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Millennium Resort Hangzhou

15 Jiu Xi Road, Xi Hu district, Hangzhou 310008 China
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Traveler (118)
Room & Suite (30)
Dining (15)

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About

#4 of 52 resorts in Hangzhou
Location
4.6
Cleanliness
4.6
Service
4.2
Value
4.4
Millennium Resort Hangzhou offers 151 spacious guest rooms with a private balcony where you can enjoy the cool breeze of mountain air.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Children Activities (Kid / Family Friendly)
Airport transportation
Business Center with Internet Access
Wifi
Indoor pool
Restaurant
Banquet room
Meeting rooms
Spa
Concierge
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Room service
Minibar
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Modern
Family
102Reviews3Q+A10Room tips
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JULIA APRYL L wrote a review Oct 2019
2 contributions
Loved it! Wished we could have stayed longer! Rooms are huge and lovely. Very luxurious. Great breakfast buffet! Quiet, peaceful grounds for walking and exploring nature and tea farms. Highly recommended!!!
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Date of stay: October 2019Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from RVSNTRIP, Public Relations Manager at Millennium Resort Hangzhou
Responded Dec 1, 2019
Dear guest, Thank you for choosing to stay at Millennium Resort Hangzhou and for leaving such a poetic review for us. We’re so gratifying to know you've had a quiet and relaxed time here. It is a great honor to offer the guests a peaceful place to loose stress in the rush of the modern life. Thank you again for your comments, and whenever you come back with us, we're always at your service for a peaceful home away from home.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Arthur C wrote a review Apr 2019
Hong Kong, China4 contributions
The hotel is at the perfect location of visiting 九溪煙樹,龍井村,雲棲竹徑 etc. Escaping from the CBD and high branding super malls, my wife and I can hideaway from our usual business and difficult people. The sauna facilities is relatively small. Although there is only one restaurant and bar are available with limited choice of food, the 農家菜 at the nearby hiking sites would be served as a compliment. The food served from 農家菜 are simple but fresh and tasty which is super for recovery after your hiking journey. Special thanks to the hotel manager Mr 康 who provided detailed guidance and tips for us in picking up our routings to 九溪煙樹,龍井村,雲棲竹徑. His sincerely and patients certainly are assets to the hotel management. Thank Mr 康 again for his help in sorting out our land delivery to airport when we journey home.
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Date of stay: April 2019Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from RVSNTRIP, Public Relations Manager at Millennium Resort Hangzhou
Responded Apr 22, 2019
Dear Arthur C, We are very glad to know that you had a great stay with us and thank you for taking the time to share your living experience in Millennium Resort Hangzhou. We have been focused of taking care of our customers and your review just confirms that we are on the right path. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We look forward to have you amongst us in the near future and please let us know when your travels brings you back to Hangzhou so we can prepare another great stay at Millennium Resort Hangzhou. Have a great day ahead!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Martin L wrote a review Dec 2018
Hanoi, Vietnam457 contributions41 helpful votes
+1
Booked into this charming hotel to experience the mountain atmosphere and was pleasantly surprised by the quality of the hotel and amenities. The trip up the mountain was pleasant, a drive thru the city cutting thru the outskirts of town. Getting a taxi to the resort was tough and it was equally challenging hailing a cab on the return leg from the hotel to town on account of the luggage we were lugging along for a party of 5. Room wise, there were no complaints. Everyone was happy with the deluxe rooms with its well appointed bathroom and comfortable bed. The wonderful thing about the hotel was it’s resort setting, close proximity to nature and the opportunity it gave for exploration and hiking. Hotel staff were well trained, courteous and service oriented. In terms of facilities, the hotel has a nice gym and a nice heated pool in the basement located in the main building where the reception is. As most of the hotel rooms are sprawled over a couple of buildings, this meant that you had to arrange for a buggy to deposit you at the main building in order to access the gym and swimming pool. It’s not difficult; there is always a hotel staff stationed around the building area to assist. Food wise, we did not have the opportunity to indulge in the hotel’s recommended Chinese restaurant - Ten Creek. Hence, we cannot comment if it was as good as described by the hotel staff. Nevertheless, we enjoyed the nature walk from the hotel to the 9 creeks. The route ran thru the back of the hotel and you have to bring your room card key to access the exit gate which goes thru a tea plantation on a paved road where we were challenged from time to time by vehicles going up and down the trail. It was a really pleasant and luxurious stay which we all enjoyed. We also had the chance to purchase tea from various plantations and enjoyed local food in the tea houses.
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Date of stay: December 2018Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Millennium R, Public Relations Manager at Millennium Resort Hangzhou
Responded Mar 29, 2019
Dear Martin, very warm greeting from Millennium Resort Hangzhou! Thank you for your stay with us at Millennium Resort Hangzhou. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Located in "Jiuxi" scenic spot, the traffic to hotel is not as convenience as downtown. However, thanks to the development of mobile APP, our concierge is happy to help you reserve a taxi. Greatly appreciate your comments about room, facilities, service and surroundings. And we do hope to see you again in the future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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laclif1 wrote a review Oct 2018
Portland, Oregon2 contributions
The rooms and grounds are lovely, the staff is super helpful and the food is very good. I happened to be in town for business along with colleagues so I didn't get to enjoy all the amenities that the hotel offered (like the indoor pool) but it was a relaxing place to be at the end of very busy days and a great spot to enjoy time off.
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Date of stay: September 2018
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
Room Tip: Request a room overlooking the quiet wooded area.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Millennium R, Public Relations Manager at Millennium Resort Hangzhou
Responded Mar 29, 2019
Dear guest, very warm greeting from Millennium Resort Hangzhou! Thank you for staying at Millennium Resort Hangzhou and leave your valuable comments to us. Located in "JiuXi" scenic spot of the West Lake, hotel is surrounded with ancient forests and tea plantations. All the guest rooms are designed based on the "Nature Unity" and "Green" concept - the building only has 3-storey high and rooms are all occupied with balcony, closer to the nature. We hope to meet you in the near future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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vickysheng wrote a review Sep 2018
Shanghai, China1 contribution
A nice and quiet place to have a family holiday! Located in Jiuxi Area, many trees there. it's a good place to jog in the night or morning, the air is quiet fresh there. And we like the swimming pool in the Hotel.
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Review collected in partnership with MillenniumHotels.com
Date of stay: September 2018
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Millennium R, Public Relations Manager at Millennium Resort Hangzhou
Responded Mar 29, 2019
Dear Ms.Sheng, Warm greeting from Millennium Resort Hangzhou! We are truly honored to have you with us at Millennium Resort Hangzhou, where nature's graceful elegance surrounds, a part of Longjing Tea plantation and ancient bamboo forests. Looking forward to see you in the near future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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RuddMM wrote a review Jun 2018
Shanghai, China1 contribution
I've written full details of each comment below, but I want to summarize up hear for those pressed for time:This hotel has gorgeous, fragrant grounds with winding romantic paths, is adjacent to a picturesque tea plantation, has super luxurious rooms which have been planned in meticulous detail for convenience and comfort, and is quiet and peaceful - perfect for a romantic getaway. Definitely stay here! That said, it's out of the way (good thing) but has appalling and extremely limited dining options (bad thing), which is frustrating when you just want to chill out and not wait on taxis/traffic/non-english speaking delivery men to get a decent meal. If you want to eat well, plan to spend a good chunk of time and money on cabs/rental cars. The good and the bad, in detail: Let me put the one bad thing upfront, and then move on to all that was amazing. The only disappointment here were the lack of care and attention given to food/beverage provisions for guests at this out-of-the-way resort. I would stress that this shouldn't necessarily deter people from staying, but I do want to describe it in detail here to hopefully encourage the management to take action. It's a bit bizarre for so nice a hotel to have such pitiful dining and beverage accommodations. Details: My partner and I came for a romantic week getaway. We've been to Hangzhou before and had no interest in more tourist sites, and chose this hotel so we could basically wallow in luxury for several days. The hotel grounds are well out of the way of the city, which we wanted. We planned on ordering room service in between longs walks among the pine trees and long baths overlooking the scenery off the spacious balcony. The room service menu was short (8 items, 4 chinese, 4 "western") and dull to begin with. Then, when we ordered, they were out of almost all the western food items and the more palatable Chinese items (really basic stuff, hamburger, spaghetti, noodles). We'd order, hang up, get a call back with a simple "we're out of X too." It felt like staying at Hotel Apocalypse: the staff seem genuinely surprised at our surprise that so many items were not available. What had happened to all their food delivery trucks? But the quality was even worse than the availability: Once, we finally managed to order some pasta: what arrived was truly so bad, so unpalatable that I called in to send it back and ask for a replacement. The staff had to debate it for a long time before confirming that they "could" replace the dish. As a former worker in food service industry, I almost never send food back; it was that truly inedible. Once it was clear that room service wasn't an option, my partner and I decided we could just take scenic walks to the restaurant up in the main building for meals that aren't out on the town. However, their on-site restaurant was dramatically out of step with the luxurious atmosphere the hotel and grounds. It was like walking into a sad, neglected Denny's, or a badly managed O'Charlys. For non-Americans, it was like a high-end hotel having only a hospital cafeteria from which to serve all guests, for all meals. The food was rubbery and inedible (and like room service, they were out of several dishes, Chinese and Western), the decor depressing, the staff absent, the lights florescent, and the dining room empty. I got ill after a dish that contained seafood. The breakfast buffet was incomplete and stale, and provided only one large carafe of coffee for the whole dining room which, once emptied, was never refilled; you only got coffee if you showed up in the first hour or two of service (not something likely to happen with two people intent on a relaxing, lazy vacation). In the end, we often had to wait up to 20 minutes (and spend quite a bit of RMB) for taxis to arrive at the hotel to take us on a lengthy, traffic-heavy drive into Hangzhou for meals we would much rather have had in privacy and comfort. We would have paid a significantly marked up price to simply eat well with less effort at the hotel. On to the amazing: I can't say enough about the amazing room itself, or the grounds. The rooms had clearly been designed by someone who understood the needs and desires of those staying in hotels. The bathroom was warmly lit with an enormous tub, and had separate stalls for the toilet and shower that were tucked well back into private alcoves. It had benches, footstools and other little conveniences parked everywhere around the double sinks. The tub sat under and enormous plate glass window overlooking a balcony made private by dense foliage, trees, and hills. The balcony itself had a comfy, private couch tucked into an alcove. The beds were perfect and the mattress was the more western-styled soft kind (memory foam?). A small kitchenette and chifforobe were cordoned off from the main bedroom by elegant screens which diffused light everywhere. I've lived in China for many years, and have never, ever seen grounds so pristine. The air smelled fresh and there were flowers with heavy scents everywhere,along with fountains. It was really lovely to gaze out at a neighboring tea farm, where work was underway. Winding, private paths and little decks with porch swings meandered between all the hotel buildings and wooded areas. And there was a convenient golf shuttle that seemed to arrive to take you to whatever building you wanted as soon as you stepped outside. All in all, definitely come here for your romantic weekend! But bring your own food and drink, and have the taxi/ride sharing app (didi) already installed on your phone.
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Date of stay: April 2018
Rooms
Cleanliness
Service
Trip type: Traveled as a couple
Room Tip: Ask for a room in the north building - many of those balconies overlook wooded areas and so are...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Millennium R, General Manager at Millennium Resort Hangzhou
Responded Jun 8, 2018
Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Greatly appreciate your comments about our food quality and F&B service. In taking great care of our charming hotel, our main priority is to be able to offer a quality food and comfortable dinning atmosphere. I hope that I can convince you to visit our hotel again. We welcome you back if you would be willing to give us a chance to turn your experience around. It would be such a pleasure to personally welcome you back to our improved restaurant.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Stenley S wrote a review Jan 2018
Elk Grove, California15 contributions11 helpful votes
My friends and I stay in the Millennium Resort for two nights, in Oct. 2017. I’ll say that it is an excellent resort; why? The first, it located in nine streams area surrounds by tea farm, over 3.4 acre lot area, full with fresh air and clear water; plus swimmy poor and spa. It is really a healthy relax resort. The second, rooms are big and bright; its size over 600 sqf. or bigger, with balcony. All equipments work perfect.. And The West Lake is only 4.5 mils away; and also easy to go to the other visit points. Hangzhou is an attractive city, and the Millennium resort makes us even more like to visit it again.
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Date of stay: October 2017
Value
Location
Service
Trip type: Traveled with friends
Room Tip: There are two buldings and nine types rooms. You can chose which one you like.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Millennium R, General Manager at Millennium Resort Hangzhou
Responded Jan 16, 2018
Dear Stenley, Season's greetings from Hangzhou! Thank you for taking time to write this review. We are delighted that you enjoyed your stay at this family- and pet-friendly hotel in Hangzhou. We appreciate your very positive comment on the elegantly styled room with the private balcony, hotel facilities and our inhouse tea garden. We look forward to welcoming you back to Millennium Resort Hangzhou. Yours sincerely, Charles Lai General Manager Millennium Resort Hangzhou
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Darren Chou wrote a review Dec 2017
Taiwan8 contributions1 helpful vote
My friends and I are currently staying in this hotel for New Year celebration and we were thrilled that the service provided by the buffet dinner tonight 12/31/2017 was terribly not met the standard of a five star hotel. We saw the campaign of buffet dinner for in-house guest tonight and my friends made the reservation to secure the table from front desk. At 18:30, we approached to the buffet, but were informed that all the seats were taken and they have implemented extra table from catering outside the restaurant which feels like a night market but not a five star resort. We can understand the hotel trying to run up higher revenue in this special event, but guest experience should be the priority and I believe the hotel did nothing but only for the profits. It’s funny that the “Manager” from the buffet called Jack Li did not provide any thoughtful solution and as I’m also working in a five star hotel, I have no idea how you company trained the staff to become a manager. In addition, we requested for extra bottles of water and mat for the shower room because the silica gel was not functioning well to stop shower water split out. The call was made around 16:30, now it’s 19:17, we have not received anything yet. I understand we put the do not disturb sign, but there should be a call at least for us to open the door if the standard are not allowing the staff to enter the room. Anyways, very unpleasant and definitely not recommending this hotel. Cheers
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Date of stay: December 2017Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Millennium R, General Manager at Millennium Resort Hangzhou
Responded Jan 2, 2018
Dear Darren, Season's greetings from Hangzhou! We would like to thank you for taking time to share your valuable comments with us and we are truly sorry for our service lapse. Please be assured that our guest experience is always our paramount priority. We look forward to the opportunity to welcome you back in near future. Yours sincerely, Charles Lai General Manager Millennium Resort Hangzhou
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Winston wrote a review Dec 2017
Singapore, Singapore7 contributions1 helpful vote
The staff were very attentive and helpful, and had taken the extra mile to assist us with the room arrangements that enables us to have a wonderful stay at the hotel. We arrived very late, after midnight but the staff were there waiting for us to help with speedy checkin. Also, special thks to miss Taylor for making the prior arrangements and assistance with our booking and hotel transport. .
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Review collected in partnership with MillenniumHotels.com
Date of stay: December 2017
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Bill T wrote a review Oct 2017
6 contributions2 helpful votes
I live in Shanghai so the tranquil location of this hotel was the biggest draw. After checking in we had a nice 2 hour walk in the nearby forest. I found the service to be sufficient but nothing above average. The reception staff during checkin & checkout were serious, polite but not really warm or friendly. They did not offer any extra information or promote any of their facilities. The room was very spacious & comfortable. We tried their indoor pool in the evening around 6pm. The water was clean with the area well maintained. Unfortunately, the sauna wasn't switched on. The buffet breakfast was fine with a range of Chinese & western dishes. I would return if I needed another weekend getaway.
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Date of stay: September 2017
Value
Cleanliness
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
$124 - $170 (Based on Average Rates for a Standard Room)
LOCATION
ChinaZhejiangHangzhou
NUMBER OF ROOMS
151
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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MILLENNIUM RESORT HANGZHOU $156 ($̶2̶6̶1̶) - Prices & Reviews - China

Frequently Asked Questions about Millennium Resort Hangzhou
Which popular attractions are close to Millennium Resort Hangzhou?
Nearby attractions include Taylor Made Hangzhou Wuzhen Private Tours (3.5 miles), Lingyin Temple (4.4 miles), and Fei Lai Feng (3.5 miles).
What are some of the property amenities at Millennium Resort Hangzhou?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
What food & drink options are available at Millennium Resort Hangzhou?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Millennium Resort Hangzhou?
Yes, free parking is available to guests.
What are some restaurants close to Millennium Resort Hangzhou?
Conveniently located restaurants include Jin Sha (Four Seasons Hotel Hangzhou at West Lake), Green Tea Restaurant (Longjing Road), and Haidilao Hot Pot (Yong Jin Plaza).
Are there opportunities to exercise at Millennium Resort Hangzhou?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Does Millennium Resort Hangzhou have airport transportation?
Yes, Millennium Resort Hangzhou offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Millennium Resort Hangzhou?
Yes, dry cleaning and laundry service are offered to guests.
Does Millennium Resort Hangzhou offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Millennium Resort Hangzhou?
Many travelers enjoy visiting Lingyin Temple (4.4 miles), Fei Lai Feng (3.5 miles), and Former residence of Xueyan Hu (4.7 miles).
Is Millennium Resort Hangzhou accessible?
Yes, it offers wheelchair access. For specific inquiries, we recommend calling ahead to confirm.