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Mandarin Pudong, General Manager at Mandarin Oriental Pudong, Shanghai
Responded 3 weeks ago
Dear F9918QChectorb, Thank you very much for staying at Mandarin Oriental Pudong, Shanghai and for sharing this wonderful review here with us. It is great to know how much you enjoyed our modern and stylish hotel design, spacious guest rooms and warm service. I am very glad to read such positive comments about your stay with us. We constantly strive to create unforgettable experience for our guests with our personalized service. Please rest assured that your comments have been shared with hotel team and will reinforced the training to improve service in the future. I sincerely hope we have the pleasure of welcoming you back in the future. Warm regards, Emil Leung General Manager Mandarin Oriental Pudong, Shanghai
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PaulaLingyiSun wrote a review Feb 2024
Rome, Italy1 contribution
We had the most wonderful time at MO’s Qi Bar. Service was amazing, the mixology is top notch and the atmosphere incredibile. Luke and Arthur offered a professional service, making the experience unforgettable. Make sure to check the hotel as well, as we enjoyed the room so much.
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Date of stay: February 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Mandarin Pudong, General Manager at Mandarin Oriental Pudong, Shanghai
Responded 3 weeks ago
Dear PaulaLingyiSun, Thank you very much for choosing to stay at Mandarin Oriental Pudong, Shanghai. What a pleasure it was to read your review, I appreciate your wonderful feedback on your stay with us. I see that the Qi Bar was a highlight for you, and it is great to learn that you have had an enjoyable experience because of the service delivered by our passionate and professional Qi Bar Team. Your generous comments will surely be shared with the team here. Please do visit us again in the near future, we also look forward to creating more memorable experiences for you during your next stay. Warm regards, Emil Leung General Manager Mandarin Oriental Pudong, Shanghai
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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John W wrote a review Feb 2024
1 contribution
Here, I felt relaxation and comfort. In addition, the hotel staff is an impressive highlight, consistently maintaining friendly smiles and efficient service attitudes, creating a welcoming atmosphere for guests. Receptionist Sherry, with her warm and professional demeanor, left a profound impression on me. She was very professional in introducing me to the treatment program and gave me good advice, I chose Oriental Essence In the Spa, therapist Angel truly made me experience supreme relaxation. Her skilled and meticulous techniques allowed me to feel the soothing effects on both body and mind during each massage. Angel's professional demeanor and gentle attitude made the entire Spa experience even more thoughtful and comfortable. The Oriental Essence massage not only focuses on relaxing muscles but is also a profound ritual of deep relaxation. Her exquisite skills, combined with carefully selected Eastern oils, provided my body with a profound sense of nourishment and rejuvenation.
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled with friends
Room Tip: The spa at Mandarin Oriental is one of the great things about their hotel if you have time go to...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Mandarin Pudong, General Manager at Mandarin Oriental Pudong, Shanghai
Responded 3 weeks ago
Dear johnwC2903EJ, Thank you very much for staying at Mandarin Oriental Pudong, Shanghai and for sharing this wonderful review here with us. We are so glad that you enjoyed the service provided by our talented therapist, Angel. Feedback such as yours is very valuable to us to deliver our standards. We constantly strive to create unforgettable experience for our guests with our personalized service. Please rest assured that your comments have been shared with hotel team and will reinforced the training to improve service in the future. I sincerely hope we have the pleasure of welcoming you back in the future. Warm regards, Emil Leung General Manager Mandarin Oriental Pudong, Shanghai
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Will58 wrote a review Feb 2024
Washington DC, District of Columbia46 contributions79 helpful votes
Beautiful hotel. Lovely spacious rooms with amazing views of the river. Comfy beds, wonderfully appointed marble bathrooms. Service was warm and attentive from the minute we stepped into the hotel. Excellent buffet breakfast and hotel restaurant.
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Date of stay: January 2024
Value
Location
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Mandarin Pudong, General Manager at Mandarin Oriental Pudong, Shanghai
Responded 4 weeks ago
Dear Will58, Thank you for sharing your generous comments about Mandarin Oriental Pudong, Shanghai here with us. It is great to know how much you enjoyed our modern and stylish hotel design, spacious guest rooms and warm service. I am very glad to read such positive comments about your stay with us and will be sure to share these with all of our team here in the hotel. We look forward to welcoming you back and to creating more lasting memories during your next visit. Warm regards, Emil Leung General Manager Mandarin Oriental Pudong, Shanghai
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$235 - $292 (Based on Average Rates for a Standard Room)
LOCATION
ChinaShanghai RegionShanghaiLujiazui / Pudong
NUMBER OF ROOMS
362
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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MANDARIN ORIENTAL PUDONG, SHANGHAI - Updated 2024 Prices & Resort Reviews (China)

Frequently Asked Questions about Mandarin Oriental Pudong, Shanghai
Which popular attractions are close to Mandarin Oriental Pudong, Shanghai?
Nearby attractions include Shanghai Jewish Refugees Museum (0.7 miles), Shanghai World Financial Center (0.6 miles), and Shanghai Development Exhibition Hall (0.6 miles).
What are some of the property amenities at Mandarin Oriental Pudong, Shanghai?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at Mandarin Oriental Pudong, Shanghai?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Mandarin Oriental Pudong, Shanghai?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Mandarin Oriental Pudong, Shanghai?
Yes, parking is available to guests.
What are some restaurants close to Mandarin Oriental Pudong, Shanghai?
Conveniently located restaurants include Aura Lounge & Jazz Bar (The Ritz-Carlton Shanghai Pudong), Jin Xuan Chinese Restaurant, and Scena di Angelo.
Are there opportunities to exercise at Mandarin Oriental Pudong, Shanghai?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Mandarin Oriental Pudong, Shanghai have airport transportation?
Yes, Mandarin Oriental Pudong, Shanghai offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Mandarin Oriental Pudong, Shanghai?
Yes, dry cleaning and laundry service are offered to guests.
Does Mandarin Oriental Pudong, Shanghai offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Mandarin Oriental Pudong, Shanghai?
Many travelers enjoy visiting Jing'an Temple (3.9 miles), Shanghai Temple Of the Town God (Chenghung Miao) (1.5 miles), and Shanghai Former Provisional Government Site of the Republic of Korea (2.7 miles).